Cited by 2,268Organizational Change and LeadershipHealth Policy Implementation ScienceOrganizational Management and Change

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A theory of organizational readiness for change

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Weiner, Bryan J·2009·Implementation Science

DOI 10.1186/1748-5908-4-67PMC PMC2770024

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Abstract

BACKGROUND: Change management experts have emphasized the importance of establishing organizational readiness for change and recommended various strategies for creating it. Although the advice seems reasonable, the scientific basis for it is limited. Unlike individual readiness for change, organizational readiness for change has not been subject to extensive theoretical development or empirical study. In this article, I conceptually define organizational readiness for change and develop a theory of its determinants and outcomes. I focus on the organizational level of analysis because many promising approaches to improving healthcare delivery entail collective behavior change in the form of systems redesign--that is, multiple, simultaneous changes in staffing, work flow, decision making, communication, and reward systems. DISCUSSION: Organizational readiness for change is a multi-level, multi-faceted construct. As an organization-level construct, readiness for change refers to organizational members' shared resolve to implement a change (change commitment) and shared belief in their collective capability to do so (change efficacy). Organizational readiness for change varies as a function of how much organizational members value the change and how favorably they appraise three key determinants of implementation capability: task demands, resource availability, and situational factors. When organizational readiness for change is high, organizational members are more likely to initiate change, exert greater effort, exhibit greater persistence, and display more cooperative behavior. The result is more effective implementation. SUMMARY: The theory described in this article treats organizational readiness as a shared psychological state in which organizational members feel committed to implementing an organizational change and confident in their collective abilities to do so. This way of thinking about organizational readiness is best suited for examining organizational changes where collective behavior change is necessary in order to effectively implement the change and, in some instances, for the change to produce anticipated benefits. Testing the theory would require further measurement development and careful sampling decisions. The theory offers a means of reconciling the structural and psychological views of organizational readiness found in the literature. Further, the theory suggests the possibility that the strategies that change management experts recommend are equifinal. That is, there is no 'one best way' to increase organizational readiness for change.

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Figure 1 Determinants and Outcomes of Organizational Readiness for Change. Included in separate document, per instructions to authors concerning figures.CC BY · PubMed Central

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Self-citation

Authors: Weiner, B. J.
Affiliations: University of North Carolina at Chapel Hill (US)
Corresponding author: Weiner, Bryan J
ORCID: Weiner, Bryan J
Venue: Implementation Science
Publisher: Springer Science and Business Media LLC
Published: 2009-10-19
Volume: 4
Issue: 1
Pages: 67-67
ISSN: 1748-5908 (ISSN-L)
DOI: 10.1186/1748-5908-4-67
PMC: PMC2770024
OpenAlex: W2170135023
Cited by: 2,268
References: 75
Citations by year: 2026: 264 · 2025: 182 · 2024: 224 · 2023: 190 · 2022: 229 · 2021: 233 · 2020: 187 · 2019: 153 · 2018: 141 · 2017: 108 · 2016: 84 · 2015: 85 · 2014: 76 · 2013: 52 · 2012: 28
FWCI: 33.09
Type: journal article
Language: en
Open access: gold
doi.org
Licence: cc-by
www.springer.com/tdm (unspecified)
Locations: Implementation Science (publishedVersion, cc-by)
PubMed Central (publishedVersion, cc-by)
PubMed (publishedVersion)
DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion)
Funders: National Cancer Institute (R01CA124402)
Topics: Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Organizational Change and Leadership
Health Sciences › Health Professions › General Health Professions › Health Policy Implementation Science
Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Organizational Management and Change
Keywords: organizational preparedness, change management, commitment to change, change efficacy, health care delivery improvement, task demands, resource availability, situational factors, implementation capability, organizational change theory

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A theory of organizational readiness for change

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