The Principles of Sociotechnical Design
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Organizations perform better when their design jointly optimizes the social systems and the technical system.
“Our research was guided by sociotechnical systems theory (STS : Cherns, 1976;Emery & Trist, 1978), which proposes that organizations perform better when their design jointly optimizes the social systems (i.e., the humans within and around the organization) and the technical system (i.e., technologies and mechanics supporting work processes) (Cherns, 1976;Emery & Trist, 1978).”
From Algorithms as work designers: How algorithmic management influences the design of jobs (2022) · cites this paper as Cherns, 1976
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- Authors
- Cherns, A.
- Affiliations
- Loughborough University (GB)
- Corresponding author
- Cherns, Albert
- Venue
- Human Relations
- Publisher
- SAGE Publications
- Published
- 1976-08
- Volume
- 29
- Issue
- 8
- Pages
- 783-792
- ISSN
- 0018-7267 (ISSN-L)
- 1741-282X
- OpenAlex
- W2132447236
- Cited by
- 1,063
- References
- 8
- Citations by year
- 2026: 105 · 2025: 57 · 2024: 34 · 2023: 40 · 2022: 50 · 2021: 54 · 2020: 42 · 2019: 39 · 2018: 39 · 2017: 44 · 2016: 35 · 2015: 32 · 2014: 34 · 2013: 57 · 2012: 34
- FWCI
- 14.59
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Human Relations (publishedVersion)
- Topics
- Social Sciences › Sociology and Political Science › Information Systems Theories and Implementation
- Physical Sciences › Engineering › Biomedical Engineering › Ergonomics and Human Factors
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Management Theory and Practice
- Keywords
- socio-technical design, job design, organizational design, human factors
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