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Workers of the Internet unite? Online freelancer organisation among remote gig economy workers in six Asian and African countries

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Wood, Alex J., Lehdonvirta, Vili, Graham, Mark·2018·New Technology, Work and Employment

Abstract

This article presents findings regarding collective organisation among online freelancers in middle‐income countries. Drawing on research in Southeast Asia and Sub‐Saharan Africa, we find that the specific nature of the online freelancing labour process gives rise to a distinctive form of organisation, in which social media groups play a central role in structuring communication and unions are absent. Previous research is limited to either conventional freelancers or ‘microworkers’ who do relatively low‐skilled tasks via online labour platforms. This study uses 107 interviews and a survey of 658 freelancers who obtain work via a variety of online platforms to highlight that Internet‐based communities play a vital role in their work experiences. Internet‐based communities enable workers to support each other and share information. This, in turn, increases their security and protection. However, these communities are fragmented by nationality, occupation and platform.

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Cited by

Metadata

Authors
Wood, A. J., Lehdonvirta, V., & Graham, M.
Venue
New Technology, Work and Employment
Publisher
Wiley
Published
2018-07
Volume
33
Issue
2
Pages
95-112
ISSN
  • 0268-1072 (ISSN-L)
  • 1468-005X
OpenAlex
W2857304043
Cited by
402
References
0
FWCI
88.85
Type
journal article
Language
en
Open access
bronze
Funders
  • International Development Research Centre (107384‐001)
  • H2020 European Research Council (335716, 639652)

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