Seeking Help From the Internet During Adolescence
Abstract
Objective To assess the prevalence and demographic and psychological correlates of Internet use as a help-seeking resource for emotional problems in a community sample of adolescents.Method A self-report survey was completed by 9th-through 12th-grade students ( = 519) enrolled in health courses in six New York State high schools in the fall/winter of 1999. The relationship between Internet help-seeking behavior and demographic characteristics, hopelessness, functional impairment, and use of various treatment services was examined.Results Nearly one fifth (18.2%) of the adolescents sought help on the Internet for emotional problems in the previous year. The proportions of males and females seeking help on the Internet did not significantly differ (15.6% and 20.8%, respectively). Internet help-seekers were significantly more likely than non-help-seekers to score above the clinical threshold on the Columbia Impairment Scale (34% versus 20.6%; chi(2)(1) = 7.4, <.01) or Beck Depression Inventory (16.1% versus 9.1%; chi(2)(1) = 3.8, <.05). These at-risk youths tended to combine Internet help-seeking with other sources of help, rather than substituting it for other resources. More than 20% of Internet help-seekers were dissatisfied with the help they received, and only 14% thought it had helped them very much.Conclusions For the Internet to realize its potential as an effective resource for teenagers struggling with emotional problems, further development is needed.
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Many students prefer to manage mental health issues alone due to concerns about confidentiality, feeling the problem is too personal, and fear that no person or service could help.
“Research has shown that many students prefer to manage mental health issues alone, due to concerns on confidentiality, a feeling that the problem is too personal, and the fear that no person or service could help”
From Meta-analytic review of online guided self-help interventions for depressive symptoms among college students (2021) · cites this paper as Gould et al., 2002
The majority of studies reported a self-selected sample, not representative and possibly biased.
“a self-selected sample, not representative and possibly biased [56,60,63,68,73,77-79]”
From Do online mental health services improve help-seeking for young people? A systematic review (2014) · cites this paper as [73]
Young people suggested that these services allowed personal stories to be shared with others [55,73-76].
“allowed personal stories to be shared with others [55,73-76]”
From Do online mental health services improve help-seeking for young people? A systematic review (2014) · cites this paper as [73]
Young men seek online help less often than females [68,71,73].
“young men seeking online help less often than females [68,71,73]”
From Do online mental health services improve help-seeking for young people? A systematic review (2014) · cites this paper as [73]
Some young people prefer face-to-face services [73,74].
“some young people’s preference for face-to-face services [73,74]”
From Do online mental health services improve help-seeking for young people? A systematic review (2014) · cites this paper as [73]
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“Research has shown that many students prefer to manage mental health issues alone, due to concerns on confidentiality, a feeling that the problem is too personal, and the fear that no person or service could help (Ebert et al., 2019; Gould et al., 2002).”
Background
- Authors
- GOULD, M. S., MUNFAKH, J. L. H., LUBELL, K., KLEINMAN, M., & PARKER, S.
- Affiliations
- Centers for Disease Control and Prevention (US)
- Corresponding author
- GOULD, MADELYN S.
- Venue
- Journal of the American Academy of Child & Adolescent Psychiatry
- Publisher
- Elsevier BV
- Published
- 2002-10
- Volume
- 41
- Issue
- 10
- Pages
- 1182-1189
- ISSN
- 0890-8567 (ISSN-L)
- OpenAlex
- W2074146972
- Cited by
- 250
- References
- 49
- Citations by year
- 2026: 2 · 2025: 6 · 2023: 3 · 2022: 5 · 2021: 10 · 2020: 5 · 2019: 7 · 2018: 12 · 2017: 10 · 2016: 7 · 2015: 21 · 2014: 23 · 2013: 14 · 2012: 18
- FWCI
- 13.15
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of the American Academy of Child & Adolescent Psychiatry (publishedVersion)
- PubMed (publishedVersion)
- Topics
- Health Sciences › Health Professions › General Health Professions › Health Literacy and Information Accessibility
- Social Sciences › Psychology › Social Psychology › Mental Health Treatment and Access
- Social Sciences › Psychology › Applied Psychology › Digital Mental Health Interventions
- Keywords
- adolescents, emotional problems, depression, helplessness, functional disability, online mental health resources, help-seeking
- MeSH terms
- Adolescent, Adolescent Behavior, Adult, Female, Humans, Male, Mental Health Services, New York, Patient Acceptance of Health Care, Regression Analysis, Sex Factors, Multivariate Analysis, Internet
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