The DOI matches its Crossref record; 8 of the 8 references it cites were found in a registry or an index.
Lean Thinking—Banish Waste and Create Wealth in your Corporation
Open accessAbstract
Los procesos organizacionales están mediados por múltiples factores que inciden en su operatividad y determinan el alcance de sus propósitos, uno de estos factores es la estandarización, la cual, como campo de estudio de la ingeniería industrial examina la unificación de los procedimientos organizacionales, a fin de crear patrones de desempeño y establecer orientaciones sobre actividades y tiempos que componen cada proceso vinculado a la prestación de un servicio. Por tanto, el análisis de la cuestión se centró en proponer un modelo de gestión de procesos en la Universidad ECCI que, con fundamento en Lean thinking, permitiera estandarizar los tiempos de respuesta a las solicitudes y disminuir demoras en la solución de las peticiones; a partir de la consulta de la literatura disponible en distintas fuentes de carácter académico, ingenieril, investigativo y procedimental. La mencionada consulta y la aplicación de distintas herramientas de Lean Service permitió someter tres procesos de la IES a un modelo experimental organizado en Diagramas de flujo y DOP, para hacer efectivo el seguimiento mediante análisis de desempeño de los procesos, mapas VSM y Lean Six Sigma, con un enfoque particularizante en mudas y valor añadido. De esta manera, apoyados en el paradigma pospositivista en el que las realidades son susceptibles de reflexión y los resultados considerados como probablemente verdaderos y una propuesta metodológica descriptiva, los procesos objeto de estudio fueron plasmados…
Overview
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
Citations
Cites
Morgan, G. (1986) · Cited by 5,650
Los paradigmas de la investigación científica
Américas, U. D. L., & Ramos, C. A. (2015) · Avances en Psicología · doi:10.33539/avpsicol.2015.v23n1.167 · Cited by 178
Lean Service: Reassessment of Lean Manufacturing for Service Activities
Andrés, E. M., González-Requena, I., & Sanz-Lobera, A. (2015) · Procedia Engineering · doi:10.1016/j.proeng.2015.12.463 · Cited by 125
Calidad en los servicios educativos
Senlle, A., & Gutiérrez, N. (2005) · Dialnet (Universidad de la Rioja) · Cited by 39
METODOLOGÍA DE LA INVESTIGACIÓN
Urréa, H. E. R., Cotto, J. J. R., Sánchez, J. L. O., Díaz, G. E. G., & Saldarriaga, G. (2022) · ACVENISPROH Académico · doi:10.47606/acven/aclib0017 · Cited by 33
Mejoras de Lean Manufacturing en los sistemas productivos
Tejeda, A. S. (2011) · Ciencia y Sociedad · doi:10.22206/cys.2011.v36i2.pp276-310 · Cited by 30
Using Hoshin Kanri to Improve the Value Stream
Cudney, E. A. (2013) · Productivity Press eBooks · doi:10.1201/b10246 · Cited by 29
EDUCATION FOR LEAN and LEAN FOR EDUCATION: A LITERATURE REVIEW
Vukadinovic, S., Djapan, M., & Mačužić, I. (2017) · DOAJ (DOAJ: Directory of Open Access Journals) · doi:10.18421/ijqr11.01-03 · Cited by 21
Cited by
Sorted by citations
A literature and practice review to develop sustainable business model archetypes
Bocken, N. M. P., Short, S. W., Rana, P., & Evans, S. (2014) · Journal of Cleaner Production · doi:10.1016/j.jclepro.2013.11.039 · Cited by 4,366
Lean manufacturing: context, practice bundles, and performance
Shah, R., & Ward, P. T. (2003) · Journal of Operations Management · doi:10.1016/s0272-6963(02)00108-0 · Cited by 2,897
A handbook for value chain research
Kaplinsky, R., & Morris, M. (2002) · CGSPace A Repository of Agricultural Research Outputs (Consultative Group for International Agricultural Research) · Cited by 2,014
Learning to evolve: A review of contemporary lean thinking
Hines, P., Holweg, M., & Rich, N. (2004) · International Journal of Operations & Production Management · doi:10.1108/01443570410558049 · Cited by 1,957
Leagility: Integrating the lean and agile manufacturing paradigms in the total supply chain
Naylor, J., Naim, M. M., & Berry, D. (1999) · International Journal of Production Economics · doi:10.1016/s0925-5273(98)00223-0 · Cited by 1,573
The genealogy of lean production
Holweg, M. (2006) · Journal of Operations Management · doi:10.1016/j.jom.2006.04.001 · Cited by 1,487
Opportunism in Interfirm Relationships: Forms, Outcomes, and Solutions
Wathne, K. H., & Heide, J. B. (2000) · Journal of Marketing · doi:10.1509/jmkg.64.4.36.18070 · Cited by 1,399
The organizational antecedents of a firm’s supply chain agility for risk mitigation and response
Braunscheidel, M. J., & Suresh, N. C. (2008) · Journal of Operations Management · doi:10.1016/j.jom.2008.09.006 · Cited by 1,225
Globalisation and Unequalisation: What Can Be Learned from Value Chain Analysis?
Kaplinsky, R. (2000) · The Journal of Development Studies · doi:10.1080/713600071 · Cited by 1,062
Digitalization to achieve sustainable development goals: Steps towards a Smart Green Planet
Mondéjar, M. E., Avtar, R., Díaz, H. L. B., Dubey, R. K., Esteban, J., Gómez‐Morales, A., Hallam, B. J., Mbungu, N. T., Okolo, C. C., Prasad, K. A., et al. (2021) · The Science of The Total Environment · doi:10.1016/j.scitotenv.2021.148539 · Cited by 988
A New Theory for Public Service Management? Toward a (Public) Service-Dominant Approach
Osborne, S. P., Radnor, Z., & Nasi, G. (2012) · The American Review of Public Administration · doi:10.1177/0275074012466935 · Cited by 926
Conboy, K. (2009) · Information Systems Research · doi:10.1287/isre.1090.0236 · Cited by 886
Moving base into high-value integrated solutions: a value stream approach
Davies, A. C. (2004) · Industrial and Corporate Change · doi:10.1093/icc/dth029 · Cited by 727
Continuous software engineering: A roadmap and agenda
Fitzgerald, B. F., & Stol, K.-J. (2015) · Journal of Systems and Software · doi:10.1016/j.jss.2015.06.063 · Cited by 742
Agile Business Model Innovation in Digital Entrepreneurship: Lean Startup Approaches
Ghezzi, A., & Cavallo, A. (2018) · Journal of Business Research · doi:10.1016/j.jbusres.2018.06.013 · Cited by 724
Kamble, S., Gunasekaran, A., & Dhone, N. C. (2019) · International Journal of Production Research · doi:10.1080/00207543.2019.1630772 · Cited by 732
Lean production, six sigma quality, TQM and company culture
Dahlgaard, J. J., & Dahlgaard‐Park, S. M. (2006) · The TQM Journal · doi:10.1108/09544780610659998 · Cited by 693
Lean in healthcare: A comprehensive review
D’Andreamatteo, A., Ianni, L., Lega, F., & Sargiacomo, M. (2015) · Health Policy · doi:10.1016/j.healthpol.2015.02.002 · Cited by 661
Lean thinking in healthcare: a realist review of the literature
Mazzocato, P., Savage, C., Brommels, M., Aronsson, H., & Thor, J. (2010) · BMJ Quality & Safety · doi:10.1136/qshc.2009.037986 · Cited by 630
Trends and approaches in lean healthcare
de Souza, L. B. A. (2009) · Leadership in health services · doi:10.1108/17511870910953788 · Cited by 666
Green, lean, and global supply chains
Mollenkopf, D., Stolze, H. J., Tate, W. L., & Ueltschy, M. (2010) · International Journal of Physical Distribution & Logistics Management · doi:10.1108/09600031011018028 · Cited by 631
To Pull or Not to Pull: What Is the Question?
Hopp, W. J., & Spearman, M. L. (2004) · Manufacturing & Service Operations Management · doi:10.1287/msom.1030.0028 · Cited by 595
The Benefits of Lean Manufacturing
Melton, T. (2005) · Process Safety and Environmental Protection · doi:10.1205/cherd.04351 · Cited by 573
From supply to demand chain management: efficiency and customer satisfaction
Heikkilä, J. (2002) · Journal of Operations Management · doi:10.1016/s0272-6963(02)00038-4 · Cited by 549
The evolution of lean Six Sigma
Pepper, M., & Spedding, T. A. (2010) · International Journal of Quality & Reliability Management · doi:10.1108/02656711011014276 · Cited by 545
Reijers, H. A., & LIMANMANSAR, S. (2004) · Omega · doi:10.1016/j.omega.2004.04.012 · Cited by 541
Handbook of Management Accounting Research
(2009) · Handbooks of management accounting research · doi:10.1016/s1751-3243(07)x0001-4 · Cited by 512
Use the supply relationship to develop lean and green suppliers
Simpson, D., & Power, D. (2005) · Supply Chain Management An International Journal · doi:10.1108/13598540510578388 · Cited by 509
Towards Lean Production in Industry 4.0
Mrugalska, B., & Wyrwicka, M. K. (2017) · Procedia Engineering · doi:10.1016/j.proeng.2017.03.135 · Cited by 496
A taxonomy for selecting global supply chain strategies
Christopher, M. G., Peck, H., & TOWILL, D. R. (2006) · The International Journal of Logistics Management · doi:10.1108/09574090610689998 · Cited by 481
The impact of lean methods and tools on the operational performance of manufacturing organisations
Belekoukias, I., Garza-Reyes, J. A., & Kumar, V. (2014) · International Journal of Production Research · doi:10.1080/00207543.2014.903348 · Cited by 474
Implementing the Lean Sigma framework in an Indian SME: a case study
Kumar, M., Antony, J., Singh, R. K., Tiwari, M., & Perry, D. (2006) · Production Planning & Control · doi:10.1080/09537280500483350 · Cited by 474
An initial classification of supply networks
Lamming, R., Johnsen, T., Zheng, J., & Harland, C. M. (2000) · International Journal of Operations & Production Management · doi:10.1108/01443570010321667 · Cited by 472
Lean and agile manufacturing: external and internal drivers and performance outcomes
Hällgren, M., & Olhager, J. (2009) · International Journal of Operations & Production Management · doi:10.1108/01443570910993456 · Cited by 459
Caldera, S., Desha, C., & Dawes, L. A. (2019) · Journal of Cleaner Production · doi:10.1016/j.jclepro.2019.01.239 · Cited by 432
An examination of the relationships between JIT and financial performance
Fullerton, R. R., McWatters, C. S., & Fawson, C. (2003) · Journal of Operations Management · doi:10.1016/s0272-6963(03)00002-0 · Cited by 422
In Search of Joy in Practice: A Report of 23 High-Functioning Primary Care Practices
Sinsky, C. A., Willard‐Grace, R., Schutzbank, A. M., Sinsky, T. A., Margolius, D., & Bodenheimer, T. (2013) · The Annals of Family Medicine · doi:10.1370/afm.1531 · Cited by 445
Fullerton, R. R., Kennedy, F. A., & Widener, S. K. (2014) · Journal of Operations Management · doi:10.1016/j.jom.2014.09.002 · Cited by 407
Lean indicators and manufacturing strategies
Sánchez, Á. M., & Pérez, M. P. (2001) · International Journal of Operations & Production Management · doi:10.1108/01443570110407436 · Cited by 397
Four decades of lean: a systematic literature review
Stone, K. B. (2012) · International Journal of Lean Six Sigma · doi:10.1108/20401461211243702 · Cited by 386
Spreading the Gains from Globalization : What Can Be Learned from Value-Chain Analysis?
Kaplinsky, R. (2014) · Problems of Economic Transition · doi:10.1080/10611991.2004.11049908 · Cited by 392
Núñez‐Merino, M., Marín, J. M. M., Moyano‐Fuentes, J., & Martínez‐Jurado, P. J. (2020) · International Journal of Production Research · doi:10.1080/00207543.2020.1743896 · Cited by 407
“Lean” service: in defense of a production‐line approach
Bowen, D. E., & Youngdahl, W. E. (1998) · International Journal of Service Industry Management · doi:10.1108/09564239810223510 · Cited by 377
Critical success factors for implementing lean production: the effect of contingencies
Netland, T. H. (2015) · International Journal of Production Research · doi:10.1080/00207543.2015.1096976 · Cited by 376
Lean information management: Understanding and eliminating waste
Hicks, B. J. (2007) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2006.12.001 · Cited by 437
Trends in food packaging and manufacturing systems and technology
Mahalik, N. P., & Nambiar, A. N. (2010) · Trends in Food Science & Technology · doi:10.1016/j.tifs.2009.12.006 · Cited by 350
Doolen, T. L., & Hacker, M. E. (2005) · Journal of Manufacturing Systems · doi:10.1016/s0278-6125(05)80007-x · Cited by 347
The complementary effect of lean manufacturing and digitalisation on operational performance
Buer, S.-V., Semini, M., Strandhagen, J., & Sgarbossa, F. (2020) · International Journal of Production Research · doi:10.1080/00207543.2020.1790684 · Cited by 301
Implementing lean production systems: research areas and opportunities for future studies
Marodin, G. A., & Saurin, T. A. (2013) · International Journal of Production Research · doi:10.1080/00207543.2013.826831 · Cited by 332
Karim, A., & Arif‐Uz‐Zaman, K. (2013) · Business Process Management Journal · doi:10.1108/14637151311294912 · Cited by 323
“One thing leads to another”—Commodities, linkages and industrial development
Morris, M., Kaplinsky, R., & Kaplan, D. E. (2012) · Resources Policy · doi:10.1016/j.resourpol.2012.06.008 · Cited by 323
Pull-Driven Scheduling for Pipe-Spool Installation: Simulation of Lean Construction Technique
Tommelein, I. D. (1998) · Journal of Construction Engineering and Management · doi:10.1061/(asce)0733-9364(1998)124:4(279 · Cited by 322
Knowledge sharing: context, confusion and controversy
Fernie, S., Green, S. D., Weller, S. J., & Newcombe, R. G. (2003) · International Journal of Project Management · doi:10.1016/s0263-7863(02)00092-3 · Cited by 328
Parade Game: Impact of Work Flow Variability on Trade Performance
Tommelein, I. D., Riley, D. R., & Howell, G. A. (1999) · Journal of Construction Engineering and Management · doi:10.1061/(asce)0733-9364(1999)125:5(304 · Cited by 317
Industry 4.0 and lean management: a proposed integration model and research propositions
Sony, M. (2018) · Production & Manufacturing Research · doi:10.1080/21693277.2018.1540949 · Cited by 322
Business performance measurement – past, present and future
Marr, B., & Schiuma, G. (2003) · Management Decision · doi:10.1108/00251740310496198 · Cited by 306
A green supply chain is a requirement for profitability
Kumar, S., Teichman, S., & Timpernagel, T. (2011) · International Journal of Production Research · doi:10.1080/00207543.2011.571924 · Cited by 301
The impact of lean practices on inventory turnover
Demeter, K., & Matyusz, Z. (2010) · International Journal of Production Economics · doi:10.1016/j.ijpe.2009.10.031 · Cited by 300
A new value stream mapping approach for complex production systems
Braglia, M., Carmignani, G., & Zammori, F. (2006) · International Journal of Production Research · doi:10.1080/00207540600690545 · Cited by 298
In pursuit of implementation patterns: the context of Lean and Six Sigma
Shah, R., Chandrasekaran, A., & Linderman, K. (2008) · International Journal of Production Research · doi:10.1080/00207540802230504 · Cited by 296
The Business of projects: managing innovation in complex products and systems
Davies, A. C., & Hobday, M. (2005) · Cited by 295
The three dimensions of responsiveness
Holweg, M. (2005) · International Journal of Operations & Production Management · doi:10.1108/01443570510605063 · Cited by 292
Lean in healthcare from employees’ perspectives
Drotz, E., & Poksinska, B. B. (2014) · Journal of Health Organization and Management · doi:10.1108/jhom-03-2013-0066 · Cited by 286
Redesigning emergency department patient flows: application of Lean thinking to health care
King, D. L., Ben‐Tovim, D. I., & Bassham, J. (2006) · Emergency Medicine Australasia · doi:10.1111/j.1742-6723.2006.00872.x · Cited by 279
Lean implementation within SMEs: a literature review
Hu, Q., Mason, R., Williams, S. J., & Found, P. (2015) · Journal of Manufacturing Technology Management · doi:10.1108/jmtm-02-2014-0013 · Cited by 275
DETTY, R. B., & Yingling, J. C. (2000) · International Journal of Production Research · doi:10.1080/002075400189509 · Cited by 274
Montgomery, D. C., & Woodall, W. H. (2008) · International Statistical Review · doi:10.1111/j.1751-5823.2008.00061.x · Cited by 272
Dahlgaard, J. J., Pettersen, J., & Dahlgaard‐Park, S. M. (2011) · Total Quality Management & Business Excellence · doi:10.1080/14783363.2011.580651 · Cited by 269
Lean manufacturing performance in China: assessment of 65 manufacturing plants
Taj, S. (2008) · Journal of Manufacturing Technology Management · doi:10.1108/17410380810847927 · Cited by 268
Rossini, M., Costa, F., Tortorella, G. L., & Staudacher, A. P. (2019) · The International Journal of Advanced Manufacturing Technology · doi:10.1007/s00170-019-03441-7 · Cited by 295
Industry 4.0 and Lean Manufacturing
Pagliosa, M. M., Tortorella, G. L., & Ferreira, J. C. E. (2019) · Journal of Manufacturing Technology Management · doi:10.1108/jmtm-12-2018-0446 · Cited by 267
A critical look at Lean thinking in healthcare
Young, T. P., & McClean, S. I. (2008) · Quality and Safety in Health Care · doi:10.1136/qshc.2006.020131 · Cited by 255
Readiness factors for the Lean Six Sigma journey in the higher education sector
Antony, J. (2014) · International Journal of Productivity and Performance Management · doi:10.1108/ijppm-04-2013-0077 · Cited by 252
Shahin, M., Chen, F. F., Bouzary, H., & Krishnaiyer, K. (2020) · The International Journal of Advanced Manufacturing Technology · doi:10.1007/s00170-020-05124-0 · Cited by 256
A framework for lean manufacturing implementation
Mostafa, S. F., Dumrak, J., & Soltan, H. (2013) · Production & Manufacturing Research · doi:10.1080/21693277.2013.862159 · Cited by 249
Qi, Y., Zhao, X., & Sheu, C. (2011) · Decision Sciences · doi:10.1111/j.1540-5915.2011.00315.x · Cited by 246
Impact of lean strategy on operational performance: a study of Thai manufacturing companies
Rahman, S., Laosirihongthong, T., & Sohal, A. S. (2010) · Journal of Manufacturing Technology Management · doi:10.1108/17410381011077946 · Cited by 246
Exploring the role of lean thinking in sustainable business practice: A systematic literature review
Caldera, S., Desha, C., & Dawes, L. A. (2017) · Journal of Cleaner Production · doi:10.1016/j.jclepro.2017.05.126 · Cited by 242
Effects of Lean Construction on Sustainability of Modular Homebuilding
Nahmens, I., & Ikuma, L. H. (2011) · Journal of Architectural Engineering · doi:10.1061/(asce)ae.1943-5568.0000054 · Cited by 239
Chen, J. C., Li, Y., & Shady, B. D. (2008) · International Journal of Production Research · doi:10.1080/00207540802484911 · Cited by 239
The SERVICE Framework: A Public‐service‐dominant Approach to Sustainable Public Services
Osborne, S. P., Radnor, Z., Kinder, T., & Vidal, I. (2015) · British Journal of Management · doi:10.1111/1467-8551.12094 · Cited by 271
Operationalizing Co-Production in Public Services Delivery: The contribution of service blueprinting
Radnor, Z., Osborne, S. P., Kinder, T., & Mutton, J. (2013) · Public Management Review · doi:10.1080/14719037.2013.848923 · Cited by 244
Ghezzi, A. (2018) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2018.09.017 · Cited by 233
The Toyota Production System and art: making highly customized and creative products the Toyota way
Lander, E., & Liker, J. Κ. (2007) · International Journal of Production Research · doi:10.1080/00207540701223519 · Cited by 230
Ghobadian, A., Talavera, I., Bhattacharya, A., Kumar, P. V., Garza‐Reyes, J. A., & O’Regan, N. (2018) · International Journal of Production Economics · doi:10.1016/j.ijpe.2018.06.001 · Cited by 239
A leanness measure of manufacturing systems for quantifying impacts of lean initiatives
Wan, H.-D., & Chen, F. F. (2008) · International Journal of Production Research · doi:10.1080/00207540802230058 · Cited by 237
A theory of enterprise transformation
Rouse, W. B. (2005) · Systems Engineering · doi:10.1002/sys.20035 · Cited by 229
A literature review of lean manufacturing
Gupta, S., & Jain, S. K. (2013) · International Journal of Management Science and Engineering Management · doi:10.1080/17509653.2013.825074 · Cited by 228
An evaluation of the value stream mapping tool
Lasa, I. S., Laburu, C. O., & Vila, R. D. C. (2008) · Business Process Management Journal · doi:10.1108/14637150810849391 · Cited by 270
Visualization of Work Flow to Support Lean Construction
Sacks, R., Treckmann, M., & Rozenfeld, O. (2009) · Journal of Construction Engineering and Management · doi:10.1061/(asce)co.1943-7862.0000102 · Cited by 226
Reducing Variability to Improve Performance as a Lean Construction Principle
Thomas, H. R., Horman, M. J., de Souza, U. E. L., & Završki, I. (2002) · Journal of Construction Engineering and Management · doi:10.1061/(asce)0733-9364(2002)128:2(144 · Cited by 223
Sajan, M. P., Shalij, P. R., Ramesh, A., & Biju Augustine, P. (2017) · Journal of Manufacturing Technology Management · doi:10.1108/jmtm-12-2016-0188 · Cited by 231
Lean Six Sigma: a categorized review of the literature
Yadav, G., & Desai, T. N. (2016) · International Journal of Lean Six Sigma · doi:10.1108/ijlss-05-2015-0015 · Cited by 222
Windahl, C., & Lakemond, N. (2010) · Industrial Marketing Management · doi:10.1016/j.indmarman.2010.03.001 · Cited by 238
The impact of lean operations on the Chinese manufacturing performance
Taj, S., & Morosan, C. V. (2011) · Journal of Manufacturing Technology Management · doi:10.1108/17410381111102234 · Cited by 219
Adapting lean manufacturing principles to the textile industry
Hodge, G., Ross, K. G., Joines, J. A., & Thoney-Barletta, K. (2011) · Production Planning & Control · doi:10.1080/09537287.2010.498577 · Cited by 219
Lean services: a systematic review
Gupta, S., Sharma, M., & Vijaya Sunder, M. (2016) · International Journal of Productivity and Performance Management · doi:10.1108/ijppm-02-2015-0032 · Cited by 233
Implementation of TQM and lean Six Sigma tools in local government: a framework and a case study
Furterer, S. L., & Elshennawy, A. K. (2005) · Total Quality Management & Business Excellence · doi:10.1080/14783360500236379 · Cited by 218
Utilising Simulation to Enhance Value Stream Mapping: A Manufacturing Case Application
McDonald, T. N., Aken, E. M. V., & Rentes, A. F. (2002) · International Journal of Logistics Research and Applications · doi:10.1080/13675560210148696 · Cited by 216
Dimensions of sustainable value chains: implications for value chain analysis
Fearne, A. P., Martínez, M. G., & Dent, B. (2012) · Supply Chain Management An International Journal · doi:10.1108/13598541211269193 · Cited by 217
Metadata
- Authors
- Womack, J. P., & Jones, D. T.
- Venue
- Journal of the Operational Research Society
- Publisher
- Informa UK Limited
- Published
- 1997-11-01
- Volume
- 48
- Issue
- 11
- Pages
- 1148-1148
- ISSN
- 0160-5682 (ISSN-L)
- 1476-9360
- OpenAlex
- W4230227413
- Cited by
- 2,122
- References
- 8
- Citations by year
- 2026: 57 · 2025: 127 · 2024: 125 · 2023: 180 · 2022: 164 · 2021: 171 · 2020: 263 · 2019: 150 · 2018: 146 · 2017: 120 · 2016: 114 · 2015: 85 · 2014: 75 · 2013: 82 · 2012: 50
- FWCI
- 9.83
- Type
- journal article
- Language
- en
- Open access
- Licence
- Locations
- Journal of the Operational Research Society (publishedVersion)
- Repositorio Digital Universidad ECCI (submittedVersion, cc-by-nc-sa)
- Topics
- Social Sciences › Business, Management and Accounting › Management Information Systems › Quality and Supply Management
- Social Sciences › Business, Management and Accounting › Strategy and Management › Management and Optimization Techniques
- Social Sciences › Business, Management and Accounting › Strategy and Management › Management Systems and Quality Improvement
- Keywords
- lean thinking, lean service, waste elimination, value added, process standardization, response time reduction, value stream mapping, Lean Six Sigma, process management model, educational service quality
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
