The DOI matches its Crossref record; 43 of the 43 references it cites were found in a registry or an index.
Aspects of service-dominant logic and its implications for tourism management: Examples from the hotel industry
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Citations
Cites
Evolving to a New Dominant Logic for Marketing
Vargo, S. L., & Lusch, R. F. (2004) · Journal of Marketing · doi:10.1509/jmkg.68.1.1.24036 · Cited by 14,779
The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun
Holbrook, M. B., & Hirschman, E. C. (1982) · Journal of Consumer Research · doi:10.1086/208906 · Cited by 8,275
Managing the co-creation of value
Payne, A. F., Storbacka, K., & Frow, P. (2008) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-007-0070-0 · Cited by 3,502
Electronic word-of-mouth in hospitality and tourism management
Litvin, S. W., Goldsmith, R. E., & Pan, B. (2008) · Tourism Management · doi:10.1016/j.tourman.2007.05.011 · Cited by 3,267
Welcome to the experience economy.
Pine, B. J., & Gilmore, J. H. (1998) · PubMed · Cited by 3,094
The experience economy: work is theatre & every business a stage
(1999) · Choice Reviews Online · doi:10.5860/choice.37-2254 · Cited by 2,681
Welcome to the experience economy
Benneworth, P. (2019) · University of Twente Research Information · Cited by 2,568
The future of competition: co-creating unique value with customers
(2004) · Choice Reviews Online · doi:10.5860/choice.41-6635 · Cited by 2,174
Competing through service: Insights from service-dominant logic
Lusch, R. F., Vargo, S. L., & O’Brien, M. (2007) · Journal of Retailing · doi:10.1016/j.jretai.2006.10.002 · Cited by 1,701
The Service-dominant Logic of Marketing: Dialog, Debate, and Directions
Lusch, R. F., Vargo, S. L., Bolton, R. N., & Webster, F. E. (2006) · Cited by 1,675
Research works printed but not linked: 5
- Kuusisto, 2004, Knowledge – Intensive business services and co-production of knowledge – the role of the public sector?, Frontiers of E-Business Research, 282
- Lafley, 2008, P&G’s innovation culture, Strategy and Business, 52, 41
- Liu, 2007, Customer participation in the service encounter, Chinese Business Review, 6, 52
- Lovelock, 1979, Look to consumers to increase productivity, Harvard Business Review, 57, 168
- Rushe, 2009, Twitter the target of Google search, The Sunday Times: Business Section, 3
Cited by
Smart tourism destinations: ecosystems for tourism destination competitiveness
Boes, K., Buhalis, D., & Inversini, A. (2016) · International Journal of Tourism Cities · doi:10.1108/ijtc-12-2015-0032 · Cited by 734
Smart technologies for personalized experiences: a case study in the hospitality domain
Neuhofer, B., Buhalis, D., & Ladkin, A. (2015) · Electronic Markets · doi:10.1007/s12525-015-0182-1 · Cited by 699
Co-creation of tourist experiences: a literature review
Campos, A. C., Mendes, J., Valle, P. O. D., & Scott, N. (2018) · Current Issues in Tourism · doi:10.1080/13683500.2015.1081158 · Cited by 655
Hospitality and Tourism Online Reviews: Recent Trends and Future Directions
Schuckert, M., Liu, X., & Law, R. (2015) · Journal of Travel & Tourism Marketing · doi:10.1080/10548408.2014.933154 · Cited by 640
Conceptualising technology enhanced destination experiences
Neuhofer, B., Buhalis, D., & Ladkin, A. (2012) · Journal of Destination Marketing & Management · doi:10.1016/j.jdmm.2012.08.001 · Cited by 541
Metadata
- Authors
- Shaw, G., Bailey, A., & Williams, A.
- Venue
- Tourism Management
- Publisher
- Elsevier BV
- Published
- 2011-04
- Volume
- 32
- Issue
- 2
- Pages
- 207-214
- ISSN
- 0261-5177 (ISSN-L)
- OpenAlex
- W2075254626
- Cited by
- 473
- References
- 43
- FWCI
- 36.88
- Type
- journal article
- Language
- en
- Open access
- closed
- Licence
- www.elsevier.com/tdm/userlicense/1.0/ (tdm)
- www.elsevier.com/legal/tdmrep-license (tdm)
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- CoChat. (2026). Citation check: Aspects of service-dominant logic and its implications for tourism management: Examples from the hotel industry. https://app.cochat.ai/papers/10.1016/j.tourman.2010.05.020
- The paper
- Shaw, G., Bailey, A., & Williams, A. (2011). Aspects of service-dominant logic and its implications for tourism management: Examples from the hotel industry. Tourism Management. https://doi.org/10.1016/j.tourman.2010.05.020
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
