Cited by 56Artificial Intelligence in Healthcare and EducationElectronic Health Records SystemsHuman-Automation Interaction and Safety

Toward an Ecologically Valid Conceptual Framework for the Use of Artificial Intelligence in Clinical Settings: Need for Systems Thinking, Accountability, Decision-making, Trust, and Patient Safety Considerations in Safeguarding the Technology and Clinicians

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Choudhury, Avishek·2022·JMIR Human Factors

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Abstract

The health care management and the medical practitioner literature lack a descriptive conceptual framework for understanding the dynamic and complex interactions between clinicians and artificial intelligence (AI) systems. As most of the existing literature has been investigating AI’s performance and effectiveness from a statistical (analytical) standpoint, there is a lack of studies ensuring AI’s ecological validity. In this study, we derived a framework that focuses explicitly on the interaction between AI and clinicians. The proposed framework builds upon well-established human factors models such as the technology acceptance model and expectancy theory. The framework can be used to perform quantitative and qualitative analyses (mixed methods) to capture how clinician-AI interactions may vary based on human factors such as expectancy, workload, trust, cognitive variables related to absorptive capacity and bounded rationality, and concerns for patient safety. If leveraged, the proposed framework can help to identify factors influencing clinicians’ intention to use AI and, consequently, improve AI acceptance and address the lack of AI accountability while safeguarding the patients, clinicians, and AI technology. Overall, this paper discusses the concepts, propositions, and assumptions of the multidisciplinary decision-making literature, constituting a sociocognitive approach that extends the theories of distributed cognition and, thus, will account for the ecological validity of AI.

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Authors
Choudhury, A.
Affiliations
West Virginia University (US)
Corresponding author
Choudhury, Avishek
Venue
JMIR Human Factors
Published
2022-06-21
Volume
9
Issue
2
Pages
e35421
ISSN
2292-9495 (ISSN-L)
OpenAlex
W4283257876
Cited by
56
References
121
Citations by year
2026: 20 · 2025: 12 · 2024: 14 · 2023: 4 · 2022: 6
FWCI
2.71
Type
journal article
Language
en
Open access
Licence
cc-by
Locations
  • JMIR Human Factors (publishedVersion, cc-by)
  • PubMed Central (publishedVersion, cc-by)
  • PubMed (publishedVersion)
  • DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion)
Topics
  • Health Sciences › Medicine › Health Informatics › Artificial Intelligence in Healthcare and Education
  • Health Sciences › Health Professions › Health Information Management › Electronic Health Records Systems
  • Social Sciences › Psychology › Social Psychology › Human-Automation Interaction and Safety
Keywords
ecological validity, conceptual framework, technology acceptance model, expectancy theory, trust in AI, patient safety, accountability, decision-making, distributed cognition, bounded rationality, absorptive capacity, workload, AI adoption intention, human factors

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