Logging on, bouncing back: An experimental investigation of online communication following social exclusion.
Abstract
A majority of U.S. adolescents at least occasionally communicate on the Internet with unknown peers. This study tested the hypothesis that online communication with an unknown peer facilitates recovery from the acute aversive effects of social exclusion and examined whether this benefit may be greater for adolescents compared with young adults. A total of 72 young adults (mean age = 18.4 years) and 51 adolescents (mean age = 12.5 years) were randomly assigned to undergo a standardized laboratory induction of social inclusion or exclusion, followed by 12 min of either communication with an unfamiliar other-sex peer or solitary computer game play. Compared with solitary game play, instant messaging with an unfamiliar peer facilitated greater replenishment of self-esteem and perceived relational value among previously excluded adolescents and young adults. Online communication also resulted in greater reduction of negative affect among adolescents but not among young adults.
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
Early experimental studies showed that virtual communication may help adolescents bounce back following social rejection.
“early experimental studies showed that virtual communication may help adolescents ‘bounce back’ following social rejection”
From Annual Research Review: Adolescent mental health in the digital age: facts, fears, and future directions. (2020) · cites this paper as Gross, 2009
Cites
UCLA loneliness scale (version 3): reliability, validity, and factor structure
Russell, D. W. (1996) · Journal of Personality Assessment · doi:10.1207/s15327752jpa6601_2 · Cited by 5,800 · see citing works
Social Anxiety among Adolescents: Linkages with Peer Relations and Friendships
La Greca, A. M., & Lopez, N. (1998) · Journal of Abnormal Child Psychology · doi:10.1023/a:1022684520514 · Cited by 1,656 · see citing works
Social Consequences of the Internet for Adolescents: A Decade of Research
Valkenburg, P. M., & Peter, J. (2009) · Current Directions in Psychological Science · doi:10.1111/j.1467-8721.2009.01595.x · Cited by 920 · see citing works
Adolescent Internet use: What we expect, what teens report
Gross, E. F. (2004) · Journal of Applied Developmental Psychology · doi:10.1016/j.appdev.2004.09.005 · Cited by 866 · see citing works
Self-citationThe Relationship Context of Human Behavior and Development
Reis, H. T., Collins, W. A., & Berscheid, E. (2000) · Psychological Bulletin · doi:10.1037/0033-2909.126.6.844 · Cited by 853 · see citing works
Seeking Help From the Internet During Adolescence
GOULD, M. S., MUNFAKH, J. L. H., LUBELL, K., KLEINMAN, M., & PARKER, S. (2002) · Journal of the American Academy of Child & Adolescent Psychiatry · doi:10.1097/00004583-200210000-00007 · Cited by 250 · see citing works
Flagged first, then by citations
Cited by
Sorted by citations
Odgers, C. L., & Jensen, M. R. (2020) · Journal of Child Psychology and Psychiatry · doi:10.1111/jcpp.13190 · Cited by 1,189 · see citing works
“In contrast, experimental studies with college students have demonstrated that virtual communication can have positive impacts, with randomization to instant messaging and virtual communication leading to reductions in distress (Dolev-Cohen and Barak, 2013) and replenishment of self-esteem and perceived relational val…”
InfluentialOnline communication, social media and adolescent wellbeing: A systematic narrative review
Best, P., Manktelow, R., & Taylor, B. (2014) · Children and Youth Services Review · doi:10.1016/j.childyouth.2014.03.001 · Cited by 1,067 · see citing works
Valkenburg, P. M., & Peter, J. (2011) · Journal of Adolescent Health · doi:10.1016/j.jadohealth.2010.08.020 · Cited by 1,087 · see citing works
Masten, C. L., Eisenberger, N. I., Borofsky, L. A., Pfeifer, J. H., McNealy, K., Mazziotta, J. C., & Dapretto, M. (2009) · Social Cognitive and Affective Neuroscience · doi:10.1093/scan/nsp007 · Cited by 529 · see citing works
Blackhart, G. C., Nelson, B. C., Knowles, M. L., & Baumeister, R. F. (2009) · Personality and Social Psychology Review · doi:10.1177/1088868309346065 · Cited by 504 · see citing works
Rubin, K. H., Bukowski, W. M., & Bowker, J. C. (2015) · Handbook of Child Psychology and Developmental Science · doi:10.1002/9781118963418.childpsy405 · Cited by 430 · see citing works
Effectiveness of an Empathic Chatbot in Combating Adverse Effects of Social Exclusion on Mood
de Gennaro, M., Krumhuber, E. G., & Lucas, G. (2020) · Frontiers in Psychology · doi:10.3389/fpsyg.2019.03061 · Cited by 265 · see citing works
Nesi, J., Choukas-Bradley, S., & Prinstein, M. J. (2018) · Clinical Child and Family Psychology Review · doi:10.1007/s10567-018-0262-9 · Cited by 266 · see citing works
George, M. J., & Odgers, C. L. (2015) · Perspectives on Psychological Science · doi:10.1177/1745691615596788 · Cited by 266 · see citing works
Jensen, M., George, M. J., Russell, M. R., & Odgers, C. L. (2019) · Clinical Psychological Science · doi:10.1177/2167702619859336 · Cited by 242 · see citing works
Griffiths, K. M., Calear, A. L., & Banfield, M. (2009) · Journal of Medical Internet Research · doi:10.2196/jmir.1270 · Cited by 228 · see citing works
Silk, J. S., Siegle, G. J., Lee, K. H., Nelson, E. E., Stroud, L. R., & Dahl, R. E. (2014) · Social Cognitive and Affective Neuroscience · doi:10.1093/scan/nst175 · Cited by 231 · see citing works
Time spent with friends in adolescence relates to less neural sensitivity to later peer rejection
Masten, C. L., Telzer, E. H., Fuligni, A. J., Lieberman, M. D., & Eisenberger, N. I. (2012) · Social Cognitive and Affective Neuroscience · doi:10.1093/scan/nsq098 · Cited by 199 · see citing works
Smartphones are bad for some teens, not all
Odgers, C. (2018) · Nature · doi:10.1038/d41586-018-02109-8 · Cited by 173 · see citing works
Social support and child protection: Lessons learned and learning
Thompson, R. A. (2015) · Child Abuse & Neglect · doi:10.1016/j.chiabu.2014.06.011 · Cited by 133 · see citing works
Geniole, S. N., Carré, J. M., & McCormick, C. M. (2011) · Biological Psychology · doi:10.1016/j.biopsycho.2011.02.020 · Cited by 129 · see citing works
Normand, C. L., & Sallafranque‐St‐Louis, F. (2016) · Journal of Applied Research in Intellectual Disabilities · doi:10.1111/jar.12163 · Cited by 90 · see citing works
Bohnert, M., & Gracia, P. (2021) · Child Indicators Research · doi:10.1007/s12187-020-09767-z · Cited by 71 · see citing works
Does Facebook magnify or mitigate threats to belonging?
Knowles, M. L., Haycock, N., & Shaikh, I. (2015) · Social Psychology · doi:10.1027/1864-9335/a000246 · Cited by 61 · see citing works
- Authors
- Gross, E. F.
- Affiliations
- University of California, Los Angeles (US)
- Corresponding author
- Gross, Elisheva F.
- Venue
- Developmental Psychology
- Published
- 2009-11
- Volume
- 45
- Issue
- 6
- Pages
- 1787-1793
- ISSN
- 0012-1649 (ISSN-L)
- 1939-0599
- OpenAlex
- W1994208018
- Cited by
- 124
- References
- 6
- Citations by year
- 2026: 2 · 2025: 2 · 2024: 4 · 2023: 10 · 2022: 6 · 2021: 8 · 2020: 8 · 2019: 7 · 2018: 9 · 2017: 8 · 2016: 4 · 2015: 9 · 2014: 7 · 2013: 12 · 2012: 8
- FWCI
- 11.27
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Developmental Psychology (publishedVersion)
- PubMed (publishedVersion)
- Funders
- Children’s Digital Media Center
- Topics
- Social Sciences › Psychology › Social Psychology › Death Anxiety and Social Exclusion
- Social Sciences › Sociology and Political Science › Impact of Technology on Adolescents
- Social Sciences › Psychology › Social Psychology › Bullying, Victimization, and Aggression
- Keywords
- social exclusion, online communication, instant messaging, adolescents, young adults, self-esteem, negative affect, peer relationships
- MeSH terms
- Adolescent, Adolescent Behavior, Analysis of Variance, Child, Female, Humans, Interpersonal Relations, Male, Peer Group, Regression Analysis, Self Concept, Social Identification, Social Isolation, Internet, Young Adult
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review