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Collective Intelligence and Group Performance
Abstract
We review recent research on collective intelligence, which we define as the ability of a group to perform a wide variety of tasks. We focus on two influences on a group’s collective intelligence: (a) group composition (e.g., the members’ skills, diversity, and intelligence) and (b) group interaction (e.g., structures, processes, and norms). We also call for more research to investigate how social interventions and technological tools can be used to enhance collective intelligence.
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“A growing body of research documents a complex but persistent and critical relationship between social networks' structure and collectives' ability to collaborate, coordinate and solve problems [123][124][125] that ultimately shape cultural repertoires 74,126 .”
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Metadata
- Authors
- Woolley, A. W., Aggarwal, I., & Malone, T. W.
- Affiliations
- Carnegie Mellon University (US)
- Escola Brasileira de Administração Pública e de Empresas (BR)
- Massachusetts Institute of Technology (US)
- Corresponding author
- Woolley, Anita Williams
- Venue
- Current Directions in Psychological Science
- Publisher
- SAGE Publications
- Published
- 2015-12
- Volume
- 24
- Issue
- 6
- Pages
- 420-424
- ISSN
- 0963-7214 (ISSN-L)
- 1467-8721
- OpenAlex
- W2194225532
- Semantic Scholar
- 6ff64a539dd4d116a7819ac080c815b9ab224e5b
- Cited by
- 382
- References
- 28
- Citations by year
- 2026: 22 · 2025: 34 · 2024: 73 · 2023: 43 · 2022: 46 · 2021: 47 · 2020: 39 · 2019: 33 · 2018: 25 · 2017: 11 · 2016: 9
- FWCI
- 24.61
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Current Directions in Psychological Science (publishedVersion)
- Funders
- National Science Foundation
- Cisco Systems
- Carnegie Mellon University
- Topics
- Social Sciences › Psychology › Social Psychology › Team Dynamics and Performance
- Social Sciences › Sociology and Political Science › Social and Intergroup Psychology
- Social Sciences › Psychology › Experimental and Cognitive Psychology › Cognitive Abilities and Testing
- Keywords
- collective intelligence, group performance, group composition, group diversity, group interaction, group norms, group structure, social intervention, technological tools, task performance
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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