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Cited by 568

The DOI matches its Crossref record; 6 of the 6 references it cites were found in a registry or an index.

Understanding online B-to-C relationships: An integrated model of privacy concerns, trust, and commitment

Eastlick, Mary Ann, Lotz, Sherry L., Warrington, Patricia·2006·Journal of Business Research
DOI 10.1016/j.jbusres.2006.02.006
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Registry

Crossref · 10.1016/j.jbusres.2006.02.006

Cites

6 of 6 references verified0 citation errors · 0 not checkable

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Citations

Cites

Show all 6 references

Research works printed but not linked: 18

  1. Berry, 1980, Service marketing is different, Business, 30, 24
  2. Blattberg, 1991, Interactive marketing: exploiting the age of addressability, Sloan Manage Rev, 33, 5
  3. Buskin, 2000, Choice and trust, Wall Street J, R34
  4. Culnan, 1995, Consumer awareness of name removal procedures: implications for direct marketing, J Direct Mark, 9, 10, 10.1002/dir.4000090204 · DOI
  5. Culnan, 2000, Protecting privacy online: is self-regulation working?, J Public Policy Mark, 19, 20, 10.1509/jppm.19.1.20.16944 · DOI · Paper page
  6. Ernst, 2001, Global online retailing: an Ernst and Young special report, Stores, 83, 1
  7. Keaveney, 1992, Conceptualization and operationalization of retail store image: a case of rival middle-level theories, J Acad Mark Sci, 20, 165, 10.1007/BF02723456 · DOI · Paper page
  8. Larzelere, 1980, The dyadic trust scale: toward understanding interpersonal trust in close relationships, J Marriage Fam, 42, 595, 10.2307/351903 · DOI · Paper page
  9. Milne, 1997, Consumer participation in mailing lists: a field experiment, J Public Policy Mark, 16, 298, 10.1177/074391569701600210 · DOI
  10. Milne, 1998, Trust has to be earned: an exploration in the antecedents of trust in database marketing, vol. 1, 31
  11. Mowday, 1979, The measurement of organizational commitment, J Vocat Behav, 14, 224, 10.1016/0001-8791(79)90072-1 · DOI · Paper page
  12. Oliver, 1999, Whence consumer loyalty, J Mark, 63, 33, 10.2307/1252099 · DOI · Paper page
  13. Parasuraman, 2002, Marketing to and serving customers through the Internet: an overview and research agenda, J Acad Mark Sci, 30, 286, 10.1177/009207002236906 · DOI · Paper page
  14. Shimanek, 2001, Do you want milk with those cookies?: complying with the safe harbor privacy principles, J Corp Law, 26, 451
  15. Urban, 2000, Placing trust at the center of your Internet strategy, Sloan Manage Rev, 42, 39
  16. Van den Poel, 1999, Consumer acceptance of the Internet as a channel of distribution, J Bus Res, 45, 249, 10.1016/S0148-2963(97)00236-1 · DOI · Paper page
  17. Wall Street Journal and Harris Interactive, 2001, Exposure in cyberspace, The Wall Street Journal, B1
  18. Zeithaml, 2002, Service quality delivery through web sites: a critical review of extant knowledge, J Acad Mark Sci, 30, 362, 10.1177/009207002236911 · DOI · Paper page

Cited by

Metadata

Authors
Eastlick, M. A., Lotz, S. L., & Warrington, P.
Venue
Journal of Business Research
Publisher
Elsevier BV
Published
2006-08
Volume
59
Issue
8
Pages
877-886
ISSN
0148-2963 (ISSN-L)
DOI
10.1016/j.jbusres.2006.02.006
OpenAlex
W2089459821
Cited by
568
References
6
FWCI
57.64
Type
journal article
Language
en
Open access
closed
Licence
www.elsevier.com/tdm/userlicense/1.0/ (tdm)

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Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.