Cited by 844Leadership and Management in OrganizationsWorkplace Spirituality and LeadershipJob Satisfaction and Organizational Behavior

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Defining and Measuring Servant Leadership Behaviour in Organizations

Sendjaya, Sen, Sarros, James C., Santora, Joseph C.·2008·Journal of Management Studies

DOI 10.1111/j.1467-6486.2007.00761.x

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Abstract

abstract This paper examines the development and initial validation of a multidimensional measure of servant leadership behaviour (Servant Leadership Behaviour Scale). Both qualitative and quantitative studies are reported to establish preliminary psychometric properties for the new 35‐item, six‐dimension measure. The resultant servant leadership model is characterized by its service orientation, holistic outlook, and moral‐spiritual emphasis, thereby extending current models of servant leadership and existing works on contemporary leadership approaches. Theoretical contributions, practical implications, and future research directions are discussed in the concluding section of the paper.

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Background
RETRACTION NOTICE: Technology licensing strategies: the interaction of process and content characteristics
Lichtenthaler, U., & Ernst, H. (2009) · Strategic Organization · doi:10.1177/1476127009102672 · Cited by 29
“This combination of qualitative and quantitative research followed similar studies in leading journals (e.g. Ruderman et al., 2002; Sendjaya et al., 2008).”
Result
Retracted
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“To test for the existence of a common method bias, the common marker technique (Grant and Campbell, 2007; Lindell and Whitney, 2001; Sendjaya et al., 2008) was used.”
Method
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“…leadership research focuses on construct development (Barbuto Jr and Wheeler 2006; Dennis and Bocarnea 2005; Ehrhart 2004; Liden et al. 2008; Sendjaya et al. 2008; van Dierendonck and Nuijten 2011), recent research continues to grow in scope and is a demonstration of its practical utility…”
Background
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Self-citation
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“Except for targeted studies of fraud and social responsibility – studies too often devoid of rich characterizations of organizational context – the moral dimension has been given short shrift in the study of strategy and strategic organization (Sendjaya et al., 2008).”
Background
How do servant leaders ignite absorptive capacity? The role of epistemic motivation and organizational support
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“…growth and development of followers, concern for followers, ethical and moral behavior, forgiveness, courage, humility, understanding others, stewardship, shared decision-making, and team building (Liden et al., 2008; Page & Wong, 2000; Sendjaya et al., 2008; Van Dierendonck & Nuijten, 2011).”
Background
Servant leadership theory in practice: North America’s leading public libraries
Lo, P., Allard, B., Wang, N., & Chiu, D. K. W. (2018) · Journal of Librarianship and Information Science · doi:10.1177/0961000618792387 · Cited by 24
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“…researchers have noted the similarities between recently developed concepts of leadership based on positive aspects, known as value-based leadership theories (Sendjaya et al., 2008) or positive leadership theories (Alvesson & Einola, 2019), which focus more on ethics and moral issues (Burns, 2005).”
Serving for thriving: a moderated mediation analysis of the relationship between servant leadership and thriving at work
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Zarei, M., Supphellen, M., & Bagozzi, R. P. (2023) · Leadership & Organization Development Journal · doi:10.1108/lodj-02-2023-0072 · Cited by 28
How and when CEO servant leaders fuel firm innovation: the role of social capital and knowledge absorptive capacity
Gutiérrez-Broncano, S., Linuesa‐Langreo, J., Ruiz‐Palomino, P., & Silva, G. M. (2024) · International Entrepreneurship and Management Journal · doi:10.1007/s11365-024-00966-6 · Cited by 24
“…put great emphasis in service to others, namely towards followers, firm and society (Van Dierendonck, 2011), such that servant leaders may provide employees with a global vision of the environment (Sendjaya et al., 2008) that enables them to work towards innovative ideas (Kahn et al., 2020).”

Authors: Sendjaya, S., Sarros, J. C., & Santora, J. C.
Affiliations: Monash University (AU)
Thomas Edison State University (US)
Corresponding author: Sendjaya, Sen
ORCID: Sendjaya, Sen
Venue: Journal of Management Studies
Publisher: Wiley
Published: 2008-03
Volume: 45
Issue: 2
Pages: 402-424
ISSN: 0022-2380 (ISSN-L)
1467-6486
DOI: 10.1111/j.1467-6486.2007.00761.x
OpenAlex: W1527890691
Semantic Scholar: 84d311076c7e2f127aa0b0fefa965301790df877
Cited by: 844
References: 98
Citations by year: 2026: 60 · 2025: 62 · 2024: 56 · 2023: 77 · 2022: 57 · 2021: 63 · 2020: 62 · 2019: 49 · 2018: 49 · 2017: 54 · 2016: 36 · 2015: 44 · 2014: 46 · 2013: 39 · 2012: 35
FWCI: 50.69
Type: journal article
Language: en
Open access: closed
Licence: onlinelibrary.wiley.com/termsAndConditions#vor (vor, 10 d)
Locations: Journal of Management Studies (publishedVersion)
Topics: Social Sciences › Business, Management and Accounting › Strategy and Management › Leadership and Management in Organizations
Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Workplace Spirituality and Leadership
Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
Keywords: servant leadership, psychometric validation, service orientation, holistic leadership

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Defining and Measuring Servant Leadership Behaviour in Organizations

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