Cited by 845Health Policy Implementation ScienceHealthcare Quality and ManagementHealth Sciences Research and Education

When complexity science meets implementation science: a theoretical and empirical analysis of systems change.

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Braithwaite, Jeffrey, Churruca, Kate, Long, Janet C., Ellis, Louise A., Herkes, Jessica·2018·BMC Medicine

Abstract

BACKGROUND: Implementation science has a core aim - to get evidence into practice. Early in the evidence-based medicine movement, this task was construed in linear terms, wherein the knowledge pipeline moved from evidence created in the laboratory through to clinical trials and, finally, via new tests, drugs, equipment, or procedures, into clinical practice. We now know that this straight-line thinking was naïve at best, and little more than an idealization, with multiple fractures appearing in the pipeline. DISCUSSION: The knowledge pipeline derives from a mechanistic and linear approach to science, which, while delivering huge advances in medicine over the last two centuries, is limited in its application to complex social systems such as healthcare. Instead, complexity science, a theoretical approach to understanding interconnections among agents and how they give rise to emergent, dynamic, systems-level behaviors, represents an increasingly useful conceptual framework for change. Herein, we discuss what implementation science can learn from complexity science, and tease out some of the properties of healthcare systems that enable or constrain the goals we have for better, more effective, more evidence-based care. Two Australian examples, one largely top-down, predicated on applying new standards across the country, and the other largely bottom-up, adopting medical emergency teams in over 200 hospitals, provide empirical support for a complexity-informed approach to implementation. The key lessons are that change can be stimulated in many ways, but a triggering mechanism is needed, such as legislation or widespread stakeholder agreement; that feedback loops are crucial to continue change momentum; that extended sweeps of time are involved, typically much longer than believed at the outset; and that taking a systems-informed, complexity approach, having regard for existing networks and socio-technical characteristics, is beneficial. CONCLUSION: Construing healthcare as a complex adaptive system implies that getting evidence into routine practice through a step-by-step model is not feasible. Complexity science forces us to consider the dynamic properties of systems and the varying characteristics that are deeply enmeshed in social practices, whilst indicating that multiple forces, variables, and influences must be factored into any change process, and that unpredictability and uncertainty are normal properties of multi-part, intricate systems.

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  1. [21]Bar-Yam Y UNESCO Complexity rising: from human beings to human civilization, a complexity profile Encyclopedia of Life Support Systems 2002 Oxford UNESCO Publishers
  2. [56]Braithwaite J Mannion R Matsuyama Y Shekelle P Whittaker S Al-Adawi S Health Care Systems: Future Predictions for Global Care (in press) 2018 Boca Raton Taylor & Francis

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Authors
Braithwaite, J., Churruca, K., Long, J. C., Ellis, L. A., & Herkes, J.
Affiliations
Macquarie University (AU)
Corresponding author
Braithwaite, Jeffrey
Venue
BMC Medicine
Published
2018-04-30
Volume
16
Issue
1
Pages
63-63
ISSN
1741-7015 (ISSN-L)
OpenAlex
W2806503569
Cited by
845
References
66
Citations by year
2026: 105 · 2025: 98 · 2024: 143 · 2023: 103 · 2022: 98 · 2021: 119 · 2020: 99 · 2019: 65 · 2018: 10 · 2016: 3 · 2014: 1
FWCI
111.86
Type
journal article
Language
en
Open access
Locations
  • BMC Medicine (publishedVersion, cc-by)
  • Europe PMC (PubMed Central) (publishedVersion, cc-by)
  • PubMed Central (publishedVersion, cc-by)
  • PubMed (publishedVersion)
  • DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
Funders
National Health and Medical Research Council (9100002)
Topics
  • Health Sciences › Health Professions › General Health Professions › Health Policy Implementation Science
  • Health Sciences › Health Professions › Health Information Management › Healthcare Quality and Management
  • Health Sciences › Health Professions › General Health Professions › Health Sciences Research and Education
Keywords
complexity science, implementation science, systemic change, complex adaptive systems, health care system, medical emergency team, feedback loops, sociotechnical networks, uncertainty in healthcare
MeSH terms
Humans, Evidence-Based Medicine

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