Cited by 63Digital Accessibility for DisabilitiesUsability and User Interface DesignAssistive Technology in Communication and Mobility

Designing Tools for High-Quality Alt Text Authoring

Mack, Kelly, Cutrell, Edward, Lee, Bongshin, Morris, Meredith Ringel·2021·Proceedings of the 23rd International ACM SIGACCESS Conference on Computers and Accessibility

Abstract

Alternative (alt) text provides access to descriptions of digital images for people who use screen readers. While prior work studied screen reader users’ (SRUs’) preferences about alt text and automatic alt text (i.e., alt text generated by artificial intelligence), little work examined the alt text author’s experience composing or editing these descriptions. We built two types of prototype interfaces for two tasks: authoring alt text and providing feedback on automatic alt text. Through combined interview-usability testing sessions with alt text authors and interviews with SRUs, we tested the effectiveness of our prototypes in the context of Microsoft PowerPoint. Our results suggest that authoring interfaces that support authors in choosing what to include in their descriptions result in higher quality alt text. The feedback interfaces highlighted considerable differences in the perceptions of authors and SRUs regarding “high-quality” alt text. Finally, authors crafted significantly lower quality alt text when starting from the automatic alt text compared to starting from a blank box. We discuss the implications of these results on applications that support alt text.

Integrity signals

Registry

Crossref · 10.1145/3441852.3471207

Cites

19 of 19 references verified0 citation errors · 0 not checkable

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Research works printed but not linked: 2

  1. Diagram Center. 2019. Specific Guidelines: Art, Photos& Cartoons. http://diagramcenter.org/specific-guidelines-final-draft.html#20
  2. Chancey Fleet Cynthia L. Bennett Venkatesh Potluri and Meredith Ringel (panel moderator) Morris. 2020. CVPR 2020 VizWiz Grand Challenge Workshop – Panel Discussion with Blind Technology Experts. https://www.microsoft.com/en-us/research/video/cvpr-2020-vizwiz-grand-challenge-workshop-panel-discussion-with-blind-technology-experts/

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Authors
Mack, K., Cutrell, E., Lee, B., & Morris, M. R.
Affiliations
Microsoft (United States) (US)
Venue
Proceedings of the 23rd International ACM SIGACCESS Conference on Computers and Accessibility
Publisher
ACM
Published
2021-10-17
Pages
1-14
OpenAlex
W3193568238
Cited by
58
References
19
Citations by year
2026: 9 · 2025: 16 · 2024: 18 · 2023: 9 · 2022: 6
FWCI
10.81
Type
conference paper
Language
en
Open access
closed
Locations
International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS) (publishedVersion)
Topics
  • Social Sciences › Human Factors and Ergonomics › Digital Accessibility for Disabilities
  • Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
  • Health Sciences › Health Professions › Occupational Therapy › Assistive Technology in Communication and Mobility
Keywords
alt text, screen readers, accessibility, PowerPoint, author experience, image accessibility

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