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Cited by 236Workplace Health and Well-beingJob Satisfaction and Organizational BehaviorMindfulness and Compassion Interventions

The DOI matches its Crossref record; 71 of the 71 references it cites were found in a registry or an index.

The influence of psychological flexibility on work redesign: Mediated moderation of a work reorganization intervention.

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Bond, Frank W., Flaxman, Paul E., Bunce, David·2008·Journal of Applied Psychology
DOI 10.1037/0021-9010.93.3.645
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Abstract

This quasi-experiment tested the extent to which an individual characteristic, psychological flexibility, moderated the effects of a control-enhancing work reorganization intervention in a call center. Results indicated that, compared with a control group, this intervention produced improvements in mental health and absence rates, particularly for individuals with higher levels of psychological flexibility. Findings also showed that these moderated intervention effects were mediated by job control. Specifically, the intervention enhanced perceptions of job control, and hence its outcomes, for the people who received it, especially for those who had greater psychological flexibility. Discussion highlights the benefits of understanding the processes (e.g., mediators, moderators, and mediated moderators) involved in work reorganization interventions.

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  1. [18]18. Donaldson-Feilder, E., & Bond, F. W. (2004). Psychological acceptance and emotional intelligence in relation to workplace well-being. British Journal of Guidance and Counselling, 34, 187-203.
  2. [23]23. Ganster, D. C., & Fusilier, M. R. (1989). Control in the workplace. In C. L. Cooper & I. T. Robertson (Eds.), International review of industrial and organizational psychology. Chichester, UK: Wiley.
  3. [43]43. McDowell, I., & Newell, C. (1996). Measuring health. Oxford, England: Oxford University Press.
  4. [46]46. Murphy, L. R., & Hurrell, J. J. (1987). Stress management in the process of organizational stress reduction. Journal of Managerial Psychology, 2, 18 -23.
  5. [47]47. Nunnally, J.C. & Bernstein, I.H. (1994). Psychometric theory (3 rd ed.). New York: McGraw-Hill.
  6. [59]59. Wells, A. (2000). Emotional disorders and metacognition: Innovative cognitive therapy. Chichester, UK: Wiley & Sons.

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Metadata

Authors
Bond, F. W., Flaxman, P. E., & Bunce, D.
Affiliations
University of London (GB)
ORCID
Venue
Journal of Applied Psychology
Publisher
American Psychological Association (APA)
Published
2008-05
Volume
93
Issue
3
Pages
645-654
ISSN
  • 0021-9010 (ISSN-L)
  • 1939-1854
DOI
10.1037/0021-9010.93.3.645
OpenAlex
W2003799758
Cited by
235
References
70
Citations by year
2026: 9 · 2025: 12 · 2024: 16 · 2023: 7 · 2022: 19 · 2021: 12 · 2020: 15 · 2019: 15 · 2018: 9 · 2017: 13 · 2016: 20 · 2015: 13 · 2014: 12 · 2013: 21 · 2012: 13
FWCI
18.64
Type
journal article
Language
en
Open access
Locations
  • Journal of Applied Psychology (publishedVersion)
  • PubMed (publishedVersion)
  • Goldsmiths (University of London) (acceptedVersion)
  • City Research Online (City University London) (submittedVersion)
Funders
British Occupational Health Research Foundation
Topics
  • Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Workplace Health and Well-being
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
  • Social Sciences › Psychology › Clinical Psychology › Mindfulness and Compassion Interventions
Keywords
psychological flexibility, job redesign, job control, moderated mediation, call center employees, mental health, absenteeism
MeSH terms
Absenteeism, Affect, Decision Making, Organizational, Humans, Mental Health, Personality, Surveys and Questionnaires, Negotiating, Workplace

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