The contribution of e‐HRM to HRM effectiveness: Results from a quantitative study in a Dutch Ministry

Ruël, Huub J.M.; Bondarouk, Tanya V.; Van der Velde, Mandy

doi:10.1108/01425450710741757

Cited by 226Employer Branding and e-HRMHuman Resource and Talent ManagementAI and HR Technologies

The contribution of e‐HRM to HRM effectiveness: Results from a quantitative study in a Dutch Ministry

Ruël, Huub J.M., Bondarouk, Tanya V., Van der Velde, Mandy·2007·Employee Relations

DOI 10.1108/01425450710741757

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Abstract

Purpose: Both for‐profit and not‐for‐profit organisations have been replacing face‐to‐face HRM activities with web‐based HRM tools, e‐HRM for short, for employees and managers since the 1990s. This paper aims to look at whether this is of benefit to an organisation. Design/methodology/approach: The study was conducted in the Ministry of Internal Affairs in The Netherlands, where e‐HRM in the form of employee self‐service applications was introduced. Findings: The study shows that individual assessment of e‐HRM applications influences HRM technical and strategic effectiveness. This is especially so in the perceived quality of the content and the structure of e‐HRM applications which have a significant and positive effect on technical and strategic HRM effectiveness. Research limitations/implications: It is difficult to form generalizations from the research into only one company. Practical implications: The basic expectations are that using e‐HRM will decrease costs, will improve the HR service level and will give the HR department space to become a strategic partner. This study investigates whether this is the case. Originality/value: The area on which this study concentrates has not had extensive academic research conducted into it.

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From AI-augmented HRM: Antecedents, assimilation and multilevel consequences (2023) · cites this paper as Ruel et al., 2007

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E-HRM effectiveness in a Dutch ministry: results of survey and discursive exploration combined
Bondarouk, T. V., & Ruël, H. J. M. (2006) · University of Twente Research Information · Cited by 2 · see citing works
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Does e-HRM contribute to HRM Effectiveness? Results from a quantitative study in a Dutch Ministry
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Authors: Ruël, H. J. M., Bondarouk, T. V., & Van der Velde, M.
Affiliations: University of Twente (NL)
ORCID: Bondarouk, Tanya V.
Venue: Employee Relations
Publisher: Emerald
Published: 2007-05-01
Volume: 29
Issue: 3
Pages: 280-291
ISSN: 0142-5455 (ISSN-L)
DOI: 10.1108/01425450710741757
OpenAlex: W1551538054
Cited by: 226
References: 29
Citations by year: 2026: 3 · 2025: 9 · 2024: 15 · 2023: 13 · 2022: 15 · 2021: 24 · 2020: 10 · 2019: 23 · 2018: 12 · 2017: 8 · 2016: 14 · 2015: 13 · 2014: 14 · 2013: 12 · 2012: 13
FWCI: 14.30
Type: journal article
Language: en
Open access: closed
Licence: www.emerald.com/insight/site-policies (tdm)
Locations: Employee Relations (publishedVersion)
University of Twente Research Information (publishedVersion)
University of Twente Research Information (submittedVersion)
Topics: Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Employer Branding and e-HRM
Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Human Resource and Talent Management
Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › AI and HR Technologies
Keywords: e-HRM, human resource management effectiveness, employee self-service, Ministry of Internal Affairs, public sector human resource management

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The contribution of e‐HRM to HRM effectiveness: Results from a quantitative study in a Dutch Ministry

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