Randomized controlled trial of computerized cognitive behavioural therapy for depressive symptoms: effectiveness and costs of a workplace intervention
Open accessAbstract
Background: Depression and anxiety are major causes of absence from work and underperformance in the workplace. Cognitive behavioural therapy (CBT) can be effective in treating such problems and online versions offer many practical advantages. The aim of the study was to investigate the effectiveness of a computerized CBT intervention (MoodGYM) in a workplace context. Method: The study was a phase III two-arm, parallel randomized controlled trial whose main outcome was total score on the Work and Social Adjustment Scale (WSAS). Depression, anxiety, psychological functioning, costs and acceptability of the online process were also measured. Most data were collected online for 637 participants at baseline, 359 at 6 weeks marking the end of the intervention and 251 participants at 12 weeks post-baseline. Results: In both experimental and control groups depression scores improved over 6 weeks but attrition was high. There was no evidence for a difference in the average treatment effect of MoodGYM on the WSAS, nor for a difference in any of the secondary outcomes. Conclusions: This study found no evidence that MoodGYM was superior to informational websites in terms of psychological outcomes or service use, although improvement to subthreshold levels of depression was seen in nearly half the patients in both groups.
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Evidence for online psychological interventions delivered in workplace settings is less convincing than evidence from clinical or community settings.
“but this evidence does not translate to online CBT-based stress management programmes delivered within a workplace context”
The large improvements on depressive symptoms in the CAU group were also found in 2 studies with comparable target groups of non-sick-listed employees.
“The large improvements on depressive symptoms in the CAU group were also found in 2 studies with comparable target groups of non-sick-listed employees [28,66].”
From Long-Term Results of a Web-Based Guided Self-Help Intervention for Employees With Depressive Symptoms: Randomized Controlled Trial (2014) · cites this paper as [66]
Two published studies on Web-based interventions in a workplace context with long-term follow-up and comparable target group of non-sick-listed employees with mild to moderate depressive symptoms both tested unguided interventions and did not report significant effects in favor of the intervention at follow-up (3 or 6 months).
“Both studies did not report significant effects in favor of the intervention at follow-up (either 3 or 6 months) and showed the same pattern of improvement as was found in this study: substantial improvements between baseline and posttreatment which sustained at follow-up in both groups.”
From Long-Term Results of a Web-Based Guided Self-Help Intervention for Employees With Depressive Symptoms: Randomized Controlled Trial (2014) · cites this paper as [66]
One study of web-based CBT reported no significant improvement compared with controls on scores of health, quality of life, or subjective work-related performance.
“One study of web-based CBT52) reported no significant improvement compared with controls on scores of health, quality of life, or subjective work-related performance.”
From Web-based interventions for the management of stress in the workplace: Focus, form, and efficacy (2017) · cites this paper as [52]
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BackgroundHow can we estimate QALYs based on PHQ-9 scores? Equipercentile linking analysis of PHQ-9 and EQ-5D
Furukawa, T. A., Levine, S. Z., Buntrock, C., Ebert, D. D., Gilbody, S. M., Brabyn, S., Kessler, D. S., Björkelund, C., Eriksson, M. C. M., Kleiboer, A. M., et al. (2021) · Evidence-Based Mental Health · doi:10.1136/ebmental-2020-300240 · Cited by 21 · see citing works
Self-citationGhosh, A., Cherian, R. J., Wagle, S., Sharma, P., Kannan, K. R., Bajpai, A., & Gupta, N. (2023) · Journal of Medical Internet Research · doi:10.2196/41005 · Cited by 23 · see citing works
“Note that the unguided studies included in the meta-analyses often involved initial contact with humans for diagnostic interviews [24-29], weekly telephone contact support [30,31], or treatment as usual [16,32].”
Lehmann, J., Schwarz, E., Azad, Z. R., Gritzka, S., Seifried-Dübon, T., Diebig, M., Gast, M., Kilian, R., Nater, U. M., Jarczok, M. N., et al. (2021) · BMC Public Health · doi:10.1186/s12889-021-10398-4 · Cited by 19 · see citing works
Simmonds‐Buckley, M., Bennion, M. R., Kellett, S., Millings, A., Hardy, G. E., & Moore, R. K. (2020) · Journal of Medical Internet Research · doi:10.2196/17049 · Cited by 16 · see citing works
“Details of the included studies can be found in Multimedia Appendix 2[32-55].”
Tong, A. C. Y., Ho, F. S., Chu, O. H., & Mak, W. W. S. (2023) · Journal of Medical Internet Research · doi:10.2196/39029 · Cited by 19 · see citing works
Bubolz, S., Mayer, G., Gronewold, N., Hilbel, T., & Schultz, J. (2020) · Journal of Medical Internet Research · doi:10.2196/16136 · Cited by 17 · see citing works
“Another problem that many web-based interventions face is a high attrition rate because many users drop out after a few days or weeks of using the intervention [43,44].”
Goodwin, G. M., Holmes, E. A., Andersson, E., Browning, M. D., Jones, A., Lass‐Hennemann, J., Månsson, K. N. T., Moessnang, C., Salemink, E., Sánchez-López, Á., et al. (2018) · European Neuropsychopharmacology · doi:10.1016/j.euroneuro.2017.10.036 · Cited by 15 · see citing works
“Two recent trials in the UK did not find incremental effects of iCBT compared to treatment as usual (Gilbody et al., 2015; Phillips et al., 2014); suboptimal therapist support and high participant attrition was notable.”
BackgroundEconomic Evaluation of Cognitive Behavioral Therapy for Depression: A Systematic Review
Li, M., Bai, F., Yao, L., Yu, Q., Chen, K., Xin, T., Ma, X., Ma, Y., Zhou, Y., Dai, H., et al. (2022) · Value in Health · doi:10.1016/j.jval.2021.11.1379 · Cited by 19 · see citing works
Juul, S., Simonsen, S., Poulsen, S., Lunn, S., Sørensen, P. S., BATEMAN, A. W., & Jakobsen, J. C. (2021) · Trials · doi:10.1186/s13063-021-05450-y · Cited by 17 · see citing works
Clunne, S. J., Ryan, B., Hill, A. J., Brandenburg, C., & Kneebone, I. (2018) · Journal of Medical Internet Research · doi:10.2196/jmir.9864 · Cited by 16 · see citing works
“There was, however, an exception to this, whereby an RCT evaluating Moodgym was reviewed despite there being a meta-analysis available for this program, as the RCT included participants with stroke [56].”
BackgroundMethodResultInfluentialOptimizing Workplace Digital Mental Health Interventions: Systematic Review and Meta-Analysis
Stratton, E., Morris, R. W., Milton, A. C., Deady, M., Choi, I., & Glozier, N. (2025) · Journal of Medical Internet Research · doi:10.2196/71253 · Cited by 15 · see citing works
Krämer, L. V., Grünzig, S.-D., Baumeister, H., Ebert, D. D., & Bengel, J. (2021) · Psychotherapy and Psychosomatics · doi:10.1159/000515625 · Cited by 14 · see citing works
Gräfe, V., Berger, T., Hautzinger, M., Hohagen, F., Lutz, W., Meyer, B., Moritz, S., Rose, M., Schröder, J., Späth, C., et al. (2019) · Health Economics Review · doi:10.1186/s13561-019-0233-y · Cited by 14 · see citing works
Poulsen, C. H., Egmose, C. H., Ebersbach, B. K., Hjorthøj, C. R., & Eplov, L. F. (2022) · Trials · doi:10.1186/s13063-022-06670-6 · Cited by 14 · see citing works
Zuberbühler, J. P., Pietrantoni, L., Mazzetti, G., Angelis, M. D., Giusino, D., Román-Niaves, M. S., Guglielmi, D., & Salanova, M. (2025) · International Journal of Mental Health Systems · doi:10.1186/s13033-024-00655-5 · Cited by 17 · see citing works
Omylinska‐Thurston, J., Aithal, S., Liverpool, S., Clark, R. D., Moula, Z., Wood, J., Viliardos, L., Rodríguez-Dorans, E., Farish-Edwards, F., Parsons, A. S., et al. (2024) · JMIR Mental Health · doi:10.2196/55500 · Cited by 14 · see citing works
Poulsen, R. M., Fisker, J. P., Hoff, A., Hjorthøj, C. R., & Eplov, L. F. (2017) · Trials · doi:10.1186/s13063-017-2273-0 · Cited by 12 · see citing works
Xiong, J., Wen, J. L., Pei, G., Han, X., & He, D. Q. (2022) · International Journal of Occupational Safety and Ergonomics · doi:10.1080/10803548.2022.2043647 · Cited by 12 · see citing works
“, 2014 [55] UK A total of 355 participants was required Depression(PHQ-9) RCT Baseline 6 weeks 12 weeks MoodGYM Active control MoodGYM is a freely available course developed at Australia National University (ANU) that allows participants to proceed at their own pace over five, usually taken weekly”
Rajeshkumar, L., Mishkind, M., Coleman, J. J., Pahwa, M., LaPreze, D., Solenske, S., & Wright, J. H. (2024) · Journal of Psychiatric Practice · doi:10.1097/pra.0000000000000815 · Cited by 7 · see citing works
Effectiveness of Workplace Interventions for Depression in Asia: A Meta-Analysis
Lau, R. W., & Mak, W. (2017) · SAGE Open · doi:10.1177/2158244017710293 · Cited by 11 · see citing works
Cunningham, J. A., Godinho, A., Hendershot, C. S., KAY‐LAMBKIN, F. J., Neighbors, C., Griffiths, K. M., & Schell, C. (2021) · Internet Interventions · doi:10.1016/j.invent.2021.100477 · Cited by 10 · see citing works
“Participants in the M-only group were provided access to MoodGYM, a popular automated online intervention for depression with multiple trials demonstrating its efficacy (Bennett et al., 2010; Calear et al., 2009; Christensen et al., 2004; Griffiths et al., 2004; Hickie et al., 2010; Hoifodt et al., 2013; Mackinnon et…”
MethodKaylor‐Hughes, C., Rawsthorne, M., Coulson, N., Simpson, S., Simons, L., Guo, B., James, M., Moran, P., Simpson, J., Hollis, C. P., et al. (2017) · JMIR Research Protocols · doi:10.2196/resprot.8061 · Cited by 10 · see citing works
“Assuming a 50% loss to follow-up, a total of 1352 participants are required for the RCT [33,34] but typically BWW would be expected to enroll 2200 people in a county the size of Nottinghamshire if the uptake of BWW was consistent with the general pattern seen in similar parts of the country.”
InfluentialSelf-citationCunningham, J. A., Hendershot, C. S., KAY‐LAMBKIN, F. J., Neighbors, C., Griffiths, K. M., Bennett, K., Bennett, A., Godinho, A., & Schell, C. (2018) · BMJ Open · doi:10.1136/bmjopen-2018-022412 · Cited by 10 · see citing works
Depression in the workplace: screening and treatment
Neto, J. D., Myung, E., Murta, G. A., Vieira, A., de Lima, P. R. G., Lessa, L. A., & Bernardo, W. M. (2019) · Revista da Associação Médica Brasileira · doi:10.1590/1806-9282.65.3.295 · Cited by 12 · see citing works
Skaczkowski, G., van der Kruk, S., Loxton, S., Hughes-Barton, D., Howell, C., Turnbull, D., Jensen, N., Smout, M., & Gunn, K. (2022) · JMIR Mental Health · doi:10.2196/31018 · Cited by 9 · see citing works
“The quality of this evidence is high, with a number of randomized controlled trials (RCTs; eg, the studies by McDermott et al [10], Powell et al [12], and Kiropoulos et al [13]) and systematic reviews (eg, the studies by Renton et al [15] and Ashford et al [16]) illustrating their value.”
BackgroundInfluentialCarolan, S., Harris, P. R., Greenwood, K., & Cavanagh, K. (2016) · Trials · doi:10.1186/s13063-016-1733-2 · Cited by 9 · see citing works
Kouvonen, A. M., Mänty, M., Harkko, J., Sumanen, H., Konttinen, H. M., Lahti, J., Pietiläinen, O. P. H., Blomgren, J., Tuovinen, E., Ketonen, E.-L., et al. (2019) · BMJ Open · doi:10.1136/bmjopen-2019-032119 · Cited by 9 · see citing works
Armaou, M., Araviaki, E., Dutta, S., Konstantinidis, S. T., & Blake, H. (2022) · European Journal of Investigation in Health Psychology and Education · doi:10.3390/ejihpe12100102 · Cited by 11 · see citing works
“However, just five studies (3 RCTs and 2 quasi-experimental studies) [63,65,67,71,91] demonstrated a lower proportion of bias than the rest.”
BackgroundMethodResultInfluentialGutiérrez, G., Gizzarelli, T., Moghimi, E., Vázquez, G. H., & Alavi, N. (2023) · Journal of Affective Disorders · doi:10.1016/j.jad.2023.09.005 · Cited by 8 · see citing works
Koh, Z. H., Serbetci, D., Skues, J., & Murray, G. (2025) · JMIR Mental Health · doi:10.2196/59351 · Cited by 6 · see citing works
Wu, J., Tsai, Y.-Y., Chen, Y.-J., Hsiao, F., Hsu, C., Lin, K., & Liao, L. (2024) · Medical & Biological Engineering & Computing · doi:10.1007/s11517-024-03209-6 · Cited by 9 · see citing works
“Clinical research has shown that iCBT significantly improves depression [103–105], anxiety [106, 107], panic disorder [108], and obsessive–compulsive symptoms [109].”
Shiri, R., Varje, P., & Toppinen‐Tanner, S. (2025) · Journal of Psychosomatic Research · doi:10.1016/j.jpsychores.2025.112140 · Cited by 6 · see citing works
Wood, M. J. A., Wilson, H. M., & Parry, S. L. (2021) · Medicine Access Point of Care · doi:10.1177/23992026211018087 · Cited by 6 · see citing works
Peeters, S. B., Hilgersom, M., van Krugten, F. C. W., Olaya, B., Haro, J. M., Feltz-Cornelis, C. M. V. D., & Roijen, L. H. (2024) · Journal of Mental Health · doi:10.1080/09638237.2024.2390371 · Cited by 5 · see citing works
Patel, K., Moukhtarian, T. R., Russell, S., Daly, G. B. J., Walasek, L., Tang, N. K. Y., Toro, C. T., & Meyer, C. (2022) · BMJ Open · doi:10.1136/bmjopen-2021-060545 · Cited by 5 · see citing works
Psychological workplace interventions to prevent major depression: A model-based economic evaluation
Le, L. K., Lee, Y. Y., Engel, L., Lal, A., & Mihalopoulos, C. (2021) · Mental Health & Prevention · doi:10.1016/j.mhp.2021.200209 · Cited by 5 · see citing works
Elvira, A. C., Santacreu, M., Giráldez, C. A. M., & Shih, P. (2021) · Clinical Psychology & Psychotherapy · doi:10.1002/cpp.2571 · Cited by 4 · see citing works
Moukhtarian, T. R., Fletcher, S., Walasek, L., Kershaw, C., Patel, K., Hurley-Wallace, A. L., Russell, S., Daly, G. B. J., Tang, N. K. Y., Toro, C. T., et al. (2024) · BMC Digital Health · doi:10.1186/s44247-024-00114-8 · Cited by 3 · see citing works
“Implementation of CBT and digital CBT (dCBT) in workplace settings can improve mental health, and reduce incidence of clinical levels of depressive and anxious disorders [12, 13].”
BackgroundIm, J., Oh, B.-C., Song, H.-J., Choi, J., Yeo, D. H., & Lee, E. (2025) · Journal of Medical Internet Research · doi:10.2196/70248 · Cited by 2 · see citing works
“DHIs often exhibited variability in cost definitions and classifications, with intervention costs being frequently undefined or excluded [25,29,33,45,46].”
The Use of Technology to Augment Clinical Care in Depression and Anxiety Disorders: An Evidence Map
Maher, A. R., Apaydin, E. A., Raaen, L. B., Motala, A., Shanman, R., & Hempel, S. (2019) · RAND Corporation eBooks · doi:10.7249/rr2177 · Cited by 2 · see citing works
“…Oromendia et al., 2016; Orr and Moscovitch, 2010; Pallavicini et al., 2009; Paxling et al., 2011; Perini, Titov, and Andrews, 2009; Pham et al., 2016; Phillips et al., 2014; Pictet, Jermann, and Ceschi, 2016; Piette et al., 2011; Pinto et al., 2016; Pinto et al., 2013; Pots et al., 2016;…”
BackgroundHow Online Counselling Is Utilised, Evaluated, and Received
Agathokleous, G., & Taiwo, A. O. (2021) · Advances in psychology, mental health, and behavioral studies (APMHBS) book series · doi:10.4018/978-1-7998-7991-6.ch011 · Cited by 2 · see citing works
Schure, M. B., McCrory, B., Greist, J. H., & Weissman, R. S. (2022) · Discover Psychology · doi:10.1007/s44202-022-00030-w · Cited by 2 · see citing works
A qualitative study investigating fatigue among Indonesian freight-train drivers
Auliani, S., Az-Zahra, H. F., Nursagita, C., Soetisna, H. R., Iridiastadi, H., & Budiawan, W. (2024) · Transportation Research Interdisciplinary Perspectives · doi:10.1016/j.trip.2024.101286 · Cited by 2 · see citing works
Wang, B., Shen, S., Lok, K. Y. W., Lin, J., & Smith, R. D. (2025) · BMC Psychiatry · doi:10.1186/s12888-025-07459-y · Cited by 1 · see citing works
“Several studies have assessed the cost-effectiveness of screening and CBT for a wide range of conditions [15–17].”
Chatterton, M. L., Lee, Y. Y., Berk, L., Mohebbi, M., Berk, M., Suppes, T. M., Lauder, S., & Mihalopoulos, C. (2022) · JMIR Mental Health · doi:10.2196/36496 · Cited by 1 · see citing works
Wright, J. H., Chan, S. R., & Mishkind, M. C. (2022) · Springer eBooks · doi:10.1007/978-3-031-11984-2_9 · Cited by 1 · see citing works
Balon, R. (2015) · Psychotherapy and Psychosomatics · doi:10.1159/000439224 · Cited by 1 · see citing works
Ghosh, A., Cherian, R. J., Wagle, S., Sharma, P., Kannan, K. R., Bajpai, A., & Gupta, N. (2021) · medRxiv · doi:10.1101/2021.11.24.21266799 · Cited by 1 · see citing works
“, 79 2007), weekly telephone contact support (Christensen et al., 2004; Phillips et al., 2014), or 80 treatment-as-usual (Gilbody et al.”
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Schure, M. B., McCrory, B., Greist, J. H., & Weissman, R. S. (2021) · Research Square · doi:10.21203/rs.3.rs-965880/v1
“Four trials assessing daily functioning/disability found either no signi cant group differences [45, 49] or a moderate effect size [46, 50].”
Background
- Authors
- Phillips, R., Schneider, J., Molosankwe, I., Leese, M., Foroushani, P. S., Grime, P., McCrone, P., Morriss, R., & Thornicroft, G.
- Affiliations
- King's College London (GB)
- University of Nottingham (GB)
- UNSW Sydney (AU)
- Cambridge University Hospitals NHS Foundation Trust (GB)
- Corresponding author
- Schneider, J.
- Venue
- Psychological Medicine
- Publisher
- Cambridge University Press (CUP)
- Published
- 2013-06-24
- Volume
- 44
- Issue
- 4
- Pages
- 741-752
- ISSN
- 0033-2917 (ISSN-L)
- 1469-8978
- PMC
- PMC3898729
- OpenAlex
- W2141180159
- Cited by
- 110
- References
- 22
- Citations by year
- 2026: 2 · 2025: 6 · 2024: 7 · 2023: 4 · 2022: 18 · 2021: 17 · 2020: 8 · 2019: 12 · 2018: 7 · 2017: 14 · 2016: 8 · 2015: 3 · 2014: 3 · 2013: 1
- FWCI
- 7.64
- Type
- journal article
- Language
- en
- Open access
- hybrid
- doi.org
- Locations
- Psychological Medicine (publishedVersion, cc-by)
- Europe PMC (PubMed Central) (publishedVersion, other-oa)
- PubMed Central (publishedVersion, cc-by)
- PubMed (publishedVersion)
- Research Portal (King's College London) (publishedVersion, other-oa)
- Repository@Nottingham (University of Nottingham) (publishedVersion, other-oa)
- London School of Economics and Political Science Research Online (London School of Economics and Political Science) (acceptedVersion)
- Nottingham ePrints (University of Nottingham) (submittedVersion, cc-by)
- Repository@Nottingham (University of Nottingham) (submittedVersion, cc-by)
- Spiral (Imperial College London) (submittedVersion, cc-by)
- Funders
- National Institute for Health and Care Research (NF-SI-0611-10053, MET-08-08-101)
- British Occupational Health Research Foundation
- Topics
- Social Sciences › Psychology › Applied Psychology › Digital Mental Health Interventions
- Social Sciences › Psychology › Experimental and Cognitive Psychology › Anxiety, Depression, Psychometrics, Treatment, Cognitive Processes
- Health Sciences › Health Professions › General Health Professions › Workplace Health and Well-being
- Keywords
- MoodGYM, work-related depression, depressive symptoms, online intervention, Work and Social Adjustment Scale, treatment effectiveness, cost-effectiveness, informational websites, attrition, subthreshold depression, psychological functioning, anxiety, service utilization
- MeSH terms
- Adult, Costs and Cost Analysis, Depression, Female, Follow-Up Studies, Humans, Male, Middle Aged, Patient Education as Topic, Social Adjustment, Stress, Psychological, Reproducibility of Results, Cognitive Behavioral Therapy, Occupational Health, Treatment Outcome, Workplace, Internet
About these checks
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