The DOI matches its Crossref record; 34 of the 35 references it cites were found in a registry or an index.
The Effect of Misleading Environmental Claims on Consumer Perceptions of Advertisements
Abstract
This study investigates whether consumers who are exposed to an ad containing a deceptive environmental claim have significantly different attitudes about the ad than those consumers exposed to a similar non-deceptive ad. As hypothesized, higher levels of perceived deception were associated with lower levels of perceived corporate credibility, less favorable attitudes toward the ad, less favorable attitudes toward the advertised brand, and decreased purchase intentions toward the product in the ad. In addition, the study found that the perception of deception was enough to create negative feelings toward the ad, whether the ad was objectively misleading or not. Consequently, marketing and advertising managers need to proceed with caution when developing environmentally focused ad campaigns.
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In the citing paper
“Perceived greenwashing in response to deceptive claims can guide consumers' attitude formation and negatively influence their perceptions of ads and the brands that such ads advertise (Buck and Chaudhuri 1994; Buck et al. 2004; Newell, Goldsmith, and Banzhaf 1998).”
From Misleading Consumers with Green Advertising? An Affect–Reason–Involvement Account of Greenwashing Effects in Environmental Advertising (2018) · cites this paper as Newell, Goldsmith, and Banzhaf 1998
In the citing paper
“Despite evidence suggesting that false claims in greenwashing sharpen consumers' perceptions of deception in ads, which negatively affects their perceptions of the ads and the brands advertised (Newell, Goldsmith, and Banzhaf 1998)”
From Misleading Consumers with Green Advertising? An Affect–Reason–Involvement Account of Greenwashing Effects in Environmental Advertising (2018) · cites this paper as Newell, Goldsmith, and Banzhaf 1998
In the citing paper
“Strong empirical evidence suggests that, by extension, perceived greenwashing negatively influences consumers' evaluations of ads and brands as well (Newell, Goldsmith, and Banzhaf 1998; Nyilasy, Gangadharbatla, and Paladino 2014)”
From Misleading Consumers with Green Advertising? An Affect–Reason–Involvement Account of Greenwashing Effects in Environmental Advertising (2018) · cites this paper as Newell, Goldsmith, and Banzhaf 1998
In the citing paper
“In terms of rational cognition, research has suggested that consumers with high environmental involvement are more inclined to penalize brands that make poorer efforts toward being environmentally friendly (Newell, Goldsmith, and Banzhaf 1998; do Pa ¸ co and Reis 2012).”
From Misleading Consumers with Green Advertising? An Affect–Reason–Involvement Account of Greenwashing Effects in Environmental Advertising (2018) · cites this paper as Newell, Goldsmith, and Banzhaf 1998
In the citing paper
“Because EC alone might prevent consumers from detecting misleading or false claims, EK might be a better indicator of their ability to perceive greenwashing in advertising (Newell, Goldsmith, and Banzhaf 1998).”
From Misleading Consumers with Green Advertising? An Affect–Reason–Involvement Account of Greenwashing Effects in Environmental Advertising (2018) · cites this paper as Newell, Goldsmith, and Banzhaf 1998
In the citing paper
“In line with previous findings (Newell, Goldsmith, and Banzhaf 1998), our results also indicate that being worried or concerned about the environment is not a sufficient precondition for a consumer's ability to detect the misleading intentions of advertisements.”
From Misleading Consumers with Green Advertising? An Affect–Reason–Involvement Account of Greenwashing Effects in Environmental Advertising (2018) · cites this paper as Newell, Goldsmith, and Banzhaf 1998
In the citing paper
“Thus, whereas previous research investigated only the primary effects of deceptive advertising on attitudes toward brands (e.g., Newell, Goldsmith, and Banzhaf 1998; Parguel, Benoit-Moreau, and Russell 2015), our findings clarify how attitudes toward ads and brands are formed in response to exposure to deceptive ads.”
From Misleading Consumers with Green Advertising? An Affect–Reason–Involvement Account of Greenwashing Effects in Environmental Advertising (2018) · cites this paper as Newell, Goldsmith, and Banzhaf 1998
In the citing paper
“Studies showed that consumers are unable to identify greenwashed advertisements as deceptive [10,35].”
From Are You Environmentally Conscious Enough to Differentiate between Greenwashed and Sustainable Items? A Global Consumers Perspective (2020) · cites this paper as [10]
In the citing paper
“previous studies have shown that perceptions of greenwashing are linked with higher negative evaluations of brands and advertisements [10,11]”
From Are You Environmentally Conscious Enough to Differentiate between Greenwashed and Sustainable Items? A Global Consumers Perspective (2020) · cites this paper as [10]
In the citing paper
“Interestingly, there is also a study that confirmed that there is no correlation between environmental concern and ability to identify misleading environmental adverts [10].”
From Are You Environmentally Conscious Enough to Differentiate between Greenwashed and Sustainable Items? A Global Consumers Perspective (2020) · cites this paper as [10]
In the citing paper
“Whereas, other studies reported that greenwashing works, as those studies concluded that consumers still see some aspect of the truth and thought that some companies are more environmentally conscious on some aspects of green labels [10,33].”
From Are You Environmentally Conscious Enough to Differentiate between Greenwashed and Sustainable Items? A Global Consumers Perspective (2020) · cites this paper as [10]
In the citing paper
“On the other hand, the fact that consumers are unable to identify greenwashed products as being deceptive [10,35], is supported by the present study.”
From Are You Environmentally Conscious Enough to Differentiate between Greenwashed and Sustainable Items? A Global Consumers Perspective (2020) · cites this paper as [10]
Citations
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Cited by
Sorted by citations
Peloza, J., & Shang, J. (2010) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-010-0213-6 · Cited by 1,161
Effect of trust on customer acceptance of Internet banking
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Perceived Greenwashing: The Effects of Green Marketing on Environmental and Product Perceptions
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Metadata
- Authors
- Newell, S. J., Goldsmith, R. E., & Banzhaf, E. J.
- Affiliations
- Bowling Green State University (US)
- Florida State University (US)
- Venue
- Journal of Marketing Theory and Practice
- Publisher
- Informa UK Limited
- Published
- 1998-04
- Volume
- 6
- Issue
- 2
- Pages
- 48-60
- ISSN
- 1069-6679 (ISSN-L)
- 1944-7175
- OpenAlex
- W2252707738
- Cited by
- 202
- References
- 35
- Citations by year
- 2026: 9 · 2025: 9 · 2024: 17 · 2023: 23 · 2022: 11 · 2021: 12 · 2020: 10 · 2019: 5 · 2018: 8 · 2017: 9 · 2016: 10 · 2015: 10 · 2014: 14 · 2013: 5 · 2012: 7
- FWCI
- 6.36
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- The Journal of Marketing Theory and Practice (publishedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Marketing › Environmental Sustainability in Business
- Social Sciences › Business, Management and Accounting › Marketing › Marketing and Advertising Strategies
- Social Sciences › Business, Management and Accounting › Marketing › Consumer Behavior in Brand Consumption and Identification
- Keywords
- misleading environmental claims, misleading advertising, perceived deception, institutional credibility, consumer attitudes toward advertising, brand attitude, purchase intention, green advertising, environmental claims
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