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Workers of the Internet unite? Online freelancer organisation among remote gig economy workers in six Asian and African countries
Open accessAbstract
This article presents findings regarding collective organisation among online freelancers in middle‐income countries. Drawing on research in Southeast Asia and Sub‐Saharan Africa, we find that the specific nature of the online freelancing labour process gives rise to a distinctive form of organisation, in which social media groups play a central role in structuring communication and unions are absent. Previous research is limited to either conventional freelancers or ‘microworkers’ who do relatively low‐skilled tasks via online labour platforms. This study uses 107 interviews and a survey of 658 freelancers who obtain work via a variety of online platforms to highlight that Internet‐based communities play a vital role in their work experiences. Internet‐based communities enable workers to support each other and share information. This, in turn, increases their security and protection. However, these communities are fragmented by nationality, occupation and platform.
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“contributions on the gig economy have snowballed since the early contributions published in NTWE (Lehdonvirta 2018;Wood et al. 2018;Pichault and McKeown 2019).”
From Reflecting on 40 Years of New Technology, Work and Employment: Insights From the Current Editors on the Past and Prospects for the Future (2026) · cites this paper as Wood et al. 2018
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Metadata
- Authors
- Wood, A. J., Lehdonvirta, V., & Graham, M.
- Venue
- New Technology, Work and Employment
- Publisher
- Wiley
- Published
- 2018-07
- Volume
- 33
- Issue
- 2
- Pages
- 95-112
- ISSN
- 0268-1072 (ISSN-L)
- 1468-005X
- OpenAlex
- W2857304043
- Cited by
- 402
- References
- 0
- FWCI
- 88.85
- Type
- journal article
- Language
- en
- Open access
- bronze
- Funders
- International Development Research Centre (107384‐001)
- H2020 European Research Council (335716, 639652)
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