The link between e-HRM use and HRM effectiveness: an empirical study
Abstract
Purpose: The purpose of this paper is to present results from an empirical study at the a Telecommunication company in Jordan on the impact of electronic-human resource management (e-HRM) use on human resource management (HRM) effectiveness. Moreover, by applying the unified theory of acceptance and use of technology, the study seeks to examine the mediating effect of the intention to use e-HRM on the relationship between e-HRM determinants (i.e. performance expectancy, effort expectancy, and social influence) and e-HRM use. This study adds a major contribution to the e-HRM literature by empirically examining the effect of e-HRM use on HRM effectiveness at both the policy and practice levels. Design/methodology/approach: Data were collected from employees working in Telecommunication company in Jordan about their perception towards the use of the e-HRM system and HRM effectiveness of policies and practices. Findings: The findings provide support for the positive contribution of the use of e-HRM on HRM effectiveness at both the policy and practice levels. It also confirms mediating effects of user intention on the link between e-HRM determinants (both performance expectancy and social influence) and e-HRM use. Research limitations/implications: This study emphasises the relevance of e-HRM in increasing HRM effectiveness. limitations of the study include cross-sectional data and the difficulty to form generalisation from the research restricted to a single company. Originality/value: This study represent a first attempt to examines the impact of e-HRM use on HRM effectiveness at both levels: policy and practice. It also reveals that relationship between e-HRM determinants and e-HRM use is mediated with e-HRM user intention.
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
Previous research has conceptualised macro-level consequences of technology-driven HRM into operational, relational and transformational consequences.
“Previous research has conceptualised macro-level consequences of technology-driven HRM into operational, relational and transformational consequences”
From AI-augmented HRM: Antecedents, assimilation and multilevel consequences (2023) · cites this paper as Obeidat, 2016
A company will not adopt a technology unless it has the essential knowledge and ability.
“Technical experience makes it easier to embrace AI and integrate it with the existing HR systems; a company will not adopt a technology unless it has the essential knowledge and ability (Obeidat, 2016; Wang and Siau, 2019).”
From Exploring the antecedents of AI adoption for effective HRM practices in the Indian pharmaceutical sector (2023) · cites this paper as Obeidat, 2016
Technical experience makes it easier to embrace AI and integrate it with existing HR systems.
“Technical experience makes it easier to embrace AI and integrate it with the existing HR systems; a company will not adopt a technology unless it has the essential knowledge and ability (Obeidat, 2016; Wang and Siau, 2019).”
From Exploring the antecedents of AI adoption for effective HRM practices in the Indian pharmaceutical sector (2023) · cites this paper as Obeidat, 2016
Cites
Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
Fornell, C., & Larcker, D. F. (1981) · Journal of Marketing Research · doi:10.2307/3151312 · Cited by 109,314 · see citing works
Evaluating structural equation models with unobservable variables and measurement error
Fornell, C., & Larcker, D. F. (1981) · Journal of Marketing Research · doi:10.1177/002224378101800104 · Cited by 109,190 · see citing works
User Acceptance of Information Technology: Toward A Unified View1
Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2003) · MIS Quarterly · doi:10.2307/30036540 · Cited by 45,035 · see citing works
A conceptual model of service quality and its implications for future research
Parasuraman, A., Zeithaml, V. A., & Berry, L. L. (1985) · Journal of Marketing · doi:10.1177/002224298504900403 · Cited by 21,645 · see citing works
Venkatesh, V., Thong, J. Y. L., & Xu, X. (2012) · MIS Quarterly · doi:10.2307/41410412 · Cited by 15,756 · see citing works
(2014) · DigitalCommons - Kennesaw State University (Kennesaw State University) · Cited by 12,785 · see citing works
(1998) · Cited by 12,725 · see citing works
\nThe use of partial least squares path modeling in international marketing
Henseler, J., Ringle, C. M., & Sinkovics, R. R. (2009) · Radboud Repository (Radboud University) · doi:10.1108/s1474-7979(2009)0000020014 · Cited by 11,790 · see citing works
Mediation in experimental and nonexperimental studies: New procedures and recommendations.
Shrout, P. E., & Bolger, N. (2002) · Psychological Methods · doi:10.1037/1082-989x.7.4.422 · Cited by 11,335 · see citing works
HUSELID, M. A. (1995) · Academy of Management Journal · doi:10.2307/256741 · Cited by 9,342 · see citing works
Understanding HRM–Firm Performance Linkages: The Role of the “Strength” of the HRM System
Bowen, D. E., & Ostroff, C. (2004) · Academy of Management Review · doi:10.5465/amr.2004.12736076 · Cited by 2,996 · see citing works
An empirical comparison of the efficacy of covariance-based and variance-based SEM
Reinartz, W., Haenlein, M., & Henseler, J. (2009) · International Journal of Research in Marketing · doi:10.1016/j.ijresmar.2009.08.001 · Cited by 2,906 · see citing works
Human resource management and performance: a review and research agenda
Guest, D. E. (1997) · The International Journal of Human Resource Management · doi:10.1080/095851997341630 · Cited by 1,908 · see citing works
HIGH-INVOLVEMENT WORK PRACTICES, TURNOVER, AND PRODUCTIVITY: EVIDENCE FROM NEW ZEALAND.
Guthrie, J. P. (2001) · Academy of Management Journal · doi:10.2307/3069345 · Cited by 1,739 · see citing works
Dooley, D. (1984) · Cited by 1,605 · see citing works
Direct and Indirect Effects: Classical and Bootstrap Estimates of Variability
Bollen, K. A., & Stine, R. (1990) · Sociological Methodology · doi:10.2307/271084 · Cited by 1,305 · see citing works
International Human Resource Management
Parboteeah, K. P., & Cullen, J. B. (2017) · International Business · doi:10.4324/9781315650517-18 · Cited by 649 · see citing works
Macky, K. A., & Boxall, P. (2007) · The International Journal of Human Resource Management · doi:10.1080/09585190601178745 · Cited by 640 · see citing works
Research in e-HRM: Review and implications
Strohmeier, S. (2007) · Human Resource Management Review · doi:10.1016/j.hrmr.2006.11.002 · Cited by 571 · see citing works
An evidence-based review of e-HRM and strategic human resource management
Marler, J. H., & Fisher, S. L. (2012) · Human Resource Management Review · doi:10.1016/j.hrmr.2012.06.002 · Cited by 462 · see citing works
Virtual HR: Strategic human resource management in the 21st century
Lepak, D. P., & Snell, S. A. (1998) · Human Resource Management Review · doi:10.1016/s1053-4822(98)90003-1 · Cited by 454 · see citing works
Electronic Human Resource Management: challenges in the digital era
Bondarouk, T. V., & Ruël, H. J. M. (2009) · The International Journal of Human Resource Management · doi:10.1080/09585190802707235 · Cited by 444 · see citing works
Ruël, H., Bondarouk, T., & Looise, J. K. (2004) · management revu · doi:10.5771/0935-9915-2004-3-364 · Cited by 441 · see citing works
(2006) · eCommons (Cornell University) · Cited by 437 · see citing works
The impact of e-HR on the human resource management function
Lengnick-Hall, M. L., & Moritz, S. (2003) · Journal of Labor Research · doi:10.1007/s12122-003-1001-6 · Cited by 403 · see citing works
Wright, P. M., Gardner, T. M., Moynihan, L. M., Park, H. J., Gerhart, B. A., & Delery, J. E. (2001) · Personnel Psychology · doi:10.1111/j.1744-6570.2001.tb00235.x · Cited by 260 · see citing works
Ruël, H. J. M., Bondarouk, T. V., & Van der Velde, M. (2007) · Employee Relations · doi:10.1108/01425450710741757 · Cited by 226 · see citing works
The decision to recruit online: a descriptive study
Galanaki, E. (2002) · Career Development International · doi:10.1108/13620430210431325 · Cited by 218 · see citing works
Charismatic leadership and user acceptance of information technology
Neufeld, D. J., Dong, L., & Higgins, C. D. (2007) · European Journal of Information Systems · doi:10.1057/palgrave.ejis.3000682 · Cited by 210 · see citing works
Attitude towards E‐HRM: an empirical study at Philips
Voermans, M., & van Veldhoven, M. J. P. M. (2007) · Personnel Review · doi:10.1108/00483480710822418 · Cited by 197 · see citing works
E‐HR adoption and the role of HRM: evidence from Greece
Panayotopoulou, L., Vakola, M., & Galanaki, E. (2007) · Personnel Review · doi:10.1108/00483480710726145 · Cited by 194 · see citing works
An examination of e-HRM as a means to increase the value of the HR function
Parry, E. (2011) · The International Journal of Human Resource Management · doi:10.1080/09585192.2011.556791 · Cited by 193 · see citing works
Heavey, C., Şimşek, Z., Roche, F., & Kelly, A. (2009) · Journal of Management Studies · doi:10.1111/j.1467-6486.2009.00858.x · Cited by 178 · see citing works
Lin, L. (2011) · The International Journal of Human Resource Management · doi:10.1080/09585192.2011.540149 · Cited by 144 · see citing works
HRM in the digital age – digital changes and challenges of the HR profession
Parry, E. (2014) · Employee Relations · doi:10.1108/er-03-2014-0032 · Cited by 143 · see citing works
The strategic value of e-HRM: results from an exploratory study in a governmental organization
Bondarouk, T. V., & Ruël, H. J. M. (2012) · The International Journal of Human Resource Management · doi:10.1080/09585192.2012.675142 · Cited by 137 · see citing works
Ruta, C. D. (2005) · Human Resource Management · doi:10.1002/hrm.20039 · Cited by 130 · see citing works
The Nature and Causes of Effective Human Resource Management
Guest, D. E., & Peccei, R. (1994) · British Journal of Industrial Relations · doi:10.1111/j.1467-8543.1994.tb01042.x · Cited by 114 · see citing works
Kane, B., Crawford, J., & Grant, D. B. (1999) · International Journal of Manpower · doi:10.1108/01437729910302705 · Cited by 105 · see citing works
Building a Strategic HR Function: Continuing the Evolution
Jamrog, J., & Overholt, M. H. (2004) · Human Resource Planning · Cited by 99 · see citing works
Heikkilä, J.-P., & Smale, A. (2010) · Journal of World Business · doi:10.1016/j.jwb.2010.07.004 · Cited by 98 · see citing works
E-HRM Usage and Value Creation. Does a Facilitating Context Matter?
Ruël, H. J. M., & van der Kaap, H. (2012) · German Journal of Human Resource Management Zeitschrift für Personalforschung · doi:10.1177/239700221202600304 · Cited by 83 · see citing works
Theorizing the links between e-HR and strategic HRM: a model, case illustration and reflections
Martin, G., & Reddington, M. (2010) · The International Journal of Human Resource Management · doi:10.1080/09585192.2010.500483 · Cited by 83 · see citing works
The unexpected side of relational e-HRM: Developing trust in the HR department
Bissola, R., & Imperatori, B. (2014) · Employee Relations · doi:10.1108/er-07-2013-0078 · Cited by 73 · see citing works
Configurations of e-HRM-an empirical exploration
Strohmeier, S., & Kabst, R. (2014) · Employee Relations · doi:10.1108/er-07-2013-0082 · Cited by 73 · see citing works
Measuring satisfaction with business-to-employee systems
Huang, J., Yang, C., Jin, B., & Chiu, H. (2003) · Computers in Human Behavior · doi:10.1016/s0747-5632(03)00047-5 · Cited by 60 · see citing works
Unveiling the Value Creation Process of Electronic Human Resource Management
Wahyudi, E., & Park, S. M. (2014) · Public Personnel Management · doi:10.1177/0091026013517555 · Cited by 52 · see citing works
Determinants of Attitude Towards E-HRM: an Empirical Study Among HR Professionals
Yusliza, M. Y., & Ramayah, T. (2012) · Procedia - Social and Behavioral Sciences · doi:10.1016/j.sbspro.2012.09.1191 · Cited by 50 · see citing works
E‐business through knowledge management in Spanish telecommunications companies
Cegarra‐Navarro, J., & Martínez‐Conesa, E. A. (2007) · International Journal of Manpower · doi:10.1108/01437720710755263 · Cited by 35 · see citing works
Employee perceptions towards web-based human resource management systems in Sri Lanka
Wickramasinghe, V. (2010) · The International Journal of Human Resource Management · doi:10.1080/09585192.2010.500486 · Cited by 26 · see citing works
E-business in the developing world: an empirical study of payment methods and their implications
Hussain, Z., Wallace, J. R., Tassabehji, R., & Khan, O. (2007) · International Journal of Electronic Business · doi:10.1504/ijeb.2007.014514 · Cited by 20 · see citing works
The Importance of Communication in Fulfilling the Strategic Role of HRM
Gordon, M. E. (2014) · Routledge eBooks · doi:10.4324/9780203097984-9 · Cited by 3 · see citing works
The importance of communication in fulfilling the strategic role of HRM
Hutchinson, S. J. (2014) · UWE Research Repository (UWE Bristol) · Cited by 2 · see citing works
Use of partial least squares (PLS) in strategic management research: a review of four recent studies
Hulland, J. (1999) · Strategic Management Journal · doi:10.1002/(sici)1097-0266(199902)20:2
Flagged first, then by citations
1 of the 56 references couldn’t be matched to a known paper.
Cited by
Sorted by citations
AI-augmented HRM: Antecedents, assimilation and multilevel consequences
Prikshat, V., Malik, A., & Budhwar, P. (2023) · Human Resource Management Review · doi:10.1016/j.hrmr.2021.100860 · Cited by 200 · see citing works
AI-Augmented HRM: Literature review and a proposed multilevel framework for future research
Prikshat, V., Islam, M., Patel, P., Malik, A., Budhwar, P. S., & Gupta, S. (2023) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2023.122645 · Cited by 242 · see citing works
Rasheed, M. A., Shahzad, K., Conroy, C., Nadeem, S., & Siddique, M. U. (2017) · Journal of Small Business and Enterprise Development · doi:10.1108/jsbed-11-2016-0185 · Cited by 143 · see citing works
The impact of HRM digitalization on firm performance: investigating three‐way interactions
Zhou, Y., Liu, G., Chang, X., & Wang, L. (2020) · Asia Pacific Journal of Human Resources · doi:10.1111/1744-7941.12258 · Cited by 76 · see citing works
Al-Ajlouni, M. I. (2020) · Employee Relations · doi:10.1108/er-09-2019-0369 · Cited by 99 · see citing works
Electronic human resource management (e-HRM): A new concept for digital age
Berber, N., Đorđević, B., & Milanović, S. (2018) · Strategic Management · doi:10.5937/straman1802022b · Cited by 67 · see citing works
Does e-HRM improve labour productivity? A study of commercial bank workplaces in Pakistan
Iqbal, N., Ahmad, M., Allen, M. M. C., & Raziq, M. M. (2018) · Employee Relations · doi:10.1108/er-01-2017-0018 · Cited by 67 · see citing works
e-HRM: A meta-analysis of the antecedents, consequences, and cross-national moderators
Zhou, Y., Cheng, Y., Zou, Y., & Liu, G. (2021) · Human Resource Management Review · doi:10.1016/j.hrmr.2021.100862 · Cited by 81 · see citing works
Hmoud, B., & Várallyai, L. (2020) · International Journal of Engineering and Management Sciences · doi:10.21791/ijems.2020.1.65 · Cited by 72 · see citing works
Sustainable electronic human resource management systems and firm performance: an empirical study
Bag, S., Dhamija, P., Pretorius, J. H. C., Chowdhury, A. H., & Giannakis, M. (2021) · International Journal of Manpower · doi:10.1108/ijm-02-2021-0099 · Cited by 61 · see citing works
Unveiling the relationship between e-HRM, impersonal trust and employee productivity
Iqbal, N., Ahmad, M., & Allen, M. M. C. (2019) · Management Research Review · doi:10.1108/mrr-02-2018-0094 · Cited by 59 · see citing works
Nyathi, M., & Kekwaletswe, R. M. (2022) · African Journal of Economic and Management Studies · doi:10.1108/ajems-11-2021-0489 · Cited by 81 · see citing works
The Impact of E-HRM Usage on HRM Effectiveness
Al-Harazneh, Y. M., & Sila, I. (2021) · Journal of Global Information Management · doi:10.4018/jgim.2021030107 · Cited by 62 · see citing works
Explaining resistance intention towards mobile HRM application: the dark side of technology adoption
Shankar, A., & Nigam, A. (2021) · International Journal of Manpower · doi:10.1108/ijm-03-2021-0198 · Cited by 54 · see citing works
Linking e-hrm practices and organizational outcomes: empirical analysis of line manager’s perception
Iqbal, N., Ahmad, M., Raziq, M. M., & Borini, F. M. (2019) · Review of Business Management · doi:10.7819/rbgn.v21i1.3964 · Cited by 53 · see citing works
The Influence of E-HRM on Modernizing the Role of HRM Context
Alwis, D., Andrlić, B., & Šoštar, M. (2022) · Economies · doi:10.3390/economies10080181 · Cited by 52 · see citing works
Wang, L., Zhou, Y., & Zheng, G. (2022) · Sustainability · doi:10.3390/su14021003 · Cited by 63 · see citing works
Disruptive human resource management technologies: a systematic literature review
Priyashantha, K. G., Alwis, D., & Welmilla, I. (2022) · European Journal of Management and Business Economics · doi:10.1108/ejmbe-01-2022-0018 · Cited by 47 · see citing works
Nyathi, M., & Kekwaletswe, R. M. (2023) · Journal of Organizational Effectiveness People and Performance · doi:10.1108/joepp-08-2022-0237 · Cited by 73 · see citing works
Met the expectations? A meta-analysis of the performance consequences of digital HRM
Theres, C., & Strohmeier, S. (2023) · The International Journal of Human Resource Management · doi:10.1080/09585192.2022.2161324 · Cited by 37 · see citing works
The Determinants of Employee’s Performance: A Literature Review
Tuffaha, M. (2020) · Journal of Economics and Management Sciences · doi:10.30560/jems.v3n3p14 · Cited by 36 · see citing works
Goswami, M., Jain, S., Alam, T., Deifalla, A. F., Ragab, A. E., & Khargotra, R. (2023) · Frontiers in Pharmacology · doi:10.3389/fphar.2023.1215706 · Cited by 33 · see citing works
Amoako, R., Jiang, Y.-C., Frempong, M. F., Tetteh, S., & Adu-Yeboah, S. S. (2022) · SAGE Open · doi:10.1177/21582440221088852 · Cited by 25 · see citing works
An Evidence-Based Review of e-HRM and Its Impact on Strategic Human Resource Management
Almashyakhi, A. M. (2022) · Journal of Human Resource and Sustainability Studies · doi:10.4236/jhrss.2022.103033 · Cited by 29 · see citing works
Robnik, P., Pavlakovič, B., & Ferjan, M. (2020) · doi:10.18690/978-961-286-326-5.6 · Cited by 28 · see citing works
Alhajaj, W. E., & Ahmad, S. Z. (2023) · International Journal of Productivity and Performance Management · doi:10.1108/ijppm-02-2023-0090 · Cited by 28 · see citing works
Pea-Assounga, J. B. B., & Sibassaha, J. L. B. (2024) · Sustainable Futures · doi:10.1016/j.sftr.2024.100195 · Cited by 28 · see citing works
Adoption and Success of e-HRM in a Cloud Computing Environment: A Field Study
Ziebell, R.-C., Albors-Garrigos, J., Schoeneberg, K., & Marin, M. R. P. (2019) · International Journal of Cloud Applications and Computing · doi:10.4018/ijcac.2019040101 · Cited by 19 · see citing works
Obeidat, S. M. I. (2017) · Evidence-based HRM a Global Forum for Empirical Scholarship · doi:10.1108/ebhrm-11-2015-0046 · Cited by 25 · see citing works
Self-citationPoba‐Nzaou, P., Uwizeyemungu, S., & Clarke, C. (2018) · The International Journal of Human Resource Management · doi:10.1080/09585192.2018.1424019 · Cited by 25 · see citing works
HR Technology Systems: An Evidence-Based Approach to Construct Measurement
Florkowski, G. W. (2018) · Emerald Group Publishing Limited eBooks · doi:10.1108/s0742-730120180000036006 · Cited by 27 · see citing works
The contribution of e-recruitment practices to e-recruitment outcomes in Russian companies
Kucherov, D., & Tsybova, V. S. (2021) · Measuring Business Excellence · doi:10.1108/mbe-02-2021-0017 · Cited by 25 · see citing works
A dark side of e-HRM: mediating role of HR service delivery and HR socialization on HR effectiveness
Talukdar, A., & Ganguly, A. (2021) · International Journal of Manpower · doi:10.1108/ijm-01-2021-0038 · Cited by 27 · see citing works
Prikshat, V., Kumar, S., Patel, P., & Varma, A. (2024) · Personnel Review · doi:10.1108/pr-04-2023-0303 · Cited by 24 · see citing works
High-Performance Work System and Innovation Capabilities: The Mediating Role of Intellectual Capital
Javed, H. A., Khan, N. A., Michalk, S., Khan, N. U., & Kamran, M. (2023) · Administrative Sciences · doi:10.3390/admsci13010023 · Cited by 23 · see citing works
Theres, C., & Strohmeier, S. (2023) · Management Review Quarterly · doi:10.1007/s11301-023-00367-z · Cited by 28 · see citing works
Human Resources Information Systems: A Recent Literature Survey
Bilgiç, E. (2020) · Emerald Group Publishing Limited eBooks · doi:10.1108/978-1-80043-392-220201008 · Cited by 23 · see citing works
Exploring types, drivers and outcomes of social e-HRM
Martini, M., Cavenago, D., & Marafioti, E. (2020) · Employee Relations · doi:10.1108/er-10-2019-0404 · Cited by 21 · see citing works
Enterprise social network (ESN) systems and knowledge sharing: what makes it work for users?
Kalra, A., & Baral, R. (2019) · VINE Journal of Information and Knowledge Management Systems · doi:10.1108/vjikms-04-2019-0047 · Cited by 20 · see citing works
Enterprise social media impact on human resource practices
Offong, G. O., & Costello, J. (2017) · Evidence-based HRM a Global Forum for Empirical Scholarship · doi:10.1108/ebhrm-06-2017-0031 · Cited by 18 · see citing works
Contreras, F., Jáuregui, K., & Rank, S. (2024) · Journal of Engineering and Technology Management · doi:10.1016/j.jengtecman.2024.101829 · Cited by 17 · see citing works
Adoption of Artificial Intelligence in HR Practices: An Empirical Analysis
Panda, A., Pasumarti, S. S., & Hiremath, S. (2023) · Emerald Group Publishing Limited eBooks · doi:10.1108/978-1-80455-662-720230005 · Cited by 16 · see citing works
Alan, H. (2023) · Journal of Chinese Human Resource Management · doi:10.47297/wspchrmwsp2040-800502.20231401 · Cited by 16 · see citing works
Poba-Nzaou, P., Uwizeyemunugu, S., Gaha, K., & Laberge, M. (2020) · Business Process Management Journal · doi:10.1108/bpmj-06-2018-0150 · Cited by 6 · see citing works
Mateen, A. U., Nisar, Q., Jamshed, S., Rehman, S., & Ali, M. (2024) · Journal of the Knowledge Economy · doi:10.1007/s13132-024-02216-0 · Cited by 11 · see citing works
Al-Ajlouni, M. I., Nawafleh, S., Alsari, H., Almarshad, M. N., & Tbaishat, R. M. (2019) · Journal of Information & Knowledge Management · doi:10.1142/s0219649219500448 · Cited by 15 · see citing works
Hoang, T.-H., Trang, N. T. M., Bui, T. M., Binh, A. D. T., Quang, H. T., & Asif, M. S. (2025) · International Journal of Productivity and Performance Management · doi:10.1108/ijppm-12-2023-0689 · Cited by 14 · see citing works
HR technology goal realization: predictors and consequences
Florkowski, G. W. (2020) · Personnel Review · doi:10.1108/pr-10-2019-0557 · Cited by 14 · see citing works
Improving Personnel Management by Organizational Projects: Implications for Open Innovation
Bril, A., Kalinina, O., Valebnikova, O., Valebnikova, N., Camastral, M., Shustov, D. A., & Вячеславовна, О. Н. (2021) · Journal of Open Innovation Technology Market and Complexity · doi:10.3390/joitmc7020105 · Cited by 14 · see citing works
Islamic Work Ethics in Modern Organizations: The Mediating Role of Organizational Culture
Ibrahim, M., & Idris, S. (2023) · Indatu Journal of Management and Accounting · doi:10.60084/ijma.v1i2.93 · Cited by 13 · see citing works
Saeed, M. E., Maarouf, H., & Younis, R. A. A. (2025) · Future Business Journal · doi:10.1186/s43093-024-00415-4 · Cited by 13 · see citing works
Persson, M., & Wallo, A. (2024) · Gender Technology and Development · doi:10.1080/09718524.2024.2406039 · Cited by 13 · see citing works
The Scope of e-HRM and its Effectiveness
Siam, M. R. A., & Alhaderi, S. M. (2019) · Polish Journal of Management Studies · doi:10.17512/pjms.2019.19.2.30 · Cited by 9 · see citing works
Digital Intelligent Design of Avatar-Based Control With Application to Human Capital Management
Mkrttchian, V. S., & Chernyshenko, S. V. (2020) · International Journal of Human Capital and Information Technology Professionals · doi:10.4018/ijhcitp.2021010102 · Cited by 9 · see citing works
Artificial Intelligence (AI) for Talent Acquisition
Alam, M. S., Munira, K. S., Rahman, M. S., Uddin, M. A., & Akter, A. (2024) · International Journal of Human Capital and Information Technology Professionals · doi:10.4018/ijhcitp.303950 · Cited by 10 · see citing works
Practical aspects of HR management in digital economy
Pulyaeva, V. N., Харитонова, Е. Н., Харитонова, Н. А., & Shchepinin, V. (2019) · IOP Conference Series Materials Science and Engineering · doi:10.1088/1757-899x/497/1/012085 · Cited by 9 · see citing works
William, A., & Singh, K. (2023) · The Electronic Journal of Information Systems in Developing Countries · doi:10.1002/isd2.12267 · Cited by 8 · see citing works
HR Line Manager’s Reflections on HRM Effectiveness through HR Roles and Role Stressors
Yusliza, M. Y., Choo, P. W., Jayaraman, K., Rimi, N. N., & Muhammad, Z. (2019) · South East European Journal of Economics and Business · doi:10.2478/jeb-2019-0002 · Cited by 8 · see citing works
Increased Employee Productivity with The Application of e-HRM
Wijayadne, D. R. (2021) · Review of Management and Entrepreneurship · doi:10.37715/rme.v5i2.2320 · Cited by 8 · see citing works
Lazazzara, A., Torre, E. D., & Nacamulli, R. C. D. (2019) · Lecture notes in information systems and organisation · doi:10.1007/978-3-030-23665-6_11 · Cited by 8 · see citing works
Mkrttchian, V. S. (2020) · Advances in business strategy and competitive advantage book series · doi:10.4018/978-1-7998-2355-1.ch006 · Cited by 8 · see citing works
Aggarwal, V., & Stanley, D. S. (2024) · Psychological Studies · doi:10.1007/s12646-024-00811-4 · Cited by 7 · see citing works
Nyathi, M. (2022) · African Journal of Economic and Management Studies · doi:10.1108/ajems-04-2022-0168 · Cited by 7 · see citing works
The relationship between the performance of human resources and the success of the business project
López-Lemus, J. A., Carranza, M. T. D. L. G., Berlanga, M. L. R., & López-Lemus, J. G. (2023) · International journal of organizational analysis · doi:10.1108/ijoa-03-2023-3662 · Cited by 6 · see citing works
Automation and Public Service Values in Human Resource Management
Persson, M., & Wallo, A. (2022) · Progress in IS · doi:10.1007/978-3-030-92644-1_5 · Cited by 6 · see citing works
Examining the predictors of firm performance
Febrianti, R. A. M., & Jufri, N. S. N. (2022) · International Journal of Research in Business and Social Science (2147-4478) · doi:10.20525/ijrbs.v11i4.1788 · Cited by 6 · see citing works
Digitization of Human Resource Practices- An Emerging TrendPreprint
Rana, T. (2019) · SSRN Electronic Journal · doi:10.2139/ssrn.3323740 · Cited by 6 · see citing works
Adoption Factors of Artificial intelligence in Human Resource Management
Tuffaha, M. (2022) · doi:10.4995/thesis/10251/185909 · Cited by 7 · see citing works
Shankar, A. (2021) · The TQM Journal · doi:10.1108/tqm-03-2021-0094 · Cited by 5 · see citing works
The concept of HR 4.0: A literature review
Stuss, M. M. (2023) · Przedsiębiorczość Międzynarodowa · doi:10.15678/ier.2023.0903.07 · Cited by 5 · see citing works
Cross-Border Standardisation and Reorganisation in European Multinational CompaniesPreprint
Dörrenbächer, C., Geppert, M., Pastuh, D., & Tomenendal, M. (2018) · SSRN Electronic Journal · doi:10.2139/ssrn.3258337 · Cited by 4 · see citing works
Technology and Human Resource Management
Adisa, T. A., Ogbonnaya, C. N., & Courtney, R. (2024) · Springer eBooks · doi:10.1007/978-3-031-58912-6_2 · Cited by 6 · see citing works
Optimalisasi Aset Teknologi Dalam Implementasi E-Hrm Untuk Meningkatkan Produktivitas Karyawan
Widjaja, W., & Wijayadne, D. R. (2022) · Jurnal Ecodemica Jurnal Ekonomi Manajemen dan Bisnis · doi:10.31294/eco.v6i1.12125 · Cited by 4 · see citing works
Nyathi, M., & Kekwaletswe, R. M. (2022) · African Journal of Economic and Management Studies · doi:10.1108/ajems-06-2022-0244 · Cited by 4 · see citing works
Alzaabi, A. A. Y. A., & Ghani, A. B. B. H. A. (2021) · International journal of entrepreneurship · Cited by 4 · see citing works
Mozgovoy, V., & Mettler, T. (2019) · it - Information Technology · doi:10.1515/itit-2019-0018 · Cited by 6 · see citing works
Electronic human resource management (e-HRM) adoption; a systematic literature review
Priyashantha, G., & Chandradasa, A. H. I. (2023) · Sri Lanka Journal of Social Sciences · doi:10.4038/sljss.v46i1.8573 · Cited by 3 · see citing works
Evidence-based bibliometric analysis of the journey of E-HRM research across nations
Pradhan, R. K., & Roy, A. (2025) · Cogent Business & Management · doi:10.1080/23311975.2025.2495860 · Cited by 4 · see citing works
Fahrudi, A. N. L. I., Hutahayan, B., Sthapit, E., Nuralam, I. P., & Yuliaji, E. S. (2025) · Strategic Business Research · doi:10.1016/j.sbr.2025.100036 · Cited by 3 · see citing works
Khan, S. K., Sohail, A., & Ali, R. (2022) · Academic Journal of Social Sciences (AJSS ) · doi:10.54692/ajss.2022.06041842 · Cited by 3 · see citing works
How Does Digital HRM Transform Training to Learning in Organizations?
Nhung, T. T. (2023) · Journal of Economics Finance and Management Studies · doi:10.47191/jefms/v6-i8-66 · Cited by 3 · see citing works
Use of Qualitative Approach to Identifying e-HRM Practices in Cypriot’s Hotels
Papademetriou, C., Anastasiadou, S., & Belias, D. (2024) · Eurasian studies in business and economics · doi:10.1007/978-3-031-64140-4_3 · Cited by 3 · see citing works
Human Resources Management Effectiveness from a Multilevel Perspective
Majowska, M., & Austen, A. (2019) · International Journal of Contemporary Management · doi:10.4467/24498939ijcm.19.013.11756 · Cited by 3 · see citing works
Adoption and impact of electronic Human Resource Management: A systematic literature review
Idrissi, F. E. H. E., Benabdelhadi, A., & Kabaili, H. (2021) · Technium Social Sciences Journal · doi:10.47577/tssj.v21i1.3744 · Cited by 4 · see citing works
Rajni, R., Jaiswal, R., Rajvanshi, A., Shaikh, M., Tiwari, V., & Alaskar, K. M. (2024) · MIGRATION LETTERS · doi:10.59670/ml.v20is13.7493 · Cited by 2 · see citing works
THE USAGE OF E-HRM AND HRM EFFECTIVENESS: EMPIRICAL EVIDENCE FROM THE INDONESIAN BANKING SECTOR
Pangeran, & Ismayani, I. (2023) · International Journal of Educational Review Law And Social Sciences (IJERLAS) · doi:10.54443/ijerlas.v3i4.971 · Cited by 2 · see citing works
What prevents organisations from achieving e-HRM potential?
Cerić, A., & Parton, K. A. (2024) · AJIS. Australasian journal of information systems/AJIS. Australian journal of information systems/Australian journal of information systems · doi:10.3127/ajis.v28.3877 · Cited by 6 · see citing works
Agahi, H., & Gulthawatvichai, S. (2021) · Advances in educational technologies and instructional design book series · doi:10.4018/978-1-7998-8327-2.ch021 · Cited by 2 · see citing works
Yang, X., Yan, S., He, J., & Dong, J. (2022) · Sustainability · doi:10.3390/su142316112 · Cited by 2 · see citing works
Al-Shameri, A. S. A. S. (2023) · International Conference on Industrial Engineering and Operations Management (IEOM) · doi:10.46254/an12.20221013 · Cited by 2 · see citing works
HR Team Performance in the Realm of AI-HRM
Ousghir, S., Benhmama, A., & Sabiri, B. (2024) · Lecture notes in networks and systems · doi:10.1007/978-3-031-68650-4_20 · Cited by 1 · see citing works
Determinants of Continuous Usages of E-HRM: An Empirical Evidence from Bangladesh
Rana, M., Mollah, M. A., & Hossen, M. A. (2025) · Journal of Human Resource and Sustainability Studies · doi:10.4236/jhrss.2025.132012 · Cited by 1 · see citing works
Artificial Intelligence at HR Departments: The Dangers and Opportunities
Jaworek, M., & Stuss, M. M. (2025) · International Journal of Contemporary Management · doi:10.2478/ijcm-2025-0002 · Cited by 1 · see citing works
Narava dela in zaposlovanje v digitalni dobi
Novak, V. (2020) · doi:10.18690/978-961-286-326-5.2 · Cited by 1 · see citing works
Krizni manager, priložnost mladih v digitalni dobi
Šprajc, P., & Podbregar, I. (2020) · doi:10.18690/978-961-286-326-5.4 · Cited by 1 · see citing works
Podbregar, I. (2020) · doi:10.18690/978-961-286-326-5 · Cited by 1 · see citing works
Determinants of Employees' E-HRM Continuous Intention to Use
Ayyash, M. M., Herzallah, F. A. T., & Alkhateeb, M. A. (2022) · International Journal of E-Business Research · doi:10.4018/ijebr.309393 · Cited by 1 · see citing works
Qatamin, L., Juhdi, N., & Fontaine, R. A. (2023) · International Journal of Academic Research in Business and Social Sciences · doi:10.6007/ijarbss/v13-i4/16717 · Cited by 1 · see citing works
An empirical investigation of adopting artificial intelligence in HR practices: In Indian context
Panda, A., & Mahantshetti, S. S. (2023) · AIP conference proceedings · doi:10.1063/5.0150351 · Cited by 1 · see citing works
Use Case Modeling for Industrial Human Resource Management Practices
Podder, S. K. (2023) · Advances in systems analysis, software engineering, and high performance computing book series · doi:10.4018/978-1-6684-9809-5.ch011 · Cited by 1 · see citing works
- Authors
- Obeidat, S. M.
- Affiliations
- Qatar University (QA)
- Corresponding author
- Obeidat, Shatha M.
- ORCID
- Obeidat, Shatha M.
- Venue
- Personnel Review
- Publisher
- Emerald
- Published
- 2016-09-05
- Volume
- 45
- Issue
- 6
- Pages
- 1281-1301
- ISSN
- 0048-3486 (ISSN-L)
- OpenAlex
- W2511584701
- Semantic Scholar
- ef080536371484ac162a4069707be9f3e598bf1e
- Cited by
- 124
- References
- 56
- Citations by year
- 2026: 2 · 2025: 9 · 2024: 17 · 2023: 25 · 2022: 17 · 2021: 16 · 2020: 17 · 2019: 13 · 2018: 5 · 2017: 3
- FWCI
- 13.61
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Personnel Review (publishedVersion)
- Qatar University QSpace (Qatar University) (submittedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Employer Branding and e-HRM
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › AI and HR Technologies
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Human Resource and Talent Management
- Keywords
- e-HRM, human resource management effectiveness, Unified Theory of Acceptance and Use of Technology, intention to use, performance expectancy, effort expectancy, social influence, personnel policy, human resource management practices, telecommunication employees, Jordan
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
