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Cited by 255Big Data and Business IntelligenceBig Data Technologies and ApplicationsComputational and Text Analysis Methods

Applications of big data in emerging management disciplines: A literature review using text mining

Open access
Kushwaha, Amit Kumar, Kar, Arpan Kumar, Dwivedi, Yogesh K.·2021·International Journal of Information Management Data Insights
DOI 10.1016/j.jjimei.2021.100017
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Abstract

The importance of data-driven decisions and support is increasing day by day in every management area. The constant access to volume, variety, and veracity of data has made big data an integral part of management studies. New sub-management areas are emerging day by day with the support of big data to drive businesses. This study takes a systematic literature review approach to uncover the emerging management areas supported by big data in contemporary times. For this, we have analyzed the research papers published in the reputed management journals in the last ten years, fir using network analysis followed by natural language processing summarization techniques to find the emerging new management areas which are yet to get much attention. Furthermore, we ran the same exercise in each of these management areas to uncover these areas better. This research will act as a reference for future information systems (IS) scholars who want to perform analysis that is deep-dive in nature on each of these management areas, which in the coming times will get all the due attention to become dedicated research domains in the management area. We finally conclude the study by identifying the scope of future research in each of these management areas, which will be a true value addition for IS researchers.

AI snapshot

Written from the paper’s full text.

TL;DR

This systematic literature review uses text mining and network analysis of 1,756 Scopus-indexed management publications from the last ten years to identify emerging management disciplines shaped by big data analytics. It reports 12 such disciplines and maps them to management practices, while outlining future research themes around resource orchestration, BDA rationality, value measurement, and real-time actionability.

Key findings

  • The review analyzed 1,756 research publications and found a growing publication trend, with almost half of the considered publications appearing in the last three years (2018–2020).
  • It identifies 12 emerging management disciplines (EMDs) implementing BDA: healthcare management, crisis management, governance management, smart manufacturing/Industry 4.0, dynamic capabilities management, decision support systems, business models management, network management, services management, search engine optimization, digital management, and financial management. The paper also refers to “ten” EMDs in places despite listing 12.
  • In crisis management, about 36% of articles address mitigation, 22% preparedness, and 30% response; disaster recovery had only two articles in the last ten years.
  • Five cross-cutting themes emerge: orchestration of resources through BDA, disassociating BDA ability from capability, rationality of BDA, business value measurement of BDA, and turning BDA insights into real-time actionable items.

Methods

  • Systematic literature review using a protocol with inclusion/exclusion criteria: Scopus only, last ten years, keywords “Big-Data” and “Big Data Analytics,” English-language journal articles in business and management, excluding conference proceedings and non-English work.
  • Quality assessment restricted articles to Financial Times 50 journals, Australian Business Dean’s Council A*/A/B ranks, or Chartered Association of Business Schools 4*/3/2 ranks, with manual validation for scientific rigor, methodology, theoretical framework, and relevance.
  • Analysis combined network analysis of author keywords with BDA as the central theme, topic modeling, natural language processing summarization, word clouds, and repeated clustering/network plotting for each identified EMD.

Limitations

  • The paper does not present a dedicated limitations section; it states that the reported EMDs “could be at an abstract higher level” and calls for future in-depth research in each area.
  • Evident from the text: reliance on a single database (Scopus), English-only inclusion, exclusion of conference proceedings, and quality-ranking filters may narrow the evidence base.
  • Evident from the text: manual interpretation of network diagrams and inconsistent EMD counts (12 listed versus “ten” in discussion/conclusion) suggest possible classification ambiguity; the provided full text also contains formatting/OCR errors.

Model-written summary. Check it against the paper before relying on it.

Integrity signals

Registry

Crossref · 10.1016/j.jjimei.2021.100017

Cites

144 of 144 references verified0 citation errors · 0 not checkable

Statistics

Nothing to recompute.

Claims the paper makes

0 of 8 cited sources checked · 0 supported · 0 flagged

  • Findingown data

    The study identified 12 emerging management disciplines (EMDs) that have been implementing BDA.

    “With simple manual interpretations and analysis of the network diagram, we identified 12 EMDs have been implementing BDA.”
    Quote in the paperSubstantial claim
  • Findingown data

    There is a growing trend in publication volume.

    “Closely examining the trend of publication volume, there is a growing trend.”
    Quote in the paperNot a substantial claim
  • Findingnone given

    There exists little work on various stages of building these competencies in the contemporary business environment.

    “However, there exists little work on various stages of building these competencies in the contemporary business environment.”
    Quote in the paperSubstantial claim
  • Findingreasoning

    Researchers of the articles considered identify critical business metrics that are normalized by factors including the industry's current competitive landscape, overall adoption of BDA, the uncertainty of the market environment, and the number of overall competitors in the domain.

    “Therefore, the researchers of the articles considered in the current study identify critical business metrics that are normalized by various factors like the industry's current competitive landscape, overall adoption of BDA, the uncertainty of the market environment, and the number of overall competitors in the domain.”
    Quote in the paperNot a substantial claim
  • Findingcitation

    In minimal cases, firms have participated in strategic alliances to ensure organizations exchange big data on customers and market to build capability.

    “In minimal cases ( Ransbotham & Kiron, 2017 ), it is seen that firms have participated in strategic alliances to make sure that organizations exchange big data on customers and market to build the capability.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Ransbotham & Kiron, 2017

      Not checked in the free run.

  • Classified as probably not a substantial claim. 12
  • May combine two claims. 13

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingcitation

    Operations-line managers might be highly interested and motivated to invest and build BDA capability.

    “While operations-line managers might be highly interested and motivated to invest and build BDA capability ( Akter et al., 2016 ;Mikalef et al., 2019 )”
    Quote in the paperNot a substantial claim0 of 2 sources checked
    • cites Akter et al., 2016 source

      Not checked in the free run.

    • cites Mikalef et al., 2019 source

      Not checked in the free run.

  • Classified as probably not a substantial claim.

    Findingcitation

    Executive-level business heads might feel more confident in taking intuitive-based decisions rather than BDA-output-based decisions.

    “the executive level business heads might be interested in decisionmaking feel more confident in taking intuitive based decisions rather than BDA output based.”
    Quote in the paperSubstantial claim

  • May combine two claims.

    Findingown data

    With further detailed analysis in each EMD, the study uncovered places where BDA has been extensively used and underresearched areas in each EMD.

    “With further detailed analysis in each of these EMDs, we uncovered the places where BDA has been extensively used and underresearched areas in each of the EMDs, respectively.”
    Quote in the paperSubstantial claim

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingown data

    The analysis uncovers that big-data-driven new strategies are required to make the free-services model for customers sustain in the long run to generate revenue.

    “However, in the contemporary world, our analysis uncovers that big-data-driven new strategies are required to make the free-services model for the customers to sustain the long run to generate revenue.”
    Quote in the paperNot a substantial claim

  • May combine two claims.

    Findingown data

    There is a massive jump in publication numbers from 2018 to 2020, with almost half of the total publications considered in the study in the last three years.

    “There is also a massive jump in the numbers from 2018 till the current year 2020, with almost half of the total publications considered in the present study are in the last three years.”
    Quote in the paperNot a substantial claim

  • May combine two claims.

    Findingown data

    The identified EMDs are healthcare management, crisis management, governance management, smart manufacturing/industry 4.0, dynamic capabilities management, decision support systems, business models management, network management, services management, search engine optimization, digital management, and financial management.

    “These 10 EMDs are (1) Healthcare management, (2) Crisis management, (3) Governance management, (4) Smart manufacturing or industry 4.0, (5) Dynamic capabilities management, (6) Decision support systems, (7) Business models management, (8) Network management (primarily social media platform-oriented), (9) Services Management, (10) Search engine optimization (SEO), (11) Digital management, and (12)”
    Quote in the paperSubstantial claim

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingown data

    The synthesis of articles in multi-stakeholder networks revealed two sets of articles.

    “Our synthesis of articles as part of the current study revealed two sets of articles.”
    Quote in the paperNot a substantial claim

  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationreasoning

    An assumption that BDA will improve an organization's operations might be slightly misleading and must be separately researched.

    “Therefore, an assumption that BDA will improve an organization's operations might be slightly misleading and must be separately researched.”
    Quote in the paperNot a substantial claim

  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationnone given

    The hype around BDA might bias management practitioners' decision to adopt BDA due to peer pressure, without knowing the right metrics to choose and measure if BDA will provide an incremental capability to their business.

    “Similarly, the hype around BDA might bias management practitioners' decision to adopt BDA due to peer pressure, without knowing the right metrics to choose and measure if BDA will provide an incremental capability to their business.”
    Quote in the paperNot a substantial claim

  • Classified as probably not a substantial claim. May combine two claims.

    Interpretationcitation

    The real value of BDA is not limited to collecting and generating insights but also requires that those insights be implemented until the last mile.

    “Hence, researchers make a wellestablished claim and contribution through these researches that the real value of BDA is not limited to collecting and generating the insights phase but is also essential to ensure that these insights are well implemented until the last mile.”
    Quote in the paperSubstantial claim0 of 3 sources checked
    • cites Palmieri et al., 2016 source

      Not checked in the free run.

    • cites Sbai & Krichen, 2020

      Not checked in the free run.

    • cites Ghosh & Gosavi, 2017

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    BDA on FSM has helped both government and private organizations to understand, read, and interpret consumer or citizen signals and then perform course corrections of implementations accordingly.

    “BDA on FSM has helped both the government and private organizations to understand, read, and interpret the consumer or citizen signals and then perform the course corrections of the implementations accordingly.”
    Quote in the paperNot a substantial claim

  • Classified as probably not a substantial claim.

    Premisecitation

    A manager's decision motivated by cognitive responses from BDA might be over-ridden by an executive gap in trust in BDA, which reduces the real value of BDA.

    “The basic premise of the research in the above-quoted work is that the manager's decision by motivated by the cognitive responses from BDA might be over-ridden by an executive gap in trust on BDA, which reduces the real value of BDA.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Hodgkinson & Healey, 2011

      Not checked in the free run.

  • May combine two claims.

    Interpretationreasoning

    The synthesis of literature in dynamic capabilities management indicates that BDA systems and capabilities are fundamental for management practitioners to obtain dynamic data, get more dynamic information, and make future paths more dynamic and customer friendly.

    “The synthesis of all the literature in this EMD makes us believe that BDA systems and capabilities have been researched and proved funda-Fig.9. Dynamic capabilities applications of BDA mental to make management practitioners obtain dynamic data under BDA, get more dynamic information, and enable these managers to make the future course of the path more dynamic and customer friendly.”
    Quote in the paperSubstantial claim

  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based).

    Interpretationnone given

    Past research undertaken by IS scholars is well within the bounded rationality of BDA.

    “The past research undertaken by IS scholars is well within the bounded rationality of BDA.”
    Quote in the paperNot a substantial claim

  • May combine two claims.

    Interpretationcitation

    While BDA develops more data-driven decision making capability across all EMDs, the types of insights derived are bounded by variety and quality of the data available.

    “While BDA develops a more datadriven decision making capability across all the EMDs (H. Lee et al., 2018 ;Ren et al., 2019 ;X. Zhang et al., 2020 ;Ijadi Maghsoodi et al., 2020 ;Chaussabel & Pulendran, 2015 ) across healthcare, logistics, supply chain, and even human resource management, the types of insights derived are bounded by variety and quality of the data available.”
    Quote in the paperSubstantial claim

  • May combine two claims.

    Interpretationcitation

    With BDA driving DSSs of business organizations, big data is a prerequisite for building the capacity to build competitive advantage.

    “Analysis of the prior literature makes us believe that with BDA driving DSSs of business organizations ( Santoro et al., 2019 ;Erevelles et al., 2016 ), big data is a prerequisite building the capacity to build competitive advantage.”
    Quote in the paperSubstantial claim

  • Probably not a substantial claim: may not pass S2 (checkable), S4 (based).

    Interpretationreasoning

    Business organizations with similar resources will likely utilize varying BDA capabilities depending upon the process followed to reach there.

    “Business organizations with similar resources will likely utilize varying BDA capabilities depending upon the process followed to reach there.”
    Quote in the paperNot a substantial claim

  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationnone given

    Many companies still struggle to unlock the value of DSM-generated big-data using BDA and fail to understand suitable applications within the digital channel.

    “Although big data continues to be the talk of the business town, many companies still struggle to unlock the value of DSM-generated big-data using BDA and fail to understand the suitable applications within the digital channel.”
    Quote in the paperNot a substantial claim

  • May combine two claims.

    Interpretationreasoning

    The volume of data provides the bigger picture using BDA of an issue, enabling researchers and management practitioners to establish DSS for real-time or retrospective learned decisions.

    “With the synthesis of the research work under this EMD, we report that volume of data is providing the bigger picture using BDA of an issue, which in turn is enabling the researchers and management practitioners in each of the domains listed in the prior paragraph to establish a DSS that can allow them to take any real-time or even retrospective learned decisions.”
    Quote in the paperSubstantial claim

  • May combine two claims.

    Study design and conductnone given

    The research papers were individually validated for scientific rigor, research methodology deployed, theoretical framework used from management studies, and relevance.

    “These research papers were also individually validated for several quality criteria: their scientific rigor, research methodology deployed, theoretical framework used from management studies, and finally, relevance.”
    Quote in the paperSubstantial claim

  • May combine two claims.

    Study design and conductreasoning

    The study restricted the research articles to Financial Times 50 listed journals; A*, A, and B ranked journals as per Australian Business Dean's Council journal list or ranks of 4*, 3 or 2 in Chartered Association of Business Schools journal ranking list to ensure findings are based on well-tested and established theoretical literature.

    “To ensure the current study's findings are based on the work well tested and established theoretical literature, we restricted the research articles downloaded only to Financial Times 50 listed journals; A * , A, and B ranked journals as per Australian Business Dean's Council journal list or ranks of 4 * , 3 or 2 in Chartered Association of Business Schools journal ranking list.”
    Quote in the paperSubstantial claim
21 of 21

  • The paper relies on this without support.

    BDA started getting traction in solving real-world problems around 2011.

    “Research work before only 2011 was considered part of the analysis, as this was roughly the time since when the BDA started getting traction in solving real-world problems.”

  • The paper relies on this without support.

    BDA is not yet commoditized like IT products.

    “With BDA yet to be commoditized like IT products, some research needs to be done on managing resources and implementation phases of BDA.”
2 of 2

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

Self-check

Percentages, sums and reported differences re-computed from the paper’s own numbers.

Each contradiction between two passages listed here was confirmed by an independent check.

  • Figure 12 is described as decision making rather than network management

    Minor

    Section 4.8 calls Figure 12 an analysis of decision-making articles, but its caption identifies it as network management applications.

  • Figure 11 is described as decision making rather than business models

    Minor

    Section 4.7 calls Figure 11 an analysis of decision-making articles, while the text labels it as showing business models management applications.

  • The study reports both 10 and 12 emerging management disciplines

    Minor

    The paper says it identified 10 EMDs, but its numbered list runs from (1) to (12). It elsewhere refers to the same set as twelve EMDs, so the reported count is inconsistent.

  • SEO analysis is assigned to Figure 4 instead of Figure 14

    Minor

    The digital marketing section says Figure 4 details SEO articles, whereas Figure 4 is labeled as a clustering of broader BDA applications. Figure 14 is labeled as the SEO applications figure.

4 of 4

Cites

Flagged first, then by citations

Research works printed but not linked: 3

  1. Berman, 2013, The role of search engine optimization in search marketing, Marketing Science, 32, 644, 10.1287/mksc.2013.0783 · DOI
  2. Grover, 2017, Understanding nature of social media usage by mobile wallets service providers –An exploration through SPIN framework, Procedia Computer Science, 122, 292, 10.1016/j.procs.2017.11.372 · DOI
  3. Ransbotham, 2017, Analytics as a Source of Business Innovation, MIT Sloan Management Review, 58

Cited by

Sorted by citations

Related

Authors
Kushwaha, A. K., Kar, A. K., & Dwivedi, Y. K.
Affiliations
  • Indian Institute of Technology Delhi (IN)
  • Swansea University (GB)
Corresponding author
Kushwaha, Amit Kumar
ORCID
Venue
International Journal of Information Management Data Insights
Publisher
Elsevier BV
Published
2021-11
Volume
1
Issue
2
Pages
100017
ISSN
2667-0968 (ISSN-L)
DOI
10.1016/j.jjimei.2021.100017
OpenAlex
W3168481646
Cited by
255
References
144
Citations by year
2026: 7 · 2025: 20 · 2024: 60 · 2023: 58 · 2022: 78 · 2021: 32
FWCI
56.33
Type
journal article
Language
en
Open access
Licence
Locations
  • International Journal of Information Management Data Insights (publishedVersion, cc-by-nc-nd)
  • DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
Topics
  • Social Sciences › Business, Management and Accounting › Management Information Systems › Big Data and Business Intelligence
  • Social Sciences › Decision Sciences › Information Systems and Management › Big Data Technologies and Applications
  • Social Sciences › General Social Sciences › Computational and Text Analysis Methods
Keywords
big data, data-driven decision making, research trends, future research directions, information systems research

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