Cited by 36Social Robot Interaction and HRISpeech and dialogue systemsAI in Service Interactions

Rapport Between Humans and Socially Interactive Agents

Gratch, Jonathan, Lucas, Gale·2021·The Handbook on Socially Interactive Agents

Abstract

chapter Rapport Between Humans and Socially Interactive Agents Share on Authors: Jonathan Gratch View Profile , Gale Lucas View Profile Authors Info & Claims The Handbook on Socially Interactive Agents: 20 years of Research on Embodied Conversational Agents, Intelligent Virtual Agents, and Social Robotics Volume 1: Methods, Behavior, CognitionSeptember 2021 Pages 433–462https://doi.org/10.1145/3477322.3477335Online:02 October 2021Publication History 0citation7DownloadsMetricsTotal Citations0Total Downloads7Last 12 Months7Last 6 weeks1 Get Citation AlertsNew Citation Alert added!This alert has been successfully added and will be sent to:You will be notified whenever a record that you have chosen has been cited.To manage your alert preferences, click on the button below.Manage my AlertsNew Citation Alert!Please log in to your account Save to BinderSave to BinderCreate a New BinderNameCancelCreateExport CitationPublisher SiteGet Access

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Crossref · 10.1145/3477322.3477335

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94 of 94 references verified0 citation errors · 0 not checkable

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  • People may trust LLMs more than is warranted because of LLMs' ability to produce humanlike natural language and to be trained to express emotion and empathy.

    “people may trust LLMs more than is warranted because of LLMs’ ability to produce humanlike natural language and to be trained to express emotion and empathy (this may especially be the case for individuals experiencing mental health concerns such as anxiety [63]) [64].”

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Authors
Gratch, J., & Lucas, G.
Venue
The Handbook on Socially Interactive Agents
Publisher
ACM
Published
2021-09-10
Pages
433-462
OpenAlex
W3203331931
Cited by
36
References
94
Citations by year
2026: 6 · 2025: 7 · 2024: 7 · 2023: 7 · 2022: 8 · 2021: 1
FWCI
33.83
Type
book chapter
Language
en
Open access
closed
Locations
ACM eBooks (publishedVersion)
Topics
  • Social Sciences › Psychology › Social Psychology › Social Robot Interaction and HRI
  • Physical Sciences › Computer Science › Artificial Intelligence › Speech and dialogue systems
  • Physical Sciences › Computer Science › Artificial Intelligence › AI in Service Interactions
Keywords
socially interactive agents, embodied conversational agents, intelligent virtual agents, social robotics, human-robot interaction, trust

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