The DOI matches its Crossref record; 36 of the 38 references it cites were found in a registry or an index.
The theory of planned behavior and Internet purchasing
Abstract
Several opinion polls have found that many consumers resist making purchases via the Internet because of their concerns about the privacy of the personal information they provide to Internet merchants. Using the theory of planned behavior as its basis, this study investigated the relationships among beliefs about Internet privacy and trustworthiness, along with beliefs about perceived behavioral control and the expectations of important others, and online purchasing behavior. Data were collected from 193 college students. Analysis of the data indicates that beliefs about trustworthiness positively affect attitudes toward buying online, which in turn positively affect purchasing behavior. Beliefs about self‐efficacy regarding purchasing positively affect perceived behavioral control, which in turn affects online purchasing behavior. In short, respondents who believed in the trustworthiness of the Internet and in their own abilities to buy online were more likely to make Internet purchases than were those without such beliefs.
Overview
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
In the citing paper
“It has been found that the Planned Behavioral Control (PBC) directly affects online shopping behavior (George, 2004) and has a strong relationship with actual Internet purchasing (Khalifa and Limayem, 2003).”
From An Analysis of Factors Affecting on Online Shopping Behavior of Consumers (2012) · cites this paper as George, 2004
In the citing paper
“Previous research has revealed attitude towards online shopping is a significant predictor of making online purchases (Yang et al., 2007) and purchasing behavior (George, 2004;Yang et al., 2007).”
From An Analysis of Factors Affecting on Online Shopping Behavior of Consumers (2012) · cites this paper as George, 2004
In the citing paper
“This path has also been empirically supported in other studies (e.g., Bajaj and Nidumolu 1998; George 2004; Kim et al. 2008; Pijpers et al. 2001) of IS/IT adoption.”
From Re-examining the Unified Theory of Acceptance and Use of Technology (UTAUT): Towards a Revised Theoretical Model (2019) · cites this paper as George 2004
Citations
Cites
The theory of planned behavior
Ajzen, I. (1991) · Organizational Behavior and Human Decision Processes · doi:10.1016/0749-5978(91)90020-t · Cited by 90,587
Self-efficacy: Toward a unifying theory of behavioral change
Bandura, A. (1977) · Psychological Review · doi:10.1037/0033-295x.84.2.191 · Cited by 43,925
(1980) · Medical Entomology and Zoology · Cited by 25,810
User Acceptance of Computer Technology: A Comparison of Two Theoretical Models
Davis, F. D., Bagozzi, R. P., & Warshaw, P. R. (1989) · Management Science · doi:10.1287/mnsc.35.8.982 · Cited by 25,709
From Intentions to Actions: A Theory of Planned Behavior
Ajzen, I. (1985) · Action Control · doi:10.1007/978-3-642-69746-3_2 · Cited by 19,057
(1991) · Cited by 15,554
Self-efficacy: Toward a unifying theory of behavioral change
Bandura, A. (1978) · Advances in Behaviour Research and Therapy · doi:10.1016/0146-6402(78)90002-4 · Cited by 10,586
Understanding information technology usage: a test of competing models
Taylor, S., & Todd, P. A. (1995) · Information Systems Research · doi:10.1287/isre.6.2.144 · Cited by 8,815
Mathieson, K. (1991) · Information Systems Research · doi:10.1287/isre.2.3.173 · Cited by 4,216
Kaplan, B., DeGross, J. I., Wood-Harper, A. T., Wastell, D. G., & Truex, D. P., III (2004) · IFIP International Federation for Information Processing/IFIP · doi:10.1007/b115738 · Cited by 3,139
Assessing IT Usage: The Role of Prior Experience
Taylor, S., & Todd, P. (1995) · MIS Quarterly · doi:10.2307/249633 · Cited by 2,891
Information Privacy: Measuring Individuals’ Concerns About Organizational Practices1
Smith, H. J., Milberg, S. J., & Burke, S. J. (1996) · MIS Quarterly · doi:10.2307/249477 · Cited by 2,266
Building consumer trust online
Hoffman, D. L., Novak, T. P., & Peralta, M. (1999) · Communications of the ACM · doi:10.1145/299157.299175 · Cited by 2,132
Is Anybody out There? Antecedents of Trust in Global Virtual Teams
Jarvenpaa, S. L., Knoll, K., & Leidner, D. E. (1998) · Journal of Management Information Systems · doi:10.1080/07421222.1998.11518185 · Cited by 1,906
Factors Influencing the Adoption of Internet Banking
National University of Singapore, Tan, M., Teo, T., & National University of Singapore (2000) · Journal of the Association for Information Systems · doi:10.17705/1jais.00005 · Cited by 1,716
Consumer Reactions to Electronic Shopping on the World Wide Web
Jarvenpaa, S. L., & Todd, P. (1996) · International Journal of Electronic Commerce · doi:10.1080/10864415.1996.11518283 · Cited by 1,635
Individual Trust in Online Firms: Scale Development and Initial Test
(2002) · Journal of Management Information Systems · doi:10.1080/07421222.2002.11045715 · Cited by 1,347 · cited 1×
“Battacherjee (2002) developed and validated a seven-item scale for measuring trust in online firms.”
MethodInitial trust formation in new organizational relationships
McKnight, D. H., Cummings, L. L., & Chervany, N. L. (1998) · The Academy of Management Review · doi:10.2307/259290 · Cited by 1,296
Consumer Perceptions of Privacy and Security Risks for Online Shopping
Miyazaki, A. D., & FERNANDEZ, A. (2001) · Journal of Consumer Affairs · doi:10.1111/j.1745-6606.2001.tb00101.x · Cited by 1,207
Suh, B., & Han, I. (2003) · International Journal of Electronic Commerce · doi:10.1080/10864415.2003.11044270 · Cited by 906
Acceptance of e-commerce services: the case of electronic brokerages
Bhattacherjee, A. (2000) · IEEE Transactions on Systems Man and Cybernetics - Part A Systems and Humans · doi:10.1109/3468.852435 · Cited by 831
What makes consumers buy from Internet? A longitudinal study of online shopping
Limayem, M., Khalifa, M., & Frini, A. (2000) · IEEE Transactions on Systems Man and Cybernetics - Part A Systems and Humans · doi:10.1109/3468.852436 · Cited by 746
A model of trust in online relationship banking
Mukherjee, A., & Nath, P. (2003) · International Journal of Bank Marketing · doi:10.1108/02652320310457767 · Cited by 696
Harrison, D. A., Mykytyn, P. P., & Riemenschneider, C. K. (1997) · Information Systems Research · doi:10.1287/isre.8.2.171 · Cited by 658
Culnan, M. J. (1993) · MIS Quarterly · doi:10.2307/249775 · Cited by 618
Browsers or Buyers in Cyberspace? An Investigation of Factors Influencing Electronic Exchange
Swaminathan, V., Lepkowska‐White, E., & Rao, B. P. (2006) · Journal of Computer-Mediated Communication · doi:10.1111/j.1083-6101.1999.tb00335.x · Cited by 513
The importance of trust in electronic commerce
Ratnasingham, P. (1998) · Internet Research · doi:10.1108/10662249810231050 · Cited by 385
Influences on the intent to make Internet purchases
George, J. F. (2002) · Internet Research · doi:10.1108/10662240210422521 · Cited by 357
Self-citationAn empirical investigation of online consumer purchasing behavior
Ahuja, M. K., Gupta, B., & Raman, P. (2003) · CACM · doi:10.1145/953460.953494 · Cited by 230
WHAT DRIVES ELECTRONIC COMMERCE? A THEORY OF PLANNED BEHAVIOR PERSPECTIVE.
Pavlou, P. A. (2002) · Academy of Management Proceedings · doi:10.5465/apbpp.2002.7517579 · Cited by 181
Khalifa, M., & Limayem, M. (2003) · Communications of the ACM · doi:10.1145/953460.953505 · Cited by 115
Jones, J. M., & Vijayasarathy, L. R. (1998) · Internet Research · doi:10.1108/10662249810231069 · Cited by 112
Pearce, J., Branyiczki, I., & Bakacsi, G. (1994) · Journal of Organizational Behavior · doi:10.1002/job.4030150307 · Cited by 99
WEB DESIGN IN E-COMMERCE: A THEORY AND EMPIRICAL ANALYSIS
Song, J., & Zahedi, F. M. (2001) · Journal of the Association for Information Systems · Cited by 94
Horrigan, J. B., & Rainie, L. (2002) · Issue Lab (Candid) · Cited by 88
Privacy in Cyberspace: Constructing a Model of Privacy for the Electronic Communications Environment
Byford, K. S. (2017) · Routledge eBooks · doi:10.4324/9781315246024-15 · Cited by 34
Research works printed but not linked: 2
- Better Business Bureau (2001), “Third‐party assurance boosts online purchasing”, available at: www.bbbonline.org/about/press/2001/101701.asp (accessed July 1, 2002).
- Jarvenpaa, S.L. and Todd, P.A. (1997a), “Is there a future for retailing on the Internet?”, in Peterson, R.A. (Ed.), Electronic Marketing and the Consumer, Sage, Thousand Oaks, CA, pp. 139‐54.
Cited by
Sorted by citations
Dwivedi, Y. K., Rana, N. P., Jeyaraj, A., Clement, M., & Williams, M. D. (2019) · Information Systems Frontiers · doi:10.1007/s10796-017-9774-y · Cited by 2,137
Privacy in the Digital Age: a Review of Information Privacy Research in Information Systems1
Bélanger, F., & Crossler, R. E. (2011) · MIS Quarterly · doi:10.2307/41409971 · Cited by 1,339
Understanding the Blockchain technology adoption in supply chains-Indian context
Kamble, S., Gunasekaran, A., & Arha, H. (2018) · International Journal of Production Research · doi:10.1080/00207543.2018.1518610 · Cited by 1,040
International Journal of Economics, Commerce and Management
Christopher, P. M. (2014) · ADVANCED SCIENCES INDEX · Cited by 858
Applying the Theory of Planned Behavior (TPB) in halal food purchasing
Alam, S. S., & Sayuti, N. M. (2011) · International Journal of Commerce and Management · doi:10.1108/10569211111111676 · Cited by 851
Metadata
- Authors
- George, J. F.
- Affiliations
- Florida State University (US)
- Corresponding author
- George, Joey F.
- ORCID
- George, Joey F.
- Venue
- Internet Research
- Publisher
- Emerald
- Published
- 2004-07-01
- Volume
- 14
- Issue
- 3
- Pages
- 198-212
- ISSN
- 1066-2243 (ISSN-L)
- OpenAlex
- W2135060430
- Cited by
- 694
- References
- 38
- Citations by year
- 2026: 22 · 2025: 29 · 2024: 35 · 2023: 46 · 2022: 57 · 2021: 64 · 2020: 38 · 2019: 48 · 2018: 34 · 2017: 44 · 2016: 33 · 2015: 32 · 2014: 42 · 2013: 41 · 2012: 31
- FWCI
- 16.28
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Internet Research (publishedVersion)
- Topics
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Social Sciences › Sociology and Political Science › Privacy, Security, and Data Protection
- Social Sciences › Business, Management and Accounting › Marketing › Consumer Behavior and Marketing Influence
- Keywords
- theory of planned behavior, online shopping, online privacy, trustworthiness, perceived behavioral control, self-efficacy, consumer behavior, university students
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review