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Cited by 421

The DOI matches its Crossref record; 9 of the 9 references it cites were found in a registry or an index.

Reconfiguring Boundary Relations: Robotic Innovations in Pharmacy Work

Open access
Barrett, Michael, Oborn, Eivor, Orlikowski, Wanda J., Yates, JoAnne·2012·Organization Science
DOI 10.1287/orsc.1100.0639
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Abstract

Robotics is a rapidly expanding area of digital innovation with important implications for organizational practice in multioccupational settings. This paper explores the influence of robotic innovations on the boundary dynamics of three different occupational groups—pharmacists, technicians, and assistants—working in a hospital pharmacy. We extend Pickering's tuning approach [Pickering, A. 1995. The Mangle of Practice: Time, Agency, and Science. University of Chicago Press, Chicago] to examine the temporally emergent process that entangled the mechanical elements and digital inscriptions of a dispensing robot with the everyday practices of hospital pharmacy work. We found that engagement with the robot's hybrid and dynamic materiality over time reconfigured boundary relations among the three occupational groups, with important and contradictory consequences for the pharmacy workers' skills, jurisdictions, status, and visibility.

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Metadata

Authors
Barrett, M., Oborn, E., Orlikowski, W. J., & Yates, J.
Venue
Organization Science
Publisher
Institute for Operations Research and the Management Sciences (INFORMS)
Published
2012-10
Volume
23
Issue
5
Pages
1448-1466
ISSN
  • 1047-7039 (ISSN-L)
  • 1526-5455
DOI
10.1287/orsc.1100.0639
OpenAlex
W2170523010
Cited by
421
References
9
FWCI
35.36
Type
journal article
Language
en
Open access
green

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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.