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The Effect of Relational Constructs on Customer Referrals and Number of Services Purchased from a Multiservice Provider: Does Age of Relationship Matter?
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Metadata
- Authors
- Verhoef, P. C., Franses, P. H., & Hoekstra, J. C.
- Venue
- Journal of the Academy of Marketing Science
- Published
- 2002-07-01
- Volume
- 30
- Issue
- 3
- Pages
- 202-216
- ISSN
- 0092-0703 (ISSN-L)
- OpenAlex
- W2123087429
- Cited by
- 719
- References
- 17
- FWCI
- 21.14
- Type
- journal article
- Language
- en
- Open access
- bronze
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Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
