The Importance of a General Measure of Brand Engagement on Market Behavior: Development and Validation of a Scale
Cited by (861)
Items 101–200 of 861
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- Individual-level cultural consumer engagement stylesLinda D. Hollebeek · 2018 · International Marketing Review
- Brand engagement and search for brands on social media: Comparing Generations X and Y in PortugalMarisa Bento, Luisa M. Martinez, Luis F. Martinez · 2018 · Journal of Retailing and Consumer Services
- Brand authenticity: literature review, comprehensive definition, and an amalgamated scaleChristopher L. Campagna, Naveen Donthu, Boonghee Yoo · 2022 · The Journal of Marketing Theory and Practice
- The Customer Engagement EcosystemEwa Masłowska, Edward Carl Malthouse, Tom Collinger · 2015 · SSRN Electronic Journal
- Customer engagement in an online social platform: A conceptual model and scale developmentChristy M.K. Cheung, Matthew Lee, Xiao Ling Jin · 2011 · HKBU Institutional Repository (Hong Kong Baptist University)
- Emic and etic interpretations of engagement with a consumer-to-consumer online auction siteEathar Abdul-Ghani, Kenneth F. Hyde, Roger Marshall · 2010 · Journal of Business Research
- Customer brand co-creation: a conceptual modelCassandra France, Bill Merrilees, Dale Miller · 2015 · Marketing Intelligence & Planning
- Consumer engagement in an online brand communityFrancisco José Martínez-López, Rafael Anaya‐Sánchez, Sebastián Molinillo, Rocío Aguilar-Illescas, Irene Esteban-Millat · 2017 · Electronic Commerce Research and Applications
- Influence of Trust on Customer Engagement: Empirical Evidence From the Insurance Industry in GhanaJames Agyei, Shao-Rong Sun, Eugene Abrokwah, Emmanuel Kofi Penney, Richmond Ofori-Boafo · 2020 · SAGE Open
- Increasing customer loyalty through customer engagement in the retail banking industryDiego Monferrer, Miguel Ángel Moliner Tena, Marta M. Estrada · 2019 · Spanish Journal of Marketing - ESIC
- A consumer engagement systematic review: synthesis and research agendaRicardo Godinho Bilro, Sandra María Correia Loureiro · 2020 · Spanish Journal of Marketing - ESIC
- Capturing value from non-paying consumers’ engagement behaviours: field evidence and development of a theoretical modelLars Groeger, Lara Moroko, Linda D. Hollebeek · 2016 · Journal of Strategic Marketing
- The effect of consumer-generated media stimuli on emotions and consumer brand engagementSandra María Correia Loureiro, Ricardo Godinho Bilro, Arnold Japutra · 2019 · Journal of Product & Brand Management
- Game on! How gamified loyalty programs boost customer engagement valueLinda D. Hollebeek, Kallol Das, Yupal Sanatkumar Shukla · 2021 · International Journal of Information Management
- Segmenting consumer reactions to social network marketingColin Campbell, Carla Ferraro, Sean Sands · 2014 · European Journal of Marketing
- The etiology of the frugal consumerRonald Earl Goldsmith, Leisa Reinecke Flynn, Ronald A. Clark · 2014 · Journal of Retailing and Consumer Services
- ENGAGEMENT WITH SOCIAL MEDIA CONTENT: A QUALITATIVE EXPLORATIONHolly A. Syrdal, Elten Briggs · 2018 · The Journal of Marketing Theory and Practice
- The growing complexity of customer engagement: a systematic reviewFilipa Rosado-Pinto, Sandra María Correia Loureiro · 2020 · EuroMed Journal of Business
- A Ticket for Your Thoughts: Method for Predicting Content Recall and Sales Using Neural Similarity of MoviegoersSamuel B Barnett, Moran Cerf · 2016 · Journal of Consumer Research
- Food as Ideology: Measurement and Validation of LocavorismBrandon J. Reich, Joshua T. Beck, John Price · 2018 · Journal of Consumer Research
- Exploring Tourists’ Virtual Reality-Based Brand Engagement: A Uses-and-Gratifications PerspectiveRaouf Ahmad Rather, Linda D. Hollebeek, Sandra María Correia Loureiro, Imran Maqbool Khan, Rajibul Hasan · 2023 · Journal of Travel Research
- Does digital footprint act as a digital asset? – Enhancing brand experience through remarketingVikas Arya, Deepa Sethi, Justin Paul · 2019 · International Journal of Information Management
- Less “Sponsorship As Advertising” and More Sponsorship-Linked Marketing As Authentic EngagementT. Bettina Cornwell · 2019 · Journal of Advertising
- Are loyalty program members really engaged? Measuring customer engagement with loyalty programsVirginie Bruneau, Valérie Swaen, Pietro Zidda · 2018 · Journal of Business Research
- Consumer psychological motivations to customer brand engagement: a case of brand communityJitender Kumar, Jogendra Kumar Nayak · 2019 · Journal of Consumer Marketing
- Avatar Design of Virtual Salespeople: Mitigation of Recommendation ConflictsYu‐Ting Lin, Her‐Sen Doong, Andreas Benedikt Eisingerich · 2020 · Journal of Service Research
- Engaging customers during a website visit: a model of website customer engagementCatherine Demangeot, Amanda J. Broderick · 2016 · International Journal of Retail & Distribution Management
- When a Threat to the Brand Is a Threat to the SelfMonika Lisjak, Angela Yuson Lee, Wendi L. Gardner · 2012 · Personality and Social Psychology Bulletin
- An Evolutionary Process Model of Cause‐Related Marketing and Systematic Review of the Empirical LiteratureBarbara A. Lafferty, Annika K. Lueth, Ryan McCafferty · 2016 · Psychology and Marketing
- Materialistic, brand engaged and status consuming consumers and clothing behaviorsRonald Earl Goldsmith, Leisa Reinecke Flynn, Ronald A. Clark · 2012 · Journal of Fashion Marketing and Management
- Consumer engagement on Twitter: perceptions of the brand matterWayne Read, Nichola L. Robertson, Lisa McQuilken, Ahmed Shahriar Ferdous · 2019 · European Journal of Marketing
- Brand engagement without brand ownership: a case of non-brand owner community membersJitender Kumar, Jogendra Kumar Nayak · 2019 · Journal of Product & Brand Management
- Drivers and Outcomes of Brand Relationship Quality in the Context of Online Social NetworksPentina, Iryna, Gammoh, Bashar S., Zhang, Lixuan, Mallin, Michael · 2013 · International Journal of Electronic Commerce
- Unraveling the power of social media influencers: Qualitative insights into the role of Instagram influencers in the hospitality and tourism industryBastrygina, Tatyana, Lim, Weng Marc, Jopp, Ryan, Weissmann, Marc Arul · 2024 · Journal of Hospitality and Tourism Management
- Achieving customer engagement with social media: A qualitative comparative analysis approachDavid Marius Gligor, Sıddık Bozkurt, Ivan Russo · 2019 · Journal of Business Research
- Consumer brand engagement and its social side on brand-hosted social media: how do they contribute to brand loyalty?Agnès Helme-Guizon, Fanny Magnoni · 2019 · Journal of Marketing Management
- Online Customer Experience Leads to Loyalty via Customer Engagement: Moderating Role of Value Co-creationFarooq Ahmad, Khurram Mustafa, Syed Ali Raza Hamid, Kausar Fiaz Khawaja, Shagufta Zada, Saqib Jamil, Muhammad Nawaz Qaisar, Alejandro Vega-Muñoz, Nicolás Contreras-Barraza, Naveed Anwer · 2022 · Frontiers in Psychology
- The role of customer engagement facets on the formation of attitude, loyalty and price perceptionMaxi Bergel, Phillip Frank, Christian Brock · 2019 · Journal of Services Marketing
- Lay Rationalism: Individual Differences in using Reason versus Feelings to Guide DecisionsChristopher K. Hsee, Yang Yang, Xingshan Zheng, Hanwei Wang · 2014 · Journal of Marketing Research
- Unveiling drivers and brand relationship implications of consumer engagement with social media brand postsZalfa Laili Hamzah, Hazwani Abdul Wahab, Muhammad Waqas · 2021 · Journal of Research in Interactive Marketing
- Proximity as determinant of business cooperation for technological and non-technological innovations: a study of an agribusiness clusterCristián Geldés, Jorge Heredia, Christian Felzensztein, Marcos Mora G · 2017 · Journal of Business and Industrial Marketing
- The Role of Telepresence and User Engagement in Co-Creation Value and Purchase Intention: Online Retail ContextRaed Algharabat · 2018 · Journal of Internet Commerce
- Determinants of negative customer engagement behavioursDiem Khac Xuan Do, Kaleel Rahman, Linda J. Robinson · 2019 · Journal of Services Marketing
- The influence of parasocial relationship in fashion web on customer equityChun-Lin Yuan, Hakil Moon, K. H. Kim, Shu-Man Wang · 2019 · Journal of business research
- Brand engagement in self-concept (BESC), value consciousness and brand loyalty: a study of generation Z consumers in MalaysiaAhmed Rageh Ismail, Bang Nguyen, Junsong Chen, T.C. Melewar, Bahtiar Mohamad · 2020 · Young Consumers Insight and Ideas for Responsible Marketers
- Unveiling heterogeneous engagement-based loyalty in brand communitiesLaurence Dessart, Joaquín Aldás Manzano, Cleopatra A. Veloutsou · 2019 · European Journal of Marketing
- What drives me there? The interplay of socio-psychological gratification and consumer values in social media brand engagementKofi Osei-Frimpong, Graeme McLean, Nazrul Islam, Brigid Appiah Otoo · 2022 · Journal of Business Research
- Augmented reality advertising via a mobile appEunyoung Sung, Dai‐In Danny Han, Yung Kyun Choi · 2021 · Psychology and Marketing
- What s-commerce implies? Repurchase intention and its antecedentsXin‐Jean Lim, Jun‐Hwa Cheah, David S. Waller, Hiram Ting, Siew Imm Ng · 2019 · Marketing Intelligence & Planning
- Hallmarks and potential pitfalls of customer‐ and consumer engagement scales: A systematic reviewLinda D. Hollebeek, Marko Sarstedt, Choukri Menidjel, David E. Sprott, Sigitas Urbonavičius · 2023 · Psychology and Marketing
- Determinants of followers' purchase intentions toward brands endorsed by social media influencers: Findings from PLS and fsQCABehzad Foroughi, Mohammad Iranmanesh, Mehrbakhsh Nilashi, Morteza Ghobakhloo, Shahla Asadi, Mana Khoshkam · 2023 · Journal of Consumer Behaviour
- Materialism and brand engagement as shopping motivationsRonald Earl Goldsmith, Leisa Reinecke Flynn, Ronald A. Clark · 2011 · Journal of Retailing and Consumer Services
- The role of customer engagement in the involvement-loyalty linkPrateeksha Parihar, Jagrook Dawra, Vinita S. Sahay · 2018 · Marketing Intelligence & Planning
- Antecedents and consequences of user engagement in smartphone travel appsFaizan Ali, Abraham Terrah, Chengzhong Wu, Laiba Ali, Hui Wu · 2021 · Journal of Hospitality and Tourism Technology
- Linking CSR and Customer Engagement: The Role of Customer-Brand Identification and Customer SatisfactionJames Agyei, Shaorong Sun, Emmanuel Kofi Penney, Eugene Abrokwah, Richmond Ofori-Boafo · 2021 · SAGE Open
- Fostering brand engagement and value-laden trusted B2B relationships through digital content marketingKimmo Taiminen, Chatura Ranaweera · 2019 · European Journal of Marketing
- The role of customer online brand experience in customers' intention to forward online company-generated content: The case of the Islamic online banking sector in PalestineMahmoud M. Yasin, Francisco José Liébana-Cabanillas, Lucía Porcu, Rasem N. Kayed · 2019 · Journal of Retailing and Consumer Services
- The impact of relational drivers on customer brand engagement and brand outcomesMunyaradzi W. Nyadzayo, Civilai Leckie, Lester W. Johnson · 2020 · Journal of Brand Management
- Understanding purchase intention towards eco-friendly clothing for generation Y & ZMuhammad Abrar, Muhammad Muzummil Sibtain, Rizwan Shabbir · 2021 · Cogent Business & Management
- Consumer engagement, stress, and conservation of resources theory: A review, conceptual development, and future research agendaLinda D. Hollebeek, Wafa Hammedi, David E. Sprott · 2023 · Psychology and Marketing
- Can complaint-handling efforts promote customer engagement?Jesús Cambra‐Fierro, Iguácel Melero‐Polo, Francisco Javier Sesé · 2015 · Service Business
- Materialism, Status Consumption, and Market Involved ConsumersLeisa Reinecke Flynn, Ronald Earl Goldsmith, Wesley A. Pollitte · 2016 · Psychology and Marketing
- Understanding and managing customer engagement through social customer relationship managementLokesh Arora, Prakash Singh, Vimal Bhatt, Bhuvanesh Kumar Sharma · 2021 · Journal of Decision System
- Types of Consumer-Brand Relationships: A systematic review and future research agendaClaudio Alvarez, Meredith E. David, Morris George · 2023 · Journal of Business Research
- A Systematic Mapping Study on Customer Loyalty and Brand ManagementAndrea Moretta Tartaglione, Ylenia Cavacece, Giuseppe Maria Russo, Giuseppe Granata · 2019 · Administrative Sciences
- Understanding customer brand engagement in brand communities: an application of psychological ownership theory and congruity theoryJ. Kumar · 2020 · European Journal of Marketing
- Brand Response To Environmental Turbulence:A Framework And Propositions For Resistance, Recovery And ReinventionLopo L. Rego, Michael Brady, R. Leone, John H. Roberts, C. Srivastava, R. Srivastava · 2021 · International Journal of Research in Marketing
- Celebrity endorsements, self-brand connection and relationship qualityAbhishek Dwivedi, Lester W. Johnson, Robert E. McDonald · 2015 · International Journal of Advertising
- Customer engagement, non-transactional behaviors and experience in servicesMiguel Ángel Moliner Tena, Diego Monferrer, Marta M. Estrada · 2019 · International Journal of Bank Marketing
- Influencers As Endorsers and Followers As Consumers: Exploring the Role of Parasocial Relationship, Congruence, and Followers’ Identifications on Consumer–Brand EngagementXiaofan Wei, Huan Chen, Artemio Ramirez, Y. Jeon, Yao Sun · 2022 · Journal of Interactive Advertising
- The role of social media marketing activities in driving self–brand connection and user engagement behavior on Instagram: a moderation–mediation approachBlend Ibrahim, Ahmad Aljarah · 2023 · European Journal of Innovation Management
- Customer Engagement and its Outcomes: The Cross-Level Effect of Service Environment and Brand EquityJuanjuan Ou, IpKin Anthony Wong, Catherine Prentice, Matthew Tingchi Liu · 2019 · Journal of Hospitality & Tourism Research
- Customer brand engagement during service lockdownLinda D. Hollebeek, Dale L. Smith, Edward Kasabov, Wafa Hammedi, Alex Warlow, Moira K. Clark · 2020 · Journal of Services Marketing
- How employees engage with B2B brands on social media: Word choice and verbal toneChristine Pitt, Kirk A. Plangger, Elsamari Botha, Jan Kietzmann, LEYLAND F. PITT · 2017 · Industrial Marketing Management
- Strategic orientation towards digitization to improve supermarket loyalty in an omnichannel contextPedro Cuesta Valiño, Pablo Gutiérrez Rodríguez, Estela Núñez‐Barriopedro, Blanca García Henche · 2022 · Journal of Business Research
- Customer engagement for evaluating customer relationships in hotel industryRaouf Ahmad Rather, Jyoti Sharma · 2017 · European journal of tourism, hospitality and recreation
- Online behaviour of luxury fashion brand advocatesGuy Parrott, Annie Hagen Danbury, Poramate Kanthavanich · 2015 · Journal of Fashion Marketing and Management
- Investigating the antecedents of organizational task crowdsourcingH. Ye, A. Kankanhalli · 2015 · Information Manager (The)
- Exploring Consumptive Moments of Value‐Creating Practice in Online CommunityHartmann, Benjamin J., Wiertz, Caroline, Arnould, Eric J. · 2015 · Psychology & Marketing
- An empirical study of the antecedents and consequences of brand engagementHo Yin Wong, Bill Merrilees · 2015 · Marketing Intelligence & Planning
- Mapping the themes and intellectual structure of customer engagement: a bibliometric analysisMukta Srivastava, Sreeram Sivaramakrishnan · 2021 · Marketing Intelligence & Planning
- Word of Mouth versus Word of Mouse: Speaking about a Brand Connects You to It More Than Writing DoesHao Shen, Jaideep Sengupta · 2018 · Journal of Consumer Research
- A model to analyze the effect of mobile banking adoption on customer interaction and satisfaction: A case study of m-banking in IranH. Hamidi, Mehrdad Safareeyeh · 2018 · Telematics and Informatics
- Design benefits, emotional responses, and brand engagementFrank J. Franzak, Suzanne C. Makarem, Haeran Jae · 2014 · Journal of Product & Brand Management
- The brand authenticity effect: situational and individual-level moderatorsAmélie Guèvremont, Bianca Grohmann · 2016 · European Journal of Marketing
- The consumer-based brand equity deconstruction and restoration process: Lessons from unliked brandsCleopatra A. Veloutsou, Kalliopi C. Chatzipanagiotou, George Christodoulides · 2020 · Journal of Business Research
- How special rewards in loyalty programs enrich consumer–brand relationships: The role of self‐expansionTiphaine Gorlier, Géraldine Michel · 2020 · Psychology and Marketing
- Post language and user engagement in online content communitiesValeria Noguti · 2016 · European Journal of Marketing
- Epilogue to the Special Issue and reflections on the future of engagement researchLinda D. Hollebeek, Jodie Conduit, Jill Sweeney, Geoffrey N. Soutar, Ingo Oswald Karpen, Wade Jarvis, Tom Chen · 2016 · Journal of Marketing Management
- Online branding strategy for wine tourism competitivenessPaola Scorrano, Monica Fait, Amedeo Maizza, Demetris Vrontis · 2019 · International Journal of Wine Business Research
- All we have is words: applying rhetoric to examine how social media marketing activities strengthen the connection between the brand and the selfGeorge G. Panigyrakis, Anastasios Panopoulos, Eirini Koronaki · 2019 · International Journal of Advertising
- User engagement in social media – an explorative study of Swedish fashion brandsAndrea Geißinger, Christofer Laurell · 2016 · Journal of Fashion Marketing and Management
- The effect of brand personality self-congruity on brand engagement and purchase intention: The moderating role of self-esteem in FacebookJin‐Kyun Lee, Sara Steffes Hansen, Shu‐Yueh Lee · 2018 · Current Psychology
- Engaging in times of COVID-19 and beyond: theorizing customer engagement through different paradigmatic lensesIngo Oswald Karpen, Jodie Conduit · 2020 · Journal of service management
- Loyalty programs, loyalty engagement and customer engagement with the company brand: Consumer-centric behavioral psychology insights from three industriesLars Meyer‐Waarden, Johan Bruwer, Jean-Philippe Galan · 2022 · Journal of Retailing and Consumer Services
- Brand tribalism: an anthropological perspectiveHarry A. Taute, Jeremy J. Sierra · 2014 · Journal of Product & Brand Management
- Customer Engagement and Loyalty: A Comparative Study Between Service ContextsTeresa Fernandes, Fábia Esteves · 2016 · Services Marketing Quarterly