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Cited by 58Occupational Health and Safety ResearchWorkplace Health and Well-beingOccupational Health and Safety in Workplaces

Out of sight and out of mind? A literature review of occupational safety and health leadership and management of distributed workers.

Open access
Nayani, Rachel J., Nielsen, Karina, Daniels, Kevin, Donaldson-Feilder, Emma J., Lewis, Rachel C.·2018·Work & Stress
DOI 10.1080/02678373.2017.1390797
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Abstract

Distributed workers – those who work autonomously and remotely from their organisation’s main locations for at least some of their work-time – are an important and growing proportion of the workforce that share common characteristics of temporal and spatial distance. Yet, many leadership styles and management practices assume face-to-face interaction, potentially rendering them less helpful in trying to ensure good occupational safety and health (OSH) outcomes for distributed workers. We conducted a systematic literature review to examine the leadership and management of OSH for distributed workers. Twenty-three papers were identified. Eleven papers identified established leadership styles, including leader-member exchange, (safety specific) transformational and considerate leadership. Twenty papers examined management. Findings from these 20 papers were interpreted as representing resources, deployed through management and utilised by managers to ensure OSH for distributed workers, including communication technologies, social support and a good safety climate. Despite limited research in this area, findings indicate the importance of both leadership and management in ensuring OSH for distributed workers. Findings suggest a fertile area for future enquiry.

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  • Besides high levels of instrumental support and competent communication, leaders should promote trust using motivational language.

    “Nayani et al. (2018) asserted that besides high levels of instrumental support and competent communication, leaders should promote trust using motivational language.”

    From E-Leadership and Teleworking in Times of COVID-19 and Beyond: What We Know and Where Do We Go (2020) · cites this paper as Nayani et al., 2018

    The Structural resources section says motivating language, such as clear instructions, may improve satisfaction and commitment; the management-resources discussion also emphasizes instrumental support and managerial competence. The Implications for practice section recommends building trust, but suggests face-to-face interaction and team-building activities—not motivational language—as ways to do so. Page numbers are not available in our copy. (LLM, conf=0.87)

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  • Both leadership and management are equally important in teleworking.

    “According to Nayani et al. (2018), both leadership and management are equally important in teleworking.”

    From E-Leadership and Teleworking in Times of COVID-19 and Beyond: What We Know and Where Do We Go (2020) · cites this paper as Nayani et al., 2018

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Research works printed but not linked: 2

  1. Clarke, T. M. Probst, F. Guldenmund and J. Passmore (Eds), The Wiley Blackwell Handbook of the Psychology of Occupational Safety and Workplace Health (pp. 251-271). Chichester, UK: John Wiley & Sons.
  2. Standen, P., Lamond, D.A., Daniels, K. (1999). The home as a workplace: impacts on the psychological well-being of teleworkers. Journal of Occupational Health Psychology, 4, 368- 381.

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Authors
Nayani, R. J., Nielsen, K., Daniels, K., Donaldson-Feilder, E. J., & Lewis, R. C.
Affiliations
  • University of East Anglia (GB)
  • University of Sheffield (GB)
  • Affinity Health at Work, London, UK
  • Kingston University London (GB)
Corresponding author
Nayani, Rachel J.
ORCID
Venue
Work & Stress
Publisher
Informa UK Limited
Published
2017-11-06
Volume
32
Issue
2
Pages
124-146
ISSN
  • 0267-8373 (ISSN-L)
  • 1464-5335
DOI
10.1080/02678373.2017.1390797
OpenAlex
W2767206713
Cited by
58
References
78
Citations by year
2026: 1 · 2025: 6 · 2024: 4 · 2023: 7 · 2022: 23 · 2021: 5 · 2020: 6 · 2019: 6
FWCI
4.84
Type
journal article
Language
en
Open access
Locations
  • Work & Stress (publishedVersion)
  • BIROn (Birkbeck, University of London) (acceptedVersion)
  • White Rose Research Online (University of Leeds, The University of Sheffield, University of York) (acceptedVersion)
  • UEA Digital Repository (University of East Anglia) (submittedVersion)
  • Research Repository (Kingston University London) (submittedVersion)
Funders
Institution of Occupational Safety and Health (IOSH) (RC/6981)
Topics
  • Health Sciences › Health Professions › Radiological and Ultrasound Technology › Occupational Health and Safety Research
  • Health Sciences › Health Professions › General Health Professions › Workplace Health and Well-being
  • Health Sciences › Health Professions › Occupational Therapy › Occupational Health and Safety in Workplaces
Keywords
occupational health and safety, remote work, leadership styles, management practices, leader-member exchange, transformational leadership, safety climate, social support, communication technology

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