A case study of kanban implementation within the pharmaceutical supply chain
Open accessAbstract
This study explores the implementation of the kanban system, which is a Lean technique, within the pharmaceutical supply chain (PSC). The case study provides insights on the benefits and challenges arising from the application of this technique, within a group of cooperative pharmacists, in Greece. The research questions developed from the review of the literature were tested using evidence from field-based, action research within a pharmaceutical organisation. The reported case study contributes to the longer term debate on assessing the Lean maturity level within the health-care sector. There are two primary findings: (i) that the adoption of kanban system provides a strategic benefit and improves the quality of services. (ii) It also provides a basis for a strategy of operational change; it gives the opportunity to the organisation to move away from the current push delivery and logistics systems towards improved logistics strategy models.
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- Authors
- Papalexi, M., Bamford, D., & Dehe, B.
- Affiliations
- University of Huddersfield (GB)
- Corresponding author
- Papalexi, Marina
- Venue
- International Journal of Logistics Research and Applications
- Publisher
- Informa UK Limited
- Published
- 2015-09-18
- Volume
- 19
- Issue
- 4
- Pages
- 239-255
- ISSN
- 1367-5567 (ISSN-L)
- 1469-848X
- OpenAlex
- W1001023101
- Cited by
- 58
- References
- 99
- Citations by year
- 2026: 1 · 2025: 5 · 2024: 7 · 2023: 11 · 2022: 3 · 2021: 8 · 2020: 9 · 2019: 6 · 2018: 3 · 2017: 3 · 2016: 2
- FWCI
- 5.83
- Type
- journal article
- Language
- en
- Open access
- green
- e-space.mmu.ac.uk
- Locations
- International Journal of Logistics Research and Applications (publishedVersion)
- e-space (Manchester Metropolitan University) (submittedVersion)
- University of Huddersfield Repository (University of Huddersfield) (submittedVersion)
- Figshare (submittedVersion)
- Huddersfield Research Portal (University of Huddersfield) (submittedVersion, other-oa)
- Topics
- Social Sciences › Business, Management and Accounting › Management Information Systems › Quality and Supply Management
- Social Sciences › Business, Management and Accounting › Management Information Systems › Supply Chain and Inventory Management
- Social Sciences › Business, Management and Accounting › Strategy and Management › Management and Optimization Techniques
- Keywords
- Kanban, pharmaceutical supply chain, lean manufacturing, lean maturity, cooperative pharmacy, logistics strategy, service quality, operational changes, Greece
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