Outcomes identified and prioritised by consumers of Partners in Recovery: a consumer-led study
Open accessAbstract
BACKGROUND: Recovery oriented service provisions means focusing on outcomes that are important to consumers themselves rather than to clinicians or services. Partners in Recovery (PIR) is an Australia-wide initiative designed to provide service coordination and brokerage for individuals with severe and persistent mental illness. One PIR service engaged a consumer-led research team to evaluate the service from the perspective of consumers. This consumer-led study was established to explore PIR consumers' perceptions of outcomes they achieved through their involvement with PIR. METHODS: Data were collected through semi-structured interviews exploring participants' views about and experiences with PIR. Data analysis occurred simultaneously with data collection using constant comparative analysis. RESULTS: Twenty consumers participated. They reported experiencing valued outcomes in six domains: feeling supported; feeling more hopeful and positive about the future; improved mental clarity, focus and order in life; getting out of the house and engaging in positive activity; having a better social life; and improved physical health. CONCLUSIONS: Exploring outcomes achieved by PIR consumers, from their own perspective provides a nuanced understanding of the contribution these programs can have in supporting individuals' recovery. Findings from this study highlight the kinds of outcomes consumers achieve when engaged with service coordination and brokerage services. Findings also suggest that outcome measures used in these types of services should focus on recovery outcomes as well as met and unmet needs.
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Opportunities to engage in personally and socially meaningful activities have consistently been identified by people living with severe mental illness as an important element of personal recovery.
“Furthermore, opportunities to engage in personally and socially meaningful activities have consistently been identified by people living with severe mental illness as an important element of personal recovery, a process that differs individually but broadly involves creating a life of well-being and meaning with or without the continuing presence of illness (23–26).”
From Contributions of a time use perspective in community mental health practice: a scoping review (2024) · cites this paper as [26]
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“…activities have consistently been identi fi ed by people living with severe mental illness as an important element of personal recovery, a process that differs individually but broadly involves creating a life of well-being and meaning with or without the continuing presence of illness (23 – 26).”
Background
- Authors
- Waks, S., Scanlan, J. N., Berry, B., Schweizer, R., Hancock, N., & Honey, A.
- Affiliations
- The University of Sydney (AU)
- Corresponding author
- Scanlan, Justin Newton
- Venue
- BMC Psychiatry
- Published
- 2017-10-06
- Volume
- 17
- Issue
- 1
- Pages
- 338-338
- ISSN
- 1471-244X (ISSN-L)
- PMC
- PMC6389213
- OpenAlex
- W2764015110
- Cited by
- 20
- References
- 34
- Citations by year
- 2026: 3 · 2025: 1 · 2024: 3 · 2023: 1 · 2022: 1 · 2021: 6 · 2019: 3 · 2018: 1 · 2015: 1
- FWCI
- 1.77
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Licence
- cc-by
- Locations
- BMC Psychiatry (publishedVersion, cc-by)
- Europe PMC (PubMed Central) (publishedVersion, other-oa)
- PubMed Central (publishedVersion, cc-by)
- PubMed (publishedVersion)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
- Minerva Access (University of Melbourne) (submittedVersion, cc-by)
- Funders
- Sydney North Shore and Beaches PIR
- Topics
- Health Sciences › Health Professions › General Health Professions › Mental Health and Patient Involvement
- Social Sciences › Psychology › Clinical Psychology › Psychiatric care and mental health services
- Health Sciences › Health Professions › General Health Professions › Homelessness and Social Issues
- Keywords
- recovery-oriented services, severe and persistent mental illness, service coordination, service brokerage, customer perspective, recovery outcomes, consumer involvement, outcome measures, social functioning, physical health, hope and optimism, social support
- MeSH terms
- Adult, Australia, Mental Disorders, Chronic Disease, Continuity of Patient Care, Female, Humans, Male, Mental Health Services, Outcome Assessment, Health Care
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