Cited by 110Telemedicine and Telehealth ImplementationMedical Malpractice and Liability IssuesMedical and Health Sciences Research

Trusting telemedicine: A discussion on risks, safety, legal implications and liability of involved stakeholders

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Parimbelli, E., Bottalico, B., Losiouk, E., Tomasi, M., Santosuosso, A., Lanzola, G., Quaglini, S., Bellazzi, R.·2018·International Journal of Medical Informatics

Abstract

Objectives The main purpose of the article is to raise awareness among all the involved stakeholders about the risks and legal implications connected to the development and use of modern telemedicine systems. Particular focus is given to the class of "active" telemedicine systems, that imply a real-world, non-mediated, interaction with the final user. A secondary objective is to give an overview of the European legal framework that applies to these systems, in the effort to avoid defensive medicine practices and fears, which might be a barrier to their broader adoption.Methods We leverage on the experience gained during two international telemedicine projects, namely MobiGuide (pilot studies conducted in Spain and Italy) and AP@home (clinical trials enrolled patients in Italy, France, the Netherlands, United Kingdom, Austria and Germany), whose development our group has significantly contributed to in the last 4 years, to create a map of the potential criticalities of active telemedicine systems and comment upon the legal framework that applies to them. Two workshops have been organized in December 2015 and March 2016 where the topic has been discussed in round tables with system developers, researchers, physicians, nurses, legal experts, healthcare economists and administrators.Results We identified 8 features that generate relevant risks from our example use cases. These features generalize to a broad set of telemedicine applications, and suggest insights on possible risk mitigation strategies. We also discuss the relevant European legal framework that regulate this class of systems, providing pointers to specific norms and highlighting possible liability profiles for involved stakeholders.Conclusions Patients are more and more willing to adopt telemedicine systems to improve home care and day-by-day self-management. An essential step towards a broader adoption of these systems consists in increasing their compliance with existing regulations and better defining responsibilities for all the involved stakeholders.

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Crossref · 10.1016/j.ijmedinf.2018.01.012

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Authors
Parimbelli, E., Bottalico, B., Losiouk, E., Tomasi, M., Santosuosso, A., Lanzola, G., Quaglini, S., & Bellazzi, R.
Affiliations
  • University of Pavia (IT)
  • Free University of Bozen-Bolzano (IT)
Corresponding author
Parimbelli, E.
Venue
International Journal of Medical Informatics
Publisher
Elsevier BV
Published
2018-04
Volume
112
Pages
90-98
ISSN
1386-5056 (ISSN-L)
OpenAlex
W2794434368
Cited by
110
References
61
Citations by year
2026: 9 · 2025: 12 · 2024: 18 · 2023: 14 · 2022: 21 · 2021: 11 · 2020: 13 · 2019: 7 · 2018: 5
FWCI
8.57
Type
journal article
Language
en
Open access
Locations
  • International Journal of Medical Informatics (publishedVersion)
  • PubMed (publishedVersion)
  • Iris (University of Trento) (submittedVersion, cc-by-nc-nd)
  • Padua Research Archive (University of Padova) (submittedVersion)
Funders
European Union’s Seventh Framework Programme (287811, 247138)
Topics
  • Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Telemedicine and Telehealth Implementation
  • Health Sciences › Health Professions › Pharmacy › Medical Malpractice and Liability Issues
  • Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Medical and Health Sciences Research
Keywords
telemedicine, risk mitigation, legal framework, liability, stakeholder responsibility, home care, self-management, European regulation, telehealth adoption
MeSH terms
Stakeholder Participation, Delivery of Health Care, Europe, Humans, Risk Management, Liability, Legal, Telemedicine, Patient Safety

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