Cited by 591Misinformation and Its ImpactsCommunication and COVID-19 ImpactComplex Network Analysis Techniques

The DOI matches its Crossref record; 54 of the 61 references it cites were found in a registry or an index; none of the 18 sources its claims cite is checked for support yet.

Assessing the risks of ‘infodemics’ in response to COVID-19 epidemics

Open access
Gallotti, Riccardo, Valle, Francesco, Castaldo, Nicola, Sacco, Pierluigi, De Domenico, Manlio·2020·Nature Human Behaviour

Published version of a preprint

Abstract

During COVID-19, governments and the public are fighting not only a pandemic but also a co-evolving infodemic—the rapid and far-reaching spread of information of questionable quality. We analysed more than 100 million Twitter messages posted worldwide during the early stages of epidemic spread across countries (from 22 January to 10 March 2020) and classified the reliability of the news being circulated. We developed an Infodemic Risk Index to capture the magnitude of exposure to unreliable news across countries. We found that measurable waves of potentially unreliable information preceded the rise of COVID-19 infections, exposing entire countries to falsehoods that pose a serious threat to public health. As infections started to rise, reliable information quickly became more dominant, and Twitter content shifted towards more credible informational sources. Infodemic early-warning signals provide important cues for misinformation mitigation by means of adequate communication strategies. An analysis of news shared on Twitter estimates the level of infodemic risk associated with COVID-19 across countries. Epidemic spread and infodemic risk co-evolve, with reliable information becoming more dominant as infection rates rise locally.

Overview

AI snapshot

Written from the paper’s full text.

TL;DR

Analyzing more than 112 million Twitter messages in 64 languages from 21 January to 10 March 2020, the authors find that waves of unreliable and low-quality COVID-19 information often anticipate epidemic waves, while reliable information spreads after outbreaks hit. They introduce an Infodemic Risk Index and report that global infodemic risk tends to decline as epidemics expand, though country patterns vary substantially.

Key findings

  • An estimated 40.4% of online messages during the period were due to automated agents (bots), doubling activity relative to estimates from only four years earlier.
  • The authors extracted about 20.7 million links (3.3 million unique); about 50% of URLs were fact-checked by screening almost 4,000 expert-curated web domains, yielding a final database of 3,892 entries: 1,434 reliable, 2,264 unreliable, and 194 unknown.
  • Infodemic waves of unreliable/low-quality information anticipate epidemic waves; when epidemics hit an area, reliable information is “inoculated” and focus shifts toward certified sources. The global Infodemic Risk Index tends to decrease as epidemics spread, with average risk on days with no confirmed cases at 0.276, a drop at first reported case, a rebound at 3 confirmed cases, then a decrease as cases grow.
  • Country profiles differ: South Korea remains low-risk apart from an early spike; Canada is slightly higher; Venezuela is high-risk throughout; Russia shows erratic, pronounced spikes; Italy’s misinformation collapses after outbreak; and in the USA misinformation is mainly driven by verified sources and remains basically constant. The paper also finds G9 countries with remarkable infodemic risk and developing countries with far lower risk levels.

Methods

  • Twitter messages were collected via the Filter API (24 Jan–10 Mar 2020) and Search API (21–24 Jan 2020) using hashtags/keywords including coronavirus, ncov, #Wuhan, covid19, covid-19, sarscov2, and covid. The authors estimate 161.2 million tweets were posted until 10 Mar 2020 and collected 112.6 million; more than 60 million geolocated messages containing more than 9 million news items were analyzed.
  • Users were classified as human or non-human (bots) using a deep-learning algorithm with >90% accuracy and >95% precision for bots, while keeping verified/unverified distinctions. URLs were extracted and assigned reliability through fact-checking databases and a Harm Score scheme.
  • The authors defined exposure, reliability/unreliability, and an Infodemic Risk Index (IRI) ranging from 0 to 1, aggregated daily and by country. Figure 3 considers 178 countries; Supplementary Fig. 5 uses 177 countries excluding China.

Limitations

  • Paper-stated: only about 50% of URLs were fact-checked, and unassessable links were discarded; exposure is a lower bound because higher-order transmission pathways and users who read without resharing are not tracked; China was removed as a major outlier; the relationship with biological contagion patterns cannot be checked in some cases due to lack of reliable data; and whether the USA will show a similar readjustment remains to be checked.
  • Paper-stated/evident: Twitter API restrictions after 25 Feb 2020 allowed no more than 4.5 million messages per day on average, so an increasing fraction of tweets was missed (161.2 million estimated posted vs. 112.6 million collected); geolocated analysis relies on about 56% of the total observed volume after geocoding profiles.
  • Evident: source reliability inherits labels and Harm Scores from external databases and expert classification; the paper also notes that countries with high infodemic risk might be more unreliable in reporting epidemic data, which could alter perceptions and indirectly mislead people.

Model-written summary. Check it against the paper before relying on it.

Integrity signals

Registry

Crossref · 10.1038/s41562-020-00994-6

Cites

54 of 54 references verified0 citation errors · 0 not checkable

Statistics

Nothing to recompute.

Verification

Claims the paper makes

38 Own result · 20 Own interpretation · 11 Own method · 10 Not checked yet · 3 No basis given

Verify all 18 references — free account

Show all 36 claims

  • It may state two separate claims as one. 36
  • Probably not a substantial claim. 13
  • The quote only partly states this claim. 1
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  • The paper relies on this without support.

    Verified users are more authentic than unverified users because Twitter applies strict verification criteria.

    “In fact, verified users should be considered as more authentic than unverified ones, because Twitter makes use of strict criteria for verification.”
  • The paper relies on this without support.

    Twitter messages are a valid proxy for global human communication activity during the pandemic.

    “We focus our attention on the analysis of messages posted on a popular microblogging platform 30 , an online social network characterized by heterogeneous connectivity 31 and topological shortcuts typical of small-world systems 32 .”
  • The paper relies on this without support.

    The reliability of a URL can be inherited from the reliability of its source domain.

    “Each URL is therefore used for fact-checking, inheriting the reliability of its source (see Methods).”
  • The paper relies on this without support.

    The machine learning classifier used to distinguish human from bot accounts is accurate.

    “we have used an accurate machine learning approach to classify the author as human or non-human (i.e., bot)”
  • The authors state this as an assumption.

    Exposure can be approximated by the number of followers of the posting user at first order.

    “The number of followers K u of a single user u defines the exposure, in terms of potential visualizations at first-order approximation, of a single message m posted by user u at time t .”
  • The paper relies on this without support.

    The geolocated subset of tweets is representative enough of the full Twitter sample for estimating infodemic risk.

    “The fraction of Geoolocated (messages with shared locations, or geonamed, indicated in green) is constantly about 56% of the total volume recorded”
  • The authors state this as an assumption.

    Message reliability can be adequately represented as a binary value after discarding links that cannot be easily assessed.

    “The reliability r m of a single message m is either 0 or 1, because we discard all web links that can not be easily assessed”
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Metadata

Authors
Gallotti, R., Valle, F., Castaldo, N., Sacco, P., & De Domenico, M.
Affiliations
Fondazione Bruno Kessler (IT)
Venue
Nature Human Behaviour
Published
2020-10-29
Volume
4
Issue
12
Pages
1285-1293
ISSN
2397-3374 (ISSN-L)
OpenAlex
W3015622078
Cited by
591
References
61
Citations by year
2026: 39 · 2025: 69 · 2024: 80 · 2023: 90 · 2022: 129 · 2021: 137 · 2020: 46
FWCI
134.67
Type
journal article
Language
en
Open access
Locations
  • Nature Human Behaviour (publishedVersion, public-domain)
  • medRxiv (acceptedVersion, cc-by)
  • PubMed (publishedVersion)
  • arXiv (Cornell University) (submittedVersion)
  • RePEc: Research Papers in Economics (submittedVersion)
  • Padua Research Archive (University of Padova) (submittedVersion, public-domain)
  • arXiv (Cornell University)
Topics
  • Social Sciences › Sociology and Political Science › Misinformation and Its Impacts
  • Social Sciences › Communication › Communication and COVID-19 Impact
  • Physical Sciences › Physics and Astronomy › Statistical and Nonlinear Physics › Complex Network Analysis Techniques
Keywords
infodemic, COVID-19 pandemic, misinformation, Twitter, news reliability, early warning indicators, epidemic spread, misinformation mitigation, public health communication, social media
MeSH terms
COVID-19, Humans, Mass Media, Models, Theoretical, Risk Assessment, Consumer Health Information, Social Networking, Social Media

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