The DOI matches its Crossref record; 7 of the 7 references it cites were found in a registry or an index.
Co-Production and the Co-Creation of Value in Public Services: A suitable case for treatment?
Open accessAbstract
Co-production is currently one of cornerstones of public policy reform across the globe. Inter alia, it is articulated as a valuable route to public service reform and to the planning and delivery of effective public services, a response to the democratic deficit and a route to active citizenship and active communities, and as a means by which to lever in additional resources to public service delivery. Despite these varied roles, co-production is actually poorly formulated and has become one of a series of ‘woolly-words’ in public policy. This paper presents a conceptualization of co-production that is theoretically rooted in both public management and service management theory. It argues that this is a robust starting point for the evolution of new research and knowledge about co-production and for the development of evidence-based public policymaking and implementation.
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Citations
Cites
Service-dominant logic: continuing the evolution
Vargo, S. L., & Lusch, R. F. (2008) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-007-0069-6 · Cited by 7,824
Co-creation and the new landscapes of design
Sanders, E. B.-N., & Stappers, P. J. (2008) · CoDesign · doi:10.1080/15710880701875068 · Cited by 5,561
Managing the co-creation of value
Payne, A. F., Storbacka, K., & Frow, P. (2008) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-007-0070-0 · Cited by 3,502
Co‐creating unique value with customers
Prahalad, C. K., & Ramaswamy, V. (2004) · Strategy & Leadership · doi:10.1108/10878570410699249 · Cited by 2,463 · cited 1×
“This value is co-created through co-production (Prahalad & Ramaswamy 2004, Vargo & Lusch 2008, Payne et al 2008, Svensson & Gronroos 2008, Spohrer & Maglio 2008, Gronroos 2011, Edvardsson et al 2011) 4 .”
Dunleavy, P., Margetts, H., Bastow, S., & Tinkler, J. (2006) · doi:10.1093/acprof:oso/9780199296194.001.0001 · Cited by 637
The Service-Dominant Logic of Marketing
Lusch, R. F., & Vargo, S. L. (2014) · doi:10.4324/9781315699035 · Cited by 546
Hardyman, W., Daunt, K. L., & Kitchener, M. (2015) · Public Management Review · doi:10.1080/14719037.2014.881539 · Cited by 312
Cited by
Research co-design in health: a rapid overview of reviews
Slattery, P., Saeri, A. K., & Bragge, P. (2020) · Health Research Policy and Systems · doi:10.1186/s12961-020-0528-9 · Cited by 1,313
Lindgren, I., & van Veenstra, A. F. (2018) · Proceedings of the 19th Annual International Conference on Digital Government Research: Governance in the Data Age · doi:10.1145/3209281.3209302 · Cited by 128
Farr, M., Banks, J., Edwards, H. B., Northstone, K., Bernard, E., Salisbury, C., & Horwood, J. (2018) · BMJ Open · doi:10.1136/bmjopen-2017-019966 · Cited by 106
Digital coping: How frontline workers cope with digital service encounters
Breit, E., Egeland, C., Løberg, I. B., & Røhnebæk, M. T. (2021) · Social Policy & Administration · doi:10.1111/spol.12664 · Cited by 123
Albert, A., Islam, S., Haklay, M., & McEachan, R. R. C. (2023) · Health Expectations · doi:10.1111/hex.13709 · Cited by 99
Metadata
- Authors
- Osborne, S. P., Radnor, Z., & Strokosch, K.
- Venue
- Public Management Review
- Publisher
- Informa UK Limited
- Published
- 2016-03-09
- Volume
- 18
- Issue
- 5
- Pages
- 639-653
- ISSN
- 1461-667X (ISSN-L)
- 1471-9037
- 1471-9045
- OpenAlex
- W2293768750
- Cited by
- 1,126
- References
- 7
- FWCI
- 205.38
- Type
- journal article
- Language
- en
- Open access
- green
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- Osborne, S. P., Radnor, Z., & Strokosch, K. (2016). Co-Production and the Co-Creation of Value in Public Services: A suitable case for treatment? Public Management Review. https://doi.org/10.1080/14719037.2015.1111927
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
