Choice Goal Attainment and Decision and Consumption Satisfaction

Heitmann, Mark, Lehmann, Donald R., Herrmann, Andreas·2007·Journal of Marketing Research

Cited by (370)

Items 101–200 of 370

  1. Customer Satisfaction, Loyalty and Repurchase: Some Evidence from Apparel Consumers
    Tamilla Curtis, Russell Abratt, Paul A. Dion, Dawna L. Rhoades · 2011 · Scholarly Commons (Embry–Riddle Aeronautical University)
  2. The role of satisfaction and loyalty for insurers
    Matthias Ruefenacht · 2018 · International Journal of Bank Marketing
  3. Let criticism take precedence: Effect of side order on consumer attitudes toward a two-sided online review
    Yihan Wang, Ke Zhong, Qihua Liu · 2021 · Journal of Business Research
  4. Feeling right about doing right, even if it was difficult? Emotional and behavioral consequences of conflict during ethical consumer decision‐making
    Daniela Becker · 2020 · Journal of Consumer Behaviour
  5. Loyalty and Its Antecedents: Are the Relationships Static?
    James M. Curran, Sajeev Varki, Deborah E. Rosen · 2010 · Journal of Relationship Marketing
  6. How perceived cognitive needs fulfillment affect consumer attitudes toward the customized product: The moderating role of consumer knowledge
    Eun‐Jung Lee · 2016 · Computers in Human Behavior
  7. Price promotions and products with low consumer ratings
    Hsiao-Ching Kuo, Chinintorn Nakhata · 2016 · Journal of Consumer Marketing
  8. A method for exploring consumer satisfaction factors using online reviews: A study on anti-cold drugs
    Xiangqi Zhao, Zhe Huang · 2024 · Journal of Retailing and Consumer Services
  9. Shaping E-commerce Experiences: Unraveling the Impact of Service Quality on Youth Customer Behavior in a Developing Nation
    Muhammad Umair Wattoo, Jianguo Du, Fakhar Shahzad, Shakila Kousar · 2025 · SAGE Open
  10. THE INVESTIGATION AND ANALYSIS IMPACT OF BRAND DIMENSIONS ON SERVICES QUALITY AND CUSTOMERS SATISFACTION IN NEW ENTERPRISES OF IRAN
    Mohammad Taleghani, Mahmood Samadi Largani, Seyyed Javad Mousavian · 2011
  11. Consumer Purchase Intention toward Crowdfunding Products/Services: A Cost–Benefit Perspective
    Yixiao Li, Zhanda Zhang, Ruiqin Wang, Yuangao Chen · 2019 · Sustainability
  12. A(n) (a)symmetric perspective towards task-technology-performance fit in mobile app industry
    Valaei Naser, Seyed Rajab Nikhashemi, Grégory Bressolles, Hwang Ha Jin · 2019 · Journal of Enterprise Information Management
  13. The Role of Trusting Beliefs in Voice Assistants during Voice Shopping
    Alex Mari, René Algesheimer · 2021 · Hawaii International Conference on System Sciences (HICSS)
  14. Is Consumer Overchoice a Reason for Decision Paralysis?
    Adriana Manolică, Andreea-Sînziana Guță, Teodora Roman, Lorin DRĂGAN · 2021 · Sustainability
  15. Choice Overload in Tourism: Moderating Roles of Hypothetical and Social Distance
    Sangwon Park, Anita Eves · 2023 · Journal of Travel Research
  16. How to Succeed with Cloud Services?
    Manuel Trenz, Jan Huntgeburth, Daniel J Veit · 2017 · Business & Information Systems Engineering
  17. Assessing hotel decision-making of disabled guests: satisfaction correlation study between online comments’ credibility and perceived risk
    Yan Zhang, Qiongjing Yang · 2019 · Electronic Commerce Research
  18. Best seller!? Unintended negative consequences of popularity signs on consumer choice behavior
    Arezou Ghiassaleh, Bruno Kocher, Sandor Czellar · 2020 · International Journal of Research in Marketing
  19. So happy for your loss: Consumer schadenfreude increases choice satisfaction
    Dmytro Moisieiev, Radu Dimitriu, Shailendra Pratap Jain · 2020 · Psychology and Marketing
  20. Mavenism and e-maven propensity: antecedents, mediators and transferability
    William K. Darley, Jeen‐Su Lim · 2018 · Journal of Research in Interactive Marketing
  21. IMPULSE BUYING AND POST-PURCHASE REGRET: A STUDY OF SHOPPING BEHAVIOUR FOR THE PURCHASE OF GROCERY PRODUCTS
    Abhishek Kumar, Sumana Chaudhuri, Aparna Bhardwaj, Pallavi Mishra · 2020 · INTERNATIONAL JOURNAL OF MANAGEMENT
  22. Many a little makes a mickle: Why do consumers negatively react to sequential price disclosure?
    Dirk Totzek, Gabriel Jurgensen · 2020 · Psychology and Marketing
  23. Exercising the ‘Right to Repair’: A Customer’s Perspective
    Marikyan, Davit, Papagiannidis, Savvas · 2024 · Journal of Business Ethics
  24. The Loyalty Continuum: Differentiating Between Stages of Loyalty Development
    James M. Curran, Brian C. Healy · 2014 · The Journal of Marketing Theory and Practice
  25. When perfectionism leads to imperfect consumer choices: The role of dichotomous thinking
    Xin He · 2015 · Journal of Consumer Psychology
  26. Satisfaction with current martial arts’ uniforms and purchase intention of new uniforms
    Anna Lingling Perry, Juyoung Lee · 2017 · Fashion and Textiles
  27. The effect of product variety on purchase probability
    Mark Heitmann, Andreas Peter Herrmann, Christian Kaiser · 2007 · Review of Managerial Science
  28. Customer satisfaction, loyalty, and repurchase: Meta-analytical review, and theoretical and empirical evidence of loyalty and repurchase differences.
    Tamilla Curtis · 2011 · NSUWorks (Nova Southeastern University)
  29. Influential Factors on Word of Mouth in Service Industries (The case of Iran Airline Company)
    Tahmoures Hasangholipour Yasvari, Reza Abachian Ghassemi, Elnaz Rahrovy · 2012 · International Journal of Learning and Development
  30. Factors influencing food consumption satisfaction and purchase decisions of restaurant consumers
    Eugine Tafadzwa Maziriri, Tarisai Fritz Rukuni, Tinashe Chuchu · 2021 · Cogent Business & Management
  31. Determining the Moderator Role of Brand Image on Brand Innovativeness, Consumer Hope, Customer Satisfaction and Repurchase Intentions
    Bahman Huseynli, Sevar Mammadova · 2022 · International Journal of Economics and Business Administration
  32. How price fairness and fit affect customer tariff evaluations
    Philipp Leinsle, Dirk Totzek, Jan H. Schumann · 2018 · Journal of service management
  33. Regret type matters
    Shian-Yang Tzeng, Jerry Yuwen Shiu · 2019 · Asia Pacific Journal of Marketing and Logistics
  34. Autonomous and informed decision-making: The case of colorectal cancer screening
    Linda N. Douma, Ellen Uiters, Marcel F. Verweij, Daniëlle R. M. Timmermans · 2020 · PLoS ONE
  35. Psychographics of comparison shoppers
    Banwari Mittal · 2016 · Journal of Consumer Marketing
  36. Is my design better? A co-creation perspective for online fashion design
    Hao Zhang, Zengguang Ma · 2021 · Journal of Research in Interactive Marketing
  37. Exploring the impact factor of positive word-of-mouth influences satisfied customers
    Yi-Liang Su, Tom M.Y. Lin, Sue‐Ting Chang · 2013 · Total Quality Management & Business Excellence
  38. Satisfaction with airline service quality: familiarity breeds contempt
    Tamilla Curtis, Dawna L. Rhoades, Blaise P. Waguespack · 2012 · International Journal of Aviation Management
  39. Recommendation Agent Adoption: How Recommendation Presentation Influences Employees’ Perceptions, Behaviors, and Decision Quality
    Émilie Bigras, Pierre‐Majorique Léger, Sylvain Sénécal · 2019 · Applied Sciences
  40. Stylish virtual tour: exploring fashion’s influence on attitude and satisfaction in VR tourism
    Maher Georges Elmashhara, Marta Blázquez, Jorge Juli�ão · 2024 · International Journal of Contemporary Hospitality Management
  41. Acquirer’s corporate reputation in cross-border acquisitions: the moderating effect of country image
    Michela Matarazzo, Giulia Lanzilli, Riccardo Resciniti · 2018 · Journal of Product & Brand Management
  42. The effect of structural alignment on choice-process satisfaction and preference formation: The moderating role of self-construal
    Byung‐Kwan Lee, Wei‐Na Lee · 2015 · Journal of Business Research
  43. Family versus couples: How travel goal influences evaluations of bundled travel packages
    E. Kim, S. Tanford, Choongbeom Choi · 2020 · Journal of Vacation Marketing
  44. Brand Loyalty of Higher Education Institutions
    Syed Ali Abbas · 2019 · Marketing and Management of Innovations
  45. Utilizing SEM-RFC to predict factors affecting online shopping cart abandonment during the COVID-19 pandemic
    Ong, Ardvin Kester S., Dejucos, Marjorie Joy R., Rivera, Mary Anne F., Muñoz, John Vincent D.J., Obed, Miguel S., Robas, Kirstien Paola E. · 2022 · Heliyon
  46. Online sizing: examining True Fit ® technology using adapted TAM model
    Sanjukta Pookulangara, Jacqueline Parr, Tammy R. Kinley, Bharath M. Josiam · 2021 · International Journal of Fashion Design Technology and Education
  47. Product information and consumer choice confidence in multi-item sales promotions
    Demetra Andrews · 2015 · Journal of Retailing and Consumer Services
  48. Fake smiles. Customer reactions to employees’ display inauthenticity and choice restrictions
    T. Pham, Andreas T. Lechner, Frank Mathmann · 2022 · Psychology & Marketing
  49. Decision Making Characteristics and Decision Styles Predict Adolescents’ Career Choice Satisfaction
    Andreja Bubić · 2014 · Current Psychology
  50. Cause-related marketing for successful cross-border post-acquisition performance
    Michela Matarazzo, Riccardo Resciniti, Biagio Simonetti · 2019 · International Marketing Review
  51. Education, Educational Services and their Quality
    Zaid Yaseen Saud Al-Dulaimi · 2016 · Journal of Marketing Management (JMM)
  52. The effects of multi-channel assortment integration on customer confusion
    Laura Bertrandie, Stephan Zielke · 2017 · The International Review of Retail Distribution and Consumer Research
  53. Attracted but Unsatisfied: The Effects of Sensational Content on Television Consumption Choices
    L. Stanca, M. Gui, M. Gallucci · 2013 · Journal of Media Economics
  54. Don't miss the boat when consumers are in-store! Exploring the use of point-of-purchase displays to promote green and non-green products
    Francesco Rizzi, Marina Gigliotti, Andrea Runfola, Luca Ferrucci · 2022 · Journal of Retailing and Consumer Services
  55. The influence of multi-channel pricing strategy on price fairness and customer confusion
    Laura Bertrandie, Stephan Zielke · 2019 · The International Review of Retail Distribution and Consumer Research
  56. Same same, but different: consumers’ decision–making process and psychological disempowerment in the digital society
    Nadine Gurtner, Sebastian Gurtner, Lilian Laub, Anna Zuber, Tina von Däniken · 2024 · The Journal of Marketing Theory and Practice
  57. Promoting decision satisfaction: The effect of the decision target and strategy on process satisfaction
    Jingyi Lu, Yuqi Chen, Qingwen Fang · 2021 · Journal of Business Research
  58. Insights into customer engagement in a mobile app context: review and research agenda
    Shruti Sharma, Adya Sharma · 2024 · Cogent Business & Management
  59. Social Networks and Digital Influencers in the Online Purchasing Decision Process
    María José Gonçalves, Adriana Oliveira, António José Abreu, Anabela Mesquita · 2024 · Information
  60. Antecedents and consequences of satisfaction among participants in health-affiliated charity sport events
    Meungguk Park, Taeho Yoh, David J. Shonk · 2021 · International Journal of Event and Festival Management
  61. Investigating the impact of product-related and service quality attributes on re-purchase intention
    Farhan Mirza, Sohail Younus, Nabeel Abdul Waheed, Adnan Javaid · 2021 · International Journal of Research in Business and Social Science (2147-4478)
  62. Differentiating market offerings using complexity and co‐creation
    Olaf Plötner, Jan Lakotta, Frank Jacob · 2013 · European Business Review
  63. Steering customers to the online channel: The influence of personal relationships, learning investments, and attitude toward the firm
    D. Herhausen, Marcus Schögel, M. Schulten · 2012 · Journal of Retailing and Consumer Services
  64. When Kiosk Retailing Intimidates Shoppers
    My Bui, Anjala Selena Krishen, Michael S. LaTour · 2012 · Journal of Advertising Research
  65. The Service Quality Evaluation on Tourist Loyalty in Malaysian Hotels by the Mediating Role of Tourist Satisfaction
    Yousef Keshavarz, Mass Hareeza Ali · 2015 · Mediterranean Journal of Social Sciences
  66. Operational risk management and customer complaints
    Noor Fareen Abdul Rahim, Essia Ries Ahmed, Mohammad Nizam Sarkawi, Abdul Rahman Jaaffar, Jauriyah binti Shamsuddin · 2019 · Benchmarking An International Journal
  67. Electronic Word of Mouth about Medical Services
    Vera Hinz, Florian Drevs, Jürgen Wehner · 2012 · RePEc: Research Papers in Economics
  68. Consumers’ reactions to cross-border acquisitions
    Riccardo Resciniti, Michela Matarazzo, Gabriele Baima · 2019 · British Food Journal
  69. Understanding Choice-Goal Compatibility, Dissonance and Decision Satisfaction
    Wei Shao, Guanglin Shao · 2010 · Australasian Marketing Journal (AMJ)
  70. You can’t touch this: Driving purchase justification for hedonic online purchases
    Alexandra Krallman, Donald C. Barnes, Matthew M. Lastner, Joel E. Collier · 2022 · Journal of Business Research
  71. Determinantes del Marketing Boca a Boca en el Contexto Universitario: El Rol de la Satisfacción y la Lealtad de los Estudiantes
    Iván A. Veas-González, Aurora Sánchez-Ortíz, Carmen Pérez Cabañero · 2019 · Formación universitaria
  72. Reducing transaction uncertainty with brands in web stores of dual-channel retailers
    Juan Wang, Qian Huang, Yang Li, Jibao Gu · 2021 · International Journal of Information Management
  73. Cross-Category Add-On Bundling: Impact of the Consumption Nature of Bundled Products on Discount Framing Effectiveness
    Myungkeun Song, Breffni M. Noone, Anna S. Mattila · 2021 · Journal of Travel Research
  74. THE INTERACTION OF INTUITION AND RATIONALITY DURING ESCALATED NPD DECISIONS: AN INVESTIGATION OF DECISION-MAKERS’ AFFECTIVE STATES
    Tobias Röth, Patrick Spieth, Verena Joachim · 2019 · International Journal of Innovation Management
  75. Generic medicine brand knowledge structure, relationships and purchase
    Helen Inseng Duh, Chuma Diniso · 2020 · International Journal of Pharmaceutical and Healthcare Marketing
  76. Organic Food Consumption: Application of Means-End Theory
    Yun-Hee Kim, Youn‐Kyung Kim · 2018 · Health Behavior and Policy Review
  77. Does “male beauty” really work: The impact of male endorsements on female consumers’ evaluation of female-gender-imaged product
    Lili WANG, Menglu DONG · 2021 · Acta Psychologica Sinica
  78. How Does Extended Reality Influence Consumer Decision Making? The Empirical Evidence from A Laboratory Experiment
    Nannan Xi, Elpida Bampouni, Juho Hamari · 2022 · Hawaii International Conference on System Sciences (HICSS)
  79. The antecedents of word of mouth intentions about a Brazilian tourist destination
    Márcio Moutinho Abdalla, José Roberto Ribas, Paulo Roberto da Costa Vieira · 2014 · Dialnet (Universidad de la Rioja)
  80. Consumer Acceptance It Products: An Integrative Expectation-Confirmation Model
    Yue Guo, Stuart John Barnes, Khuong Le‐Nguyen · 2015 · Journal of the Association for Information Systems
  81. Retailer evaluation: the crucial link between in-store processes and shopping outcomes
    Eda Gurel‐Atay, Joan L. Giese, John Godek · 2010 · The International Review of Retail Distribution and Consumer Research
  82. The Tribes We Lead: Understanding the Antecedents and Consequences of Brand Evangelism Within the Context of Social Communities
    ToniAnn Cestare, Ipshita Ray · 2019 · Journal of Marketing Development and Competitiveness
  83. Asking your phone or a frontline employee? The influence of in‐store information source on choice overload, responsibility, and confidence among young consumers
    Tobias Schaefers, Andreas Kessenbrock, Gerrit Paul Cziehso, Monika Kukar‐Kinney · 2023 · Psychology and Marketing
  84. Self-service technologies in retail stores: how phygital retailing creates customer value and drives choice confidence
    Valentina Stan, George Baltas, Florence Pourot-Feenstra · 2024 · Information Technology and People
  85. The effects of customer engagement, perceived brand equity, and cultural dimensions on repurchase intentions and positive word-of-mouth: a moderated mediation analysis
    Bhaskar Upadhyaya, José Luis Saavedra Torres, Ashok Bhattarai, Nasim N. Malekshah, Haonan Zhang · 2025 · The Journal of Marketing Theory and Practice
  86. Exploring the relationship between trusts, likability, brand loyalty, and revisit intentions in the context of Airbnb
    Trang Phuc Tran, Chao Wen, Ilia Gugenishvili · 2023 · Journal of Hospitality and Tourism Technology
  87. Search effort and retail outcomes: the mediating role of search disconfirmation
    Stephanie T. Gillison, Kristy E. Reynolds · 2018 · Journal of Consumer Marketing
  88. Investigating the impact of consumer values and advocacy behavior on buying decision satisfac-tion: A study through gender lens
    Raja Ahmed Jamil, Syed Rameez ul Hassan, Asdaq Farid, Naveed Ahmad · 2017 · Management Science Letters
  89. How Retailers Handle Complaint Management
    Torben Hansen, Ricky Wilke, Judy Zaichkowsky · 2009 · The Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior
  90. Consumers' Drivers of Generative Pre-Trained Transformer (GPT) Conversational Bot Adoption
    Omar H. Fares, Queenie Zhu, Seung Hwan Lee, Joseph M. Aversa · 2024 · Advances in hospitality, tourism and the services industry (AHTSI) book series
  91. Impact of anthropomorphic government chatbots on users' perceived trust in the government: based on the perspective of the government services interaction chain
    Huawei Liu, Xiqing Han, Sihong Li, Wen Lin, Min Zhang · 2025 · Aslib Journal of Information Management
  92. AI-Assisted Shopping on Voice Assistants: The Efficiency–Autonomy Consumer Decision Trade-Off
    A. Mari, A. Mandelli, René Algesheimer · 2025 · Journal of Interactive Marketing
  93. Is traditional marketing mix still suitable for hotel banquets? An empirical study of banquet marketing in five-star hotels
    Jie Yin, Sha Fang, Yun Cheng · 2022 · Frontiers in Psychology
  94. The influence of stimulus ambiguity on category and attitude formation
    Frauke Uekermann, Andreas Peter Herrmann, Daniel Wentzel, Jan R. Landwehr · 2009 · Review of Managerial Science
  95. Psychological Benefits of One-to-one Marketing in Apparel E-commerce: An Approach with Perceived Usefulness, Pleasure, Arousal, and Attitude toward the E-store
    Eun‐Jung Lee, Hanna Kim, Mijeong Noh · 2011 · Journal of the Korean Society of Clothing and Textiles
  96. Task Technology Fit in Online Transaction Through Apps
    Valaei Naser, Seyed Rajab Nikhashemi, Hwang Ha Jin, Michael M. Dent · 2018 · Advances in wireless technologies and telecommunication book series
  97. Purchasing for someone else in a b-to-b context: Joint effects of choice overload and accountability
    Kathrin Schaffrath, Daniel Wentzel, Aras Erkin · 2018 · Journal of Business-to-Business Marketing
  98. O SURGIMENTO DA ESCOLA DE PENSAMENTO DO MARKETING DE RELACIONAMENTO E SEUS FUNDAMENTOS
    Lívia Lopes Barakat, José Édson Lara, Marlusa Gosling · 2011 · Dialnet (Universidad de la Rioja)
  99. Improving donation service design: expanding choice to increase perceived justice and satisfaction
    Nea Shanea North, Cornelia Pechmann · 2023 · Journal of Services Marketing
  100. MODELING GOAL-DIRECTED CHOICE QUALITY: A UNIVERSITY CONTEXT
    Bilson Simamora · 2020 · International Review of Management and Marketing