Psychological and Health Outcomes of Perceived Information Overload
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The rapid growth and transmission of information in the digital age poses new challenges for individuals coping with the onslaught of communications from multiple sources. This research (a) conceptualizes and measures perceived information overload from cyber-based and place-based sources, (b) tests the reliability and validity of a newly developed Perceived Information Overload Scale, and (c) tests hypotheses concerning the psychological and health outcomes of information overload. A repeated-measures panel study design was used to test the proposed hypotheses. Confirmatory factor analyses provided support for the hypothesized two-factor model of perceived information overload, encompassing cyber-based and place-based sources of stimulation. Hierarchical regression analyses indicated that higher levels of perceived cyber-based overload significantly predicted self-reports of greater stress, poorer health, and less time devoted to contemplative activities, controlling for age, gender, ethnicity, and baseline measures of stress and health status. Participants’ sensation-seeking levels were found to significantly moderate the relationships between cyber-based, place-based, and composite perceived information overload and stress. Directions for further study are discussed.
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New communication norms and demands arising from hyperconnectivity can lead to communication overload and higher levels of stress.
“For example, new communication norms and demands arising from hyperconnectivity (e.g., the need to check or respond to social media posts constantly) can lead to communication overload and higher levels of stress.28–30”
From Social Media Use and Its Link to Physical Health Indicators (2022) · cites this paper as [30]
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Peng, W., Carcioppolo, N., Occa, A., Ali, K. I., Yang, Q., & Yang, F. (2019) · Health Communication · doi:10.1080/10410236.2019.1692489 · Cited by 31 · see citing works
Broadbent, S., & Lobet–Maris, C. (2014) · Springer eBooks · doi:10.1007/978-3-319-04093-6_15 · Cited by 30 · see citing works
Wang, Q., Luo, X., Tu, R., Xiao, T., & Hu, W. (2022) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph19031540 · Cited by 30 · see citing works
Lauri, L., Virkus, S., & Heidmets, M. (2020) · Journal of Documentation · doi:10.1108/jd-08-2020-0143 · Cited by 29 · see citing works
Nature Exposure is Associated With Reduced Smartphone Use
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Bishara, S. (2021) · European Journal of Special Needs Education · doi:10.1080/08856257.2021.1911521 · Cited by 23 · see citing works
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Self-citationSOCIAL MEDIA USAGE, OVERLOAD AND EXHAUSTION: A PERFORMANCE PERSPECTIVE
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- Authors
- Misra, S., & Stokols, D.
- Affiliations
- University of California, Irvine (US)
- Venue
- Environment and Behavior
- Publisher
- SAGE Publications
- Published
- 2011-04-17
- Volume
- 44
- Issue
- 6
- Pages
- 737-759
- ISSN
- 0013-9165 (ISSN-L)
- 1552-390X
- OpenAlex
- W2026165926
- Cited by
- 350
- References
- 42
- Citations by year
- 2026: 31 · 2025: 31 · 2024: 28 · 2023: 46 · 2022: 29 · 2021: 45 · 2020: 51 · 2019: 19 · 2018: 20 · 2017: 14 · 2016: 7 · 2015: 12 · 2014: 8 · 2013: 6 · 2012: 3
- FWCI
- 12.93
- Type
- journal article
- Language
- en
- Open access
- green
- escholarship.org
- Locations
- Environment and Behavior (publishedVersion)
- eScholarship (California Digital Library) (submittedVersion, cc-by)
- Topics
- Social Sciences › Decision Sciences › Information Systems and Management › Personal Information Management and User Behavior
- Social Sciences › Psychology › Social Psychology › Technostress in Professional Settings
- Social Sciences › Sociology and Political Science › Impact of Technology on Adolescents
- Keywords
- psychological stress, health outcomes, sensation seeking, digital information environment, scale development
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