Collective Intelligence and Group Performance
Abstract
We review recent research on collective intelligence, which we define as the ability of a group to perform a wide variety of tasks. We focus on two influences on a group’s collective intelligence: (a) group composition (e.g., the members’ skills, diversity, and intelligence) and (b) group interaction (e.g., structures, processes, and norms). We also call for more research to investigate how social interventions and technological tools can be used to enhance collective intelligence.
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A growing body of research documents a complex but persistent and critical relationship between social networks' structure and collectives' ability to collaborate, coordinate and solve problems that ultimately shape cultural repertoires.
“A growing body of research documents a complex but persistent and critical relationship between social networks' structure and collectives' ability to collaborate, coordinate and solve problems [123][124][125] that ultimately shape cultural repertoires 74,126 .”
From Machine culture (2023) · cites this paper as [125]
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- Authors
- Woolley, A. W., Aggarwal, I., & Malone, T. W.
- Affiliations
- Carnegie Mellon University (US)
- Escola Brasileira de Administração Pública e de Empresas (BR)
- Massachusetts Institute of Technology (US)
- Corresponding author
- Woolley, Anita Williams
- Venue
- Current Directions in Psychological Science
- Publisher
- SAGE Publications
- Published
- 2015-12
- Volume
- 24
- Issue
- 6
- Pages
- 420-424
- ISSN
- 0963-7214 (ISSN-L)
- 1467-8721
- OpenAlex
- W2194225532
- Semantic Scholar
- 6ff64a539dd4d116a7819ac080c815b9ab224e5b
- Cited by
- 382
- References
- 28
- Citations by year
- 2026: 22 · 2025: 34 · 2024: 73 · 2023: 43 · 2022: 46 · 2021: 47 · 2020: 39 · 2019: 33 · 2018: 25 · 2017: 11 · 2016: 9
- FWCI
- 24.61
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Current Directions in Psychological Science (publishedVersion)
- Funders
- National Science Foundation
- Cisco Systems
- Carnegie Mellon University
- Topics
- Social Sciences › Psychology › Social Psychology › Team Dynamics and Performance
- Social Sciences › Sociology and Political Science › Social and Intergroup Psychology
- Social Sciences › Psychology › Experimental and Cognitive Psychology › Cognitive Abilities and Testing
- Keywords
- collective intelligence, group performance, group composition, group diversity, group interaction, group norms, group structure, social intervention, technological tools, task performance
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