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Engagement, telepresence and interactivity in online consumer experience: Reconciling scholastic and managerial perspectives
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Citations
Cites
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Measuring Presence: A Response to the Witmer and Singer Presence Questionnaire
Slater, M. (1999) · Presence: Teleoperators and Virtual Environments · doi:10.1162/105474699566477 · Cited by 855 · cited 1×
“We synthesize these studies and incorporate evidence from computer studies literature (Slater, 1999; Witmer and Singer, 1998), which appears to take for granted the hybridization of certain flow and telepresence attributes, to formulate a definition of telepresence as follows: 8 Telepresence is…”
MethodHa, H.-Y., & Perks, H. (2005) · Journal of Consumer Behaviour · doi:10.1002/cb.29 · Cited by 750
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Cited by
Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation
Hollebeek, L. D., Glynn, M. S., & Brodie, R. J. (2014) · Journal of Interactive Marketing · doi:10.1016/j.intmar.2013.12.002 · Cited by 3,276
Online customer experience in e-retailing: An empirical model of antecedents and outcomes
Rose, S., Clark, M., Samouel, P., & Hair, N. (2012) · Journal of Retailing · doi:10.1016/j.jretai.2012.03.001 · Cited by 1,131
Customer engagement with tourism social media brands
Harrigan, P., Evers, U., Miles, M., & Daly, T. (2017) · Tourism Management · doi:10.1016/j.tourman.2016.09.015 · Cited by 813
Social media engagement behaviour: a uses and gratifications perspective
Dolan, R., Conduit, J., Fahy, J., & Goodman, S. (2016) · Journal of Strategic Marketing · doi:10.1080/0965254x.2015.1095222 · Cited by 720
Kamboj, S., Sarmah, B., Gupta, S., & Dwivedi, Y. (2018) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2017.12.001 · Cited by 591
Metadata
- Authors
- Mollen, A., & Wilson, H.
- Venue
- Journal of Business Research
- Publisher
- Elsevier BV
- Published
- 2010-09
- Volume
- 63
- Issue
- 9-10
- Pages
- 919-925
- ISSN
- 0148-2963 (ISSN-L)
- OpenAlex
- W2150605459
- Cited by
- 1,308
- References
- 8
- FWCI
- 34.73
- Type
- journal article
- Language
- en
- Open access
- closed
- Licence
- www.elsevier.com/tdm/userlicense/1.0/ (tdm)
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- Mollen, A., & Wilson, H. (2010). Engagement, telepresence and interactivity in online consumer experience: Reconciling scholastic and managerial perspectives. Journal of Business Research. https://doi.org/10.1016/j.jbusres.2009.05.014
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.