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The DOI matches its Crossref record; 5 of the 5 references it cites were found in a registry or an index.

Is there a relationship between burnout and objective performance? A critical review of 16 studies

Taris, Toon W.·2006·Work & Stress
DOI 10.1080/02678370601065893
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Abstract

Previous research has suggested that high levels of burnout lead to impaired functioning on the job. However, as this research has usually relied on self-reported performance, it is imperative to examine whether this association is also confirmed when using “objective” performance data (e.g., supervisor reports). This study reviewed previous research on the associations between burnout (exhaustion, depersonalization, and personal accomplishment) and various types of objective performance. A systematic literature search identified 16 studies dealing with the burnout–performance relationship. These studies showed the wide variety of approaches that are used to study burnout and objective performance. Using data from these 16 studies, a meta-analysis was conducted to obtain mean correlations. The meta-analytical correlations between exhaustion and in-role behaviour (based on five studies), organizational citizenship behaviour (OCB; five studies), and customer satisfaction (two studies) were −.22, −.19, and −.55, respectively, underlining the practical relevance of burnout research for organizational performance. The evidence for the relationships between depersonalization, personal accomplishment, and performance was inconclusive. Future research should focus on valid indicators of job performance, should more often employ longitudinal designs and large samples, and should consider the theoretical basis for the study expectations more extensively.

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Crossref · 10.1080/02678370601065893

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  • Burnout (particularly exhaustion) is positively related to employee absenteeism and negatively related to job performance as reported by supervisor, colleagues, and clients.

    “It is therefore not surprising that burnout (particularly exhaustion) is positively related to employee absenteeism (Toppinen-Tanner et al., 2005), and negatively related to job performance as reported by the supervisor, colleagues, and clients (Taris, 2006).”

    From Job Demands—Resources theory and self-regulation: New explanations and remedies for job burnout (2021) · cites this paper as Taris, 2006

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Research works printed but not linked: 40

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Metadata

Authors
Taris, T. W.
Affiliations
Radboud University Nijmegen
Venue
Work & Stress
Publisher
Informa UK Limited
Published
2006-10
Volume
20
Issue
4
Pages
316-334
ISSN
  • 0267-8373
  • 1464-5335
DOI
10.1080/02678370601065893
Cited by
393
References
5
Language
en

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