Social capital, trust, and firm performance: The value of corporate social responsibility during the financial crisis
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ABSTRACT During the 2008–2009 financial crisis, firms with high social capital, as measured by corporate social responsibility (CSR) intensity, had stock returns that were four to seven percentage points higher than firms with low social capital. High‐CSR firms also experienced higher profitability, growth, and sales per employee relative to low‐CSR firms, and they raised more debt. This evidence suggests that the trust between a firm and both its stakeholders and investors, built through investments in social capital, pays off when the overall level of trust in corporations and markets suffers a negative shock.
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Lins et al. (2017) show that firms with high social capital had 4%-7% higher stock returns than firms with low social capital during the 2008-2009 financial crisis.
“Lins, Servaes, and Tamayo (2017) show that firms with high social capital as measured by CSR intensity have 4%–7% higher stock returns than firms with low social capital during the 2008–2009 financial crisis.”
From Sustainable mutual fund performance and flow in the recent years through the COVID-19 pandemic (2022) · cites this paper as Lins, Servaes, and Tamayo (2017)
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- Authors
- LINS, K. V., SERVAES, H., & TAMAYO, A.
- Affiliations
- University of Utah (US)
- The University of Sydney (AU)
- Venue
- The Journal of Finance
- Publisher
- Wiley
- Published
- 2017-05-09
- Volume
- 72
- Issue
- 4
- Pages
- 1785-1824
- ISSN
- 0022-1082 (ISSN-L)
- 1540-6261
- OpenAlex
- W2785606188
- Cited by
- 3,794
- References
- 52
- Citations by year
- 2026: 584 · 2025: 660 · 2024: 628 · 2023: 503 · 2022: 480 · 2021: 351 · 2020: 283 · 2019: 146 · 2018: 110 · 2017: 36 · 2016: 6 · 2015: 3 · 2014: 1 · 2013: 2 · 2012: 1
- FWCI
- 312.91
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- The Journal of Finance (publishedVersion)
- London Business School Research Online (London Business School) (submittedVersion)
- London School of Economics and Political Science Research Online (London School of Economics and Political Science) (submittedVersion)
- London School of Economics and Political Science Theses Online (London School of Economics and Political Science) (submittedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- Funders
- Strong
- Topics
- Social Sciences › Business, Management and Accounting › Strategy and Management › Corporate Social Responsibility Reporting
- Social Sciences › Business, Management and Accounting › Strategy and Management › Corporate Identity and Reputation
- Social Sciences › Business, Management and Accounting › Accounting › Corporate Finance and Governance
- Keywords
- social capital, corporate social responsibility, trust, firm performance, 2008 financial crisis, stock returns, profitability, business growth, sales per employee, debt financing, stakeholder trust, investor confidence
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