The DOI matches its Crossref record; 4 of the 4 references it cites were found in a registry or an index.
Autonomous work groups and the challenge of inter-group coordination
Abstract
In work systems based on autonomous work groups, the effort of different autonomous groups needs to be coordinated to produce desirable system-wide effects. The existing literature on organizational structures for inter-group coordination is limited. In this article, the authors explore two different structures for inter-group coordination, which are alternatives to traditional hierarchical control. These structures are rotating group spokespersons and shared leadership. The main conclusion of this article is that inter-group coordination becomes a major challenge when groups enjoy high levels of autonomy. Our argument builds on a case study of a manufacturing company, analysed through the lens of modern socio-technical theory. The difficulties associated with inter-group coordination have implications for debates on organizational performance and may help explain why autonomous work groups are not widely used in industry.
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“However, a central challenge of agile teams is to find the right degree of formalization and coordination within project teams (Strode et al. 2012) and between self-managed teams (Ingvaldsen and Rolfsen 2012).”
From How affordances of chatbots cross the chasm between social and traditional enterprise systems (2020) · cites this paper as Ingvaldsen and Rolfsen 2012
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Cited by
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How affordances of chatbots cross the chasm between social and traditional enterprise systems
Stoeckli, E., Dremel, C., Uebernickel, F., & Brenner, W. (2020) · Electronic Markets · doi:10.1007/s12525-019-00359-6 · Cited by 55
Metadata
- Authors
- Ingvaldsen, J. A., & Rolfsen, M.
- Affiliations
- Norwegian University of Science and Technology (NO)
- ORCID
- Ingvaldsen, Jonas A
- Venue
- Human Relations
- Publisher
- SAGE Publications
- Published
- 2012-06-01
- Volume
- 65
- Issue
- 7
- Pages
- 861-881
- ISSN
- 0018-7267 (ISSN-L)
- 1741-282X
- OpenAlex
- W2130090302
- Cited by
- 66
- References
- 4
- Citations by year
- 2026: 2 · 2025: 6 · 2024: 4 · 2023: 7 · 2021: 6 · 2020: 5 · 2019: 4 · 2018: 2 · 2017: 7 · 2016: 5 · 2015: 7 · 2014: 4 · 2013: 6
- FWCI
- 8.21
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Human Relations (publishedVersion)
- Topics
- Social Sciences › Psychology › Social Psychology › Team Dynamics and Performance
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Management Theory and Practice
- Social Sciences › Business, Management and Accounting › Business and International Management › Global and Cross-Cultural Management
- Keywords
- self-managing teams, shared leadership, organizational structure, hierarchical control, socio-technical systems, manufacturing companies, group autonomy, organizational performance
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