What Is Value in Health Care?
Abstract
In any field, improving performance and accountability depends on having a shared goal that unites the interests and activities of all stakeholders. In health care, however, stakeholders have myriad, often conflicting goals, including access to services, profitability, high quality, cost containment, safety, convenience, patient-centeredness, and satisfaction. Lack of clarity about goals has led to divergent approaches, gaming of the system, and slow progress in performance improvement.Achieving high value for patients must become the overarching goal of health care delivery, with value defined as the health outcomes achieved per dollar spent.1 This goal is what matters for patients and unites . . .
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Quality is achieved by improving outcomes and patient satisfaction while decreasing adverse events.
“Quality is achieved by improving outcomes and patient satisfaction while decreasing adverse events [2].”
From Outpatient visits versus telephone interviews for postoperative care: a randomized controlled trial (2019) · cites this paper as [2]
The value of any new therapeutic strategy or treatment is determined by the magnitude of its clinical benefit balanced against its cost.
“The value of any new therapeutic strategy or treatment is determined by the magnitude of its clinical benefit balanced against its cost [1].”
Healthcare value is defined as the health outcome achieved per dollar spent and is a critical metric for informed healthcare investments.
“Healthcare value is defined as the health outcome achieved per dollar spent (214) and is a critical metric for making informed healthcare investments.”
From Artificial Intelligence in Oncology: Current Landscape, Challenges, and Future Directions (2024) · cites this paper as [214]
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- Authors
- Porter, M. E.
- Affiliations
- Harvard University (US)
- Corresponding author
- Porter, Michael E.
- ORCID
- Porter, Michael E.
- Venue
- New England Journal of Medicine
- Publisher
- Massachusetts Medical Society
- Published
- 2010-12-23
- Volume
- 363
- Issue
- 26
- Pages
- 2477-2481
- ISSN
- 0028-4793 (ISSN-L)
- 1533-4406
- OpenAlex
- W1983651981
- Cited by
- 5,084
- References
- 2
- Citations by year
- 2026: 365 · 2025: 294 · 2024: 312 · 2023: 348 · 2022: 406 · 2021: 429 · 2020: 459 · 2019: 459 · 2018: 426 · 2017: 442 · 2016: 383 · 2015: 241 · 2014: 217 · 2013: 143 · 2012: 95
- FWCI
- 168.12
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- New England Journal of Medicine (publishedVersion)
- PubMed (publishedVersion)
- Topics
- Health Sciences › Health Professions › General Health Professions › Healthcare cost, quality, practices
- Health Sciences › Health Professions › Health Information Management › Healthcare Quality and Management
- Social Sciences › Economics, Econometrics and Finance › Economics and Econometrics › Healthcare Policy and Management
- Keywords
- health care value, health care delivery, stakeholder goals, performance improvement, cost containment, patient-centered care, patient satisfaction, accountability, quality of care
- MeSH terms
- Breast Neoplasms, Delivery of Health Care, Female, Health Status, Humans, Quality of Health Care, Health Care Costs, Outcome Assessment, Health Care, Efficiency, Organizational, Osteoarthritis, Knee
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