The DOI matches its Crossref record; 6 of the 6 references it cites were found in a registry or an index.
Drivers of Employee Engagement: The Role of Leadership Style
Abstract
The primary objective of this research article is to study the drivers of employee engagement especially the influence of leadership style. The article has used a multi-cross-sectional descriptive design. The empirical study is based on the data collected from 340 front-line employees from five organizations across the service sector in the Delhi—National Capital Region (NCR). The results from this study reveal significant relationships between leadership styles and employee engagement. A moderating influence of age and education was also found in the relationship between leadership styles and employee engagement. The study highlights the importance and the significant role of employee engagement and the role leadership styles play in developing a culture of engagement. Appropriate leadership styles and human resource (HR) practices that drive engagement need to be fostered in organizations to drive performance. The instruments used for the study are Multi-factor Leadership Questionnaire (MLQ-5X Short Rater Form) for leadership style and E3 (Development Dimensions International [DDI]) to capture employee engagement.
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“The leadership and management style of supervisors also has a critical role with regards to employee engagement (Othman et al., 2017;Popli & Rizvi, 2016).”
From Servant Leadership and Employee Engagement: A Qualitative Study (2022) · cites this paper as Popli & Rizvi, 2016
Citations
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Cited by
Sorted by citations
Servant Leadership and Employee Engagement: A Qualitative Study
Canavesi, A., & Minelli, E. (2022) · Employee Responsibilities and Rights Journal · doi:10.1007/s10672-021-09389-9 · Cited by 95
“…every time we need support or advice”; • “My leader is (…) always available for a hint/ quick help and ready to listen to each one of us”; The leadership and management style of supervisors also has a critical role with regards to employee engagement (Othman et al., 2017; Popli & Rizvi, 2016).”
Background
Metadata
- Authors
- Popli, S., & Rizvi, I. A.
- Affiliations
- International Management Institute (IN)
- Corresponding author
- Popli, Sapna
- ORCID
- Popli, Sapna
- Venue
- Global Business Review
- Publisher
- SAGE Publications
- Published
- 2016-07-21
- Volume
- 17
- Issue
- 4
- Pages
- 965-979
- ISSN
- 0972-1509 (ISSN-L)
- 0973-0664
- OpenAlex
- W2423661242
- Cited by
- 167
- References
- 6
- Citations by year
- 2026: 6 · 2025: 17 · 2024: 22 · 2023: 21 · 2022: 17 · 2021: 30 · 2020: 15 · 2019: 24 · 2018: 10 · 2017: 4 · 2016: 1
- FWCI
- 25.27
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Global Business Review (publishedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Employee Performance and Management
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Employee Performance and Leadership
- Keywords
- employee engagement, leadership styles, frontline workers, service sector, human resource management practices, organizational performance
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