Cited by 844Leadership and Management in OrganizationsWorkplace Spirituality and LeadershipJob Satisfaction and Organizational Behavior

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Defining and Measuring Servant Leadership Behaviour in Organizations

Sendjaya, Sen, Sarros, James C., Santora, Joseph C.·2008·Journal of Management Studies

DOI 10.1111/j.1467-6486.2007.00761.x

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Abstract

abstract This paper examines the development and initial validation of a multidimensional measure of servant leadership behaviour (Servant Leadership Behaviour Scale). Both qualitative and quantitative studies are reported to establish preliminary psychometric properties for the new 35‐item, six‐dimension measure. The resultant servant leadership model is characterized by its service orientation, holistic outlook, and moral‐spiritual emphasis, thereby extending current models of servant leadership and existing works on contemporary leadership approaches. Theoretical contributions, practical implications, and future research directions are discussed in the concluding section of the paper.

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“This measurement inconsistency enriches research on service leadership while limiting cross-study comparisons and weakening theoretical accumulation (Sendjaya et al. 2008).”
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Authors: Sendjaya, S., Sarros, J. C., & Santora, J. C.
Affiliations: Monash University (AU)
Thomas Edison State University (US)
Corresponding author: Sendjaya, Sen
ORCID: Sendjaya, Sen
Venue: Journal of Management Studies
Publisher: Wiley
Published: 2008-03
Volume: 45
Issue: 2
Pages: 402-424
ISSN: 0022-2380 (ISSN-L)
1467-6486
DOI: 10.1111/j.1467-6486.2007.00761.x
OpenAlex: W1527890691
Semantic Scholar: 84d311076c7e2f127aa0b0fefa965301790df877
Cited by: 844
References: 98
Citations by year: 2026: 60 · 2025: 62 · 2024: 56 · 2023: 77 · 2022: 57 · 2021: 63 · 2020: 62 · 2019: 49 · 2018: 49 · 2017: 54 · 2016: 36 · 2015: 44 · 2014: 46 · 2013: 39 · 2012: 35
FWCI: 50.69
Type: journal article
Language: en
Open access: closed
Licence: onlinelibrary.wiley.com/termsAndConditions#vor (vor, 10 d)
Locations: Journal of Management Studies (publishedVersion)
Topics: Social Sciences › Business, Management and Accounting › Strategy and Management › Leadership and Management in Organizations
Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Workplace Spirituality and Leadership
Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
Keywords: servant leadership, psychometric validation, service orientation, holistic leadership

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Defining and Measuring Servant Leadership Behaviour in Organizations

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