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Cited by 186

The DOI matches its Crossref record; 7 of the 7 references it cites were found in a registry or an index.

Effects of attributed responsibility and response strategies on organizational reputation: A meta-analysis of situational crisis communication theory research

Ma, Liang, Zhan, Mengqi (Monica)·2016·Journal of Public Relations Research
DOI 10.1080/1062726x.2016.1166367
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Research works printed but not linked: 46

  1. * Indicates studies that contributed data to the meta-analyses
  2. 10.1016/j.pubrev.2010.01.001 · DOI
  3. Benoit, W. L. (2015). Accounts, excuses, and apologies: Image repair theory and research (2nd ed.). Albany, NY: State University of New York Press.
  4. 10.1086/209284 · DOI · Paper page
  5. *Chen Z.-F. (2013). How publics in the United States and China respond to crisis communication strategies via social media: A cross-cultural comparative study (Unpublished master’s thesis). University of Georgia Athens Georgia.
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  10. Cohen, J. (1988). Statistical power analysis for the behavioral sciences (2nd ed.). Hillsdale, NJ: Lawrence Erlbaum.
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  16. 10.1207/s1532754xjprr0804_04 · DOI · Paper page
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  22. *DeGategno S. Z. (2014). Exploring how two-phase crisis response strategies influence public perceptions of an organization in a corporate social responsibility-related crisis (Unpublished doctoral dissertation). American University Washington DC.
  23. 10.1002/9781444314885.ch10 · DOI
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  26. *Griffin, M., Babin, B. J., & Attaway, J. S. (1991). An empirical investigation of the impact of negative public publicity on consumer attitudes and intentions. Advances in Consumer Research, 18, 334–341.
  27. *Jorgensen, B. K. (1996). Components of consumer reaction to company-related mishaps: A structural equation model approach. Advances in Consumer Research, 23, 346–351.
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  33. 10.1080/1553118X.2011.596870 · doi:10.1080/1553118x.2011.596870
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  40. *Visscher S. R. (2013). The effect of modality and response strategy on evaluations of credibility and reputation (Unpublished doctoral dissertation). University of Missouri—Columbia Columbia MO.
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Metadata

Authors
Ma, L., & Zhan, M. (.
Venue
Journal of Public Relations Research
Publisher
Informa UK Limited
Published
2016-03-03
Volume
28
Issue
2
Pages
102-119
ISSN
  • 1062-726X
  • 1532-754X
DOI
10.1080/1062726x.2016.1166367
Cited by
186
References
7
Language
en

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CoChat. (2026). Citation check: Effects of attributed responsibility and response strategies on organizational reputation: A meta-analysis of situational crisis communication theory research. https://app.cochat.ai/papers/10.1080/1062726x.2016.1166367
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Ma, L., & Zhan, M. (. (2016). Effects of attributed responsibility and response strategies on organizational reputation: A meta-analysis of situational crisis communication theory research. Journal of Public Relations Research. https://doi.org/10.1080/1062726x.2016.1166367

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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.