Social Support, Reciprocity, and Anonymity in Responses to Sexual Abuse Disclosures on Social Media
Open accessAbstract
Seeking and providing support is challenging. When people disclose sensitive information, audience responses can substantially impact the discloser's wellbeing. We use mixed methods to understand responses to online sexual abuse-related disclosures on Reddit. We characterize disclosure responses, then investigate relationships between post content, comment content, and anonymity. We illustrate what types of support sought and provided in posts and comments co-occur. We find that posts seeking support receive more comments, and comments from “throwaway” (i.e., anonymous) accounts are more likely on posts also from throwaway accounts. Anonymous commenting enables commenters to share intimate content such as reciprocal disclosures and supportive messages, and commenter anonymity is not associated with aggressive or unsupportive comments. We argue that anonymity is an essential factor in designing social technologies that facilitate support seeking and provision in socially stigmatized contexts, and provide implications for social media site design. CAUTION: This article includes content about sexual abuse.
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Andalibi et al found that emotional and informational support can co-occur with other forms of support.
“Andalibi et al [66] found that these two kinds of support can co-occur with other forms of support, such as posts seeking ES often seeking esteem and network support, and Attai et al [68] noted that Twitter is effective in seeking and providing health-related informational needs, contextually related with our problem of interest.”
From Psychosocial Effects of the COVID-19 Pandemic: Large-scale Quasi-Experimental Study on Social Media (2020) · cites this paper as [66]
Emotional and informational support have been found to be most prevalent and effective in several studies of online support and social media.
“These two forms of support have been found to be most prevalent and effective in several studies of online support and social media [38,62,66,67].”
From Psychosocial Effects of the COVID-19 Pandemic: Large-scale Quasi-Experimental Study on Social Media (2020) · cites this paper as [66]
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- Nazanin Andalibi and Andrea Forte. 2016. Social computing researchers, vulnerability, and peer support. In Proceed- ings of Position Paper at the CHI 2016 Ethical Encounters in HCI: Research in Sensitive and Complex Settings Workshop. Retrieved from https://docs.wixstatic.com/ugd/63b293_58d50f16dde0497fa4793fde6e9540e8.pdf.
- Brant R. Burleson, Erina L. MacGeorge, M. L. Knapp, and J. A. Daly. 2002. Supportive communication. Handbook of Interpersonal Communication 3 (2002), 374-424.
- Adam N. Joinson and Carina B. Paine. 2007. Self-disclosure, privacy and the Internet. In The Oxford Handbook of Internet Psychology. Oxford University Press
Cited by
Sorted by citations
For You, or For"You"?: Everyday LGBTQ+ Encounters with TikTok
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Psychosocial Effects of the COVID-19 Pandemic: Large-scale Quasi-Experimental Study on Social Media
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Self-citationConstructing Authenticity on TikTok: Social Norms and Social Support on the "Fun" Platform
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Self-citationReclaiming Stigmatized Narratives
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Remember the Human: A Systematic Review of Ethical Considerations in Reddit Research
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“I See Me Here”: Mental Health Content, Community, and Algorithmic Curation on TikTok
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The Language of LGBTQ+ Minority Stress Experiences on Social Media
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Let's Talk about Sext: How Adolescents Seek Support and Advice about Their Online Sexual Experiences
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Online disinhibition: conceptualization, measurement, and implications for online deviant behavior
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Self-citationResponding to Sensitive Disclosures on Social Media
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Moderation as Empowerment: Creating and Managing Women-Only Digital Safe Spaces
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LGBTQ Persons' Pregnancy Loss Disclosures to Known Ties on Social Media
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Prevalence and Impacts of Image-Based Sexual Abuse Victimization: A Multinational Study
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Scholarship on well-being and social media: A sociotechnical perspective
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Trauma-Informed Design: A Collaborative Approach to Building Safer Online Spaces
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Gong, C., Saha, K., & Chancellor, S. (2021) · Proceedings of the ACM on Human-Computer Interaction · doi:10.1145/3476039 · Cited by 28 · see citing works
Cui, Y., Yamashita, N., Liu, M., & Lee, Y. (2022) · CHI Conference on Human Factors in Computing Systems · doi:10.1145/3491102.3517624 · Cited by 27 · see citing works
Nusair, K., Karatepe, O. M., Okumuş, F., Alfarhan, U. F., & Shi, F. (2023) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2023.102701 · Cited by 27 · see citing works
Veteran Critical Theory as a Lens to Understand Veterans' Needs and Support on Social Media
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Self-citationMaeng, W., & Lee, J. (2021) · Asian CHI Symposium · doi:10.1145/3429360.3468203 · Cited by 28 · see citing works
Supporters First: Understanding Online Social Support on Mental Health from a Supporter Perspective
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‘ShishuShurokkha’: A Transformative Justice Approach for Combating Child Sexual Abuse in Bangladesh
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Using the Lenses of Emotion and Support to Understand Unemployment Discourse on Reddit
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Separate Online Networks During Life Transitions
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Can a Conversational Agent Lower Sexual Violence Victims' Burden of Self-Disclosure?
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Saha, K., Jain, Y., Liu, C., Kaliappan, S., & Karkar, R. (2025) · ACM Transactions on Computing for Healthcare · doi:10.1145/3709366 · Cited by 18 · see citing works
Morris, M. E. (2020) · Dialogues in Clinical Neuroscience · doi:10.31887/dcns.2020.22.2/mmorris · Cited by 21 · see citing works
Kaur, A., Smith, C. E., & Terveen, L. (2021) · ACM Conference on Computer Supported Cooperative Work (CSCW) · doi:10.1145/3462204.3481774 · Cited by 18 · see citing works
Conceptualizing Algorithmic Stigmatization
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Self-citationTheorizing Self Visibility on Social Media: A Visibility Objects Lens
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Self-citationSmith, C. E., Miller, H. J., & Levonian, Z. (2023) · Proceedings of the ACM on Human-Computer Interaction · doi:10.1145/3610035 · Cited by 17 · see citing works
Prinster, G. H., Smith, C. E., Tan, C., & Keegan, B. C. (2023) · Proc. ACM Hum. Comput. Interact. · doi:10.1145/3637310 · Cited by 23 · see citing works
Online Disclosure of Sexual Victimization and Social Reactions: What Do We Know?
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Rahmat, W., Tiawati, R. L., Kemal, E., Tatalia, R. G., Azri, H., & Wulandari, Y. (2023) · Journal of Communication Inquiry · doi:10.1177/01968599231174848 · Cited by 17 · see citing works
Shabahang, R., Shim, H.-J., Aruguete, M. S., & Zsila, Á. (2023) · BMC Psychology · doi:10.1186/s40359-023-01420-y · Cited by 18 · see citing works
Networks of care in digital domestic labour economies
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Williams, K. D. A., Wijaya, C., Stamatis, C. A., Abbott, G., & Lattie, E. G. (2022) · JMIR Formative Research · doi:10.2196/38716 · Cited by 16 · see citing works
Pyle, C., Ellison, N. B., & Andalibi, N. (2023) · Proc. ACM Hum. Comput. Interact. · doi:10.1145/3610087 · Cited by 19 · see citing works
Self-citationMarcos, V., Seijo, D., Montes, Á., & Fernández, R. A. (2023) · Children · doi:10.3390/children11010023 · Cited by 14 · see citing works
Investigating Self-injury Support Solicitations and Responses on a Mobile Peer Support Application
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Liu, P. L., Huang, V., Zhan, M., & Zhao, X.-S. (2022) · Social Indicators Research · doi:10.1007/s11205-022-03023-3 · Cited by 10 · see citing works
The Narrative Tapestry Design Process: Weaving Online Social Support from Stories of Stigma
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Social Media Reveals Psychosocial Effects of the COVID-19 PandemicPreprint
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Self-citationLearning to Navigate Health Taboos through Online Safe Spaces
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Cherubini, M., Reut, L., Tyler, J., & Ortlieb, M. (2020) · Behaviour and Information Technology · doi:10.1080/0144929x.2020.1772879 · Cited by 12 · see citing works
Algorithmic anxiety: AI, work, and the evolving psychological contract in digital discourse
Shekhar, A., & Saurombe, M. (2026) · Frontiers in Psychology · doi:10.3389/fpsyg.2026.1745164 · Cited by 15 · see citing works
Internet-Based Information Behavior After Pregnancy Loss: Interview Study
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Self-citationChi, Y., Thaker, K. M., He, D., Hui, V. C. C., Donovan, H. S., Brusilovsky, P. L., & Lee, Y. J. (2022) · JMIR Cancer · doi:10.2196/39643 · Cited by 11 · see citing works
Karizat, N., & Andalibi, N. (2023) · Proceedings of the ACM on Human-Computer Interaction · doi:10.1145/3579494 · Cited by 10 · see citing works
Self-citationGorissen, M., van den Berg, C. J. W., Ruiter, S., & Bijleveld, C. C. J. H. (2023) · Computers in Human Behavior · doi:10.1016/j.chb.2023.107724 · Cited by 10 · see citing works
Kim, H., Hwang, Y., Lee, J., Kwon, Y., Park, Y., & Lee, J. (2022) · CHI Conference on Human Factors in Computing Systems · doi:10.1145/3491102.3517484 · Cited by 9 · see citing works
Pyle, C., Zhang, Z., Haimson, O. L., & Andalibi, N. (2024) · Proceedings of the ACM on Human-Computer Interaction · doi:10.1145/3637342 · Cited by 9 · see citing works
Self-citationExploring how People with Spinal Cord Injuries Seek Support on Social Media
Motahar, T., Nurollahian, S., Kim, Y., Kogan, M., & Wiese, J. (2024) · International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS) · doi:10.1145/3663548.3675628 · Cited by 9 · see citing works
Social Media for Activists: Reimagining Safety, Content Presentation, and Workflows
Luther, A., Heuer, H., Geise, S., Haunss, S., & Breiter, A. (2025) · CHI Conference on Human Factors in Computing Systems · doi:10.1145/3706598.3713351 · Cited by 11 · see citing works
Williams, A. W., Williams, A. H., PettyJohn, M. E., Cash, S. J., & Schwab‐Reese, L. M. (2023) · Child Abuse & Neglect · doi:10.1016/j.chiabu.2023.106401 · Cited by 9 · see citing works
Exploring How International Graduate Students in the US Seek Support
Motahar, T., Jasim, M., Ahmed, S. I., & Mahyar, N. (2020) · CHI Conference Extended Abstracts on Human Factors in Computing Systems (CHI EA) · doi:10.1145/3334480.3383094 · Cited by 9 · see citing works
Impact of Disclosure Videos and Self-Understanding Imagined Interactions on Emotions and Homophobia
Waggoner, E. B. (2020) · Journal of Homosexuality · doi:10.1080/00918369.2020.1815427 · Cited by 9 · see citing works
Yeshua‐Katz, D., & Khvorostianov, N. (2021) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph182111325 · Cited by 8 · see citing works
From depression to suicidal discourse on Reddit
Iavarone, B., & Monreale, A. (2021) · IEEE International Conference on Big Data (BigData) · doi:10.1109/bigdata52589.2021.9671801 · Cited by 8 · see citing works
Nova, F. F., Pfafman, R., Kardys, K., Kerrigan, C., Guha, S., & Pater, J. A. (2022) · Proceedings of the ACM on Human-Computer Interaction · doi:10.1145/3555605 · Cited by 7 · see citing works
Zeng, W., Luo, Y., & Chen, H. (2023) · Youth & Society · doi:10.1177/0044118x231176849 · Cited by 9 · see citing works
The Hidden Burden: Encountering and Managing (Unintended) Stigma in Children with Serious Illnesses
Su, Z., Kamath, S. P., Tirakitsoontorn, P., & Chen, Y. (2024) · Proceedings of the ACM on Human-Computer Interaction · doi:10.1145/3641021 · Cited by 7 · see citing works
Wu, Q., Romero, T., & Semaan, B. (2024) · CHI Conference on Human Factors in Computing Systems · doi:10.1145/3613904.3642688 · Cited by 8 · see citing works
Cook, S., & Semaan, B. (2024) · Proceedings of the ACM on Human-Computer Interaction · doi:10.1145/3677089 · Cited by 7 · see citing works
Kaliappan, S., Liu, C., Jain, Y., Karkar, R., & Saha, K. (2025) · JMIR Aging · doi:10.2196/68890 · Cited by 7 · see citing works
Corradini, E. (2023) · Inf. · doi:10.3390/info14080436 · Cited by 7 · see citing works
"Giving a little 'ayyy, I feel ya' to someone's personal post"
Lottridge, D. M., Andalibi, N., Kim, J. O., & Kaye, J. (2019) · Proceedings of the ACM on Human-Computer Interaction · doi:10.1145/3359179 · Cited by 7 · see citing works
Self-citationUnderstanding How Marginalized Hijra in Bangladesh Navigate Complex Social Media Ecosystem
Nova, F. F., DeVito, M. A., Saha, P., Rashid, K. S., Turzo, S. R., Afrin, S., & Guha, S. (2020) · ACM Conference on Computer Supported Cooperative Work (CSCW) · doi:10.1145/3406865.3418317 · Cited by 7 · see citing works
Park, H., Forlizzi, J., & Lee, J. (2022) · Designing Interactive Systems Conference · doi:10.1145/3532106.3533509 · Cited by 7 · see citing works
- Authors
- Andalibi, N., Haimson, O. L., Choudhury, M. D., & Forte, A.
- Affiliations
- Drexel University (US)
- University of California, Irvine (US)
- Georgia Institute of Technology (US)
- Venue
- ACM Transactions on Computer-Human Interaction
- Published
- 2018-10
- Volume
- 25
- Issue
- 5
- Pages
- 1-35
- ISSN
- 1073-0516 (ISSN-L)
- 1557-7325
- OpenAlex
- W2894631352
- Cited by
- 200
- References
- 108
- Citations by year
- 2026: 25 · 2025: 32 · 2024: 29 · 2023: 29 · 2022: 25 · 2021: 30 · 2020: 22 · 2019: 6 · 2018: 2
- FWCI
- 34.14
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- ACM Transactions on Computer-Human Interaction (publishedVersion)
- Funders
- National Science Foundation (1253302)
- Topics
- Social Sciences › Sociology and Political Science › Privacy, Security, and Data Protection
- Social Sciences › Gender Studies › Sexual Assault and Victimization Studies
- Social Sciences › Psychology › Social Psychology › Mental Health via Writing
- Keywords
- sexual abuse, disclosure, social support, reciprocity, anonymity, Reddit, social media comments
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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
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