The DOI matches its Crossref record; 98 of the 98 references it cites were found in a registry or an index.
Defining and Measuring Servant Leadership Behaviour in Organizations
Abstract
abstract This paper examines the development and initial validation of a multidimensional measure of servant leadership behaviour (Servant Leadership Behaviour Scale). Both qualitative and quantitative studies are reported to establish preliminary psychometric properties for the new 35‐item, six‐dimension measure. The resultant servant leadership model is characterized by its service orientation, holistic outlook, and moral‐spiritual emphasis, thereby extending current models of servant leadership and existing works on contemporary leadership approaches. Theoretical contributions, practical implications, and future research directions are discussed in the concluding section of the paper.
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“2008 is significant in servant leadership research as it when the Sendjaya, Sarros, and Santora (2008) and the Liden, Wayne, Zhao, and Henderson (2008) measures were published, and we saw the first publications using the Ehrhart's (2004) measure”
From Servant Leadership: A systematic review and call for future research (2019) · cites this paper as Sendjaya, Sarros, and Santora (2008)
In the citing paper
“The intercorrelations between the dimensions ranged between .66 and .87, which is a matter of concern for the proposed multi-dimensional structure.”
From The Servant Leadership Survey: Development and Validation of a Multidimensional Measure (2011) · cites this paper as Sendjaya et al. (2008)
In the citing paper
“Regretfully, their study does not provide information on the solidity of the hypothesized six-dimensional structure. The authors only tested the one-dimensionality of each of the six core dimensions separately.”
From The Servant Leadership Survey: Development and Validation of a Multidimensional Measure (2011) · cites this paper as Sendjaya et al. (2008)
In the citing paper
“A few years ago, Sendjaya et al. (2008) introduced an instrument consisting of 35 items representing 22 characteristics divided over six scales.”
From The Servant Leadership Survey: Development and Validation of a Multidimensional Measure (2011) · cites this paper as Sendjaya et al. (2008)
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BackgroundLeader Purposefulness and Servant Leadership
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Metadata
- Authors
- Sendjaya, S., Sarros, J. C., & Santora, J. C.
- Affiliations
- Monash University (AU)
- Thomas Edison State University (US)
- Corresponding author
- Sendjaya, Sen
- ORCID
- Sendjaya, Sen
- Venue
- Journal of Management Studies
- Publisher
- Wiley
- Published
- 2008-03
- Volume
- 45
- Issue
- 2
- Pages
- 402-424
- ISSN
- 0022-2380 (ISSN-L)
- 1467-6486
- OpenAlex
- W1527890691
- Semantic Scholar
- 84d311076c7e2f127aa0b0fefa965301790df877
- Cited by
- 844
- References
- 98
- Citations by year
- 2026: 60 · 2025: 62 · 2024: 56 · 2023: 77 · 2022: 57 · 2021: 63 · 2020: 62 · 2019: 49 · 2018: 49 · 2017: 54 · 2016: 36 · 2015: 44 · 2014: 46 · 2013: 39 · 2012: 35
- FWCI
- 50.69
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Management Studies (publishedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Strategy and Management › Leadership and Management in Organizations
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Workplace Spirituality and Leadership
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Keywords
- servant leadership, psychometric validation, service orientation, holistic leadership
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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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