Cited by 152Telemedicine and Telehealth ImplementationChronic Obstructive Pulmonary Disease (COPD) ResearchMobile Health and mHealth Applications

Adherence and factors affecting satisfaction in long-term telerehabilitation for patients with chronic obstructive pulmonary disease: A mixed methods study

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Hoaas, Hanne, Andreassen, Hege Kristin, Lien, Linda Aarøen, Hjalmarsen, Audhild, Zanaboni, Paolo·2016·BMC Medical Informatics and Decision Making

Abstract

BACKGROUND: Telemedicine may increase accessibility to pulmonary rehabilitation in chronic obstructive pulmonary disease (COPD), thus enhancing long-term exercise maintenance. We aimed to explore COPD patients' adherence and experiences in long-term telerehabilitation to understand factors affecting satisfaction and potential for service improvements. METHODS: A two-year pilot study with 10 patients with COPD was conducted. The intervention included treadmill exercise training at home and a webpage for telemonitoring and self-management combined with weekly videoconferencing sessions with a physiotherapist. We conducted four separate series of data collection. Adherence was measured in terms of frequency of registrations on the webpage. Factors affecting satisfaction and adherence, together with potential for service improvements, were explored through two semi-structured focus groups and an individual open-ended questionnaire. Qualitative data were analysed by systematic text condensation. User friendliness was measured by the means of a usability questionnaire. RESULTS: On average, participants registered 3.0 symptom reports/week in a web-based diary and 1.7 training sessions/week. Adherence rate decreased during the second year. Four major themes regarding factors affecting satisfaction, adherence and potential improvements of the intervention emerged: (i) experienced health benefits; (ii) increased self-efficacy and independence; and (iii) emotional safety due to regular meetings and access to special competence; (iv) maintenance of motivation. Participants were generally highly satisfied with the technical components of the telerehabilitation intervention. CONCLUSIONS: Long-term adherence to telerehabilitation in COPD was maintained for a two-year period. Satisfaction was supported by experienced health benefits, self-efficacy, and emotional safety. Maintenance of motivation was a challenge and might have affected long-term adherence. Four key factors of potential improvements in long-term telerehabilitation were identified: (i) adherence to different components of the telerehabilitation intervention is dependent on the level of focus provided by the health personnel involved; (ii) the potential for regularity that lies within the technology should be exploited to avoid relapses after vacation; (iii) motivation might be increased by tailoring individual consultations to support experiences of good health and meet individual goals and motivational strategies; (iv) interactive functionalities or gaming tools might provide peer-support, peer-modelling and enhance motivation.

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  • Previous research has found that telerehabilitation may result in lower patient adherence or confidence, which may decrease the treatment's effectiveness.

    “In addition, previous research has found that telerehabilitation may result in lower patient adherence or confidence, which may decrease the treatment’s effectiveness [24].”

    From Behavior Modification Techniques on Patients with Chronic Pain in the Context of COVID-19 Telerehabilitation: An Umbrella Review (2022) · cites this paper as [24]

    The Discussion > Adherence reports that participants averaged 1.7 training sessions per week, below the recommended three, and says this was probably too low to maintain their health benefits and physical performance. That supports a possible adherence-related reduction in effectiveness, but the paper does not establish that telerehabilitation lowers adherence relative to conventional rehabilitation; it reports increased self-efficacy rather than lower confidence. No page number is available in our copy. (LLM, conf=0.86)

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Research works printed but not linked: 3

  1. [33]Borg G, Borg E. A new generation of scaling methods: Level-anchored ratio scaling. Psychologia. 2001;28:15–45.
  2. [35]Flick U An introduction to qualitative reserach 2009 4 London SAGE Publications Ltd
  3. [49]Bandura A. Self-efficacy. In: Ramachaudran VS, editor. Encyclopedia of human behavior. 4. New York: Academic Press; 1994. p. 71–81.

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Authors
Hoaas, H., Andreassen, H. K., Lien, L. A., Hjalmarsen, A., & Zanaboni, P.
Affiliations
University Hospital of North Norway (NO)
Corresponding author
Hoaas, Hanne
Venue
BMC Medical Informatics and Decision Making
Published
2016-02-25
Volume
16
Issue
1
Pages
26-26
ISSN
1472-6947 (ISSN-L)
OpenAlex
W2285434670
Cited by
152
References
53
Citations by year
2026: 5 · 2025: 13 · 2024: 13 · 2023: 24 · 2022: 29 · 2021: 18 · 2020: 11 · 2019: 8 · 2018: 12 · 2017: 12 · 2016: 6
FWCI
12.56
Type
journal article
Language
en
Open access
Licence
cc-by
Locations
  • BMC Medical Informatics and Decision Making (publishedVersion, cc-by)
  • Europe PMC (PubMed Central) (publishedVersion, cc-by)
  • PubMed Central (publishedVersion, cc-by)
  • PubMed (publishedVersion)
  • NORA - Norwegian Open Research Archives (submittedVersion, other-oa)
Funders
Helse Nord RHF (HST1014-11)
Topics
  • Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Telemedicine and Telehealth Implementation
  • Health Sciences › Medicine › Pulmonary and Respiratory Medicine › Chronic Obstructive Pulmonary Disease (COPD) Research
  • Health Sciences › Health Professions › General Health Professions › Mobile Health and mHealth Applications
Keywords
chronic obstructive pulmonary disease, telerehabilitation, pulmonary rehabilitation, exercise adherence, patient satisfaction, remote patient monitoring, self-management, self-efficacy, motivation, emotional safety, videoconferencing, usability, service improvement
MeSH terms
Telerehabilitation, Female, Humans, Male, Middle Aged, Outcome and Process Assessment, Health Care, Patient Compliance, Pilot Projects, Self Care, Patient Satisfaction, Pulmonary Disease, Chronic Obstructive

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