Cited by 77Digital Marketing and Social MediaKnowledge Management and SharingService and Product Innovation

Exploring Consumptive Moments of Value‐Creating Practice in Online Community

Open access
Hartmann, Benjamin J., Wiertz, Caroline, Arnould, Eric J.·2015·Psychology & Marketing

Abstract

Conceptual blind spots persist when it comes to understanding the value of consumptive dimensions of participation, such as lurking, in online community. This article uses a practice‐theoretical lens to conceptualize the consumptive moments of online community practices and explores how they shape different value outcomes. Building on a mixed‐method investigation through two studies within an online gardening community, findings reveal two specific consumptive moments, direct and vicarious, and their differential role in the creation of community engagement and vitality. These findings suggest that lurking is not adequately described as a unidimensional construct, but is best understood as vicarious consumptive moments of specific online community practices with distinctive value outcomes. Implications for research on online consumption community are discussed.

Integrity signals

Registry

Crossref · 10.1002/mar.20782

Cites

64 of 64 references verified0 citation errors · 0 not checkable

Statistics

Recomputing p-values needs the paper’s full text.

Claims the paper makes

We couldn’t retrieve this paper’s full text, so its claims and self-check weren’t run. The registry and citation checks still apply.

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

Cites

Flagged first, then by citations

Cited by

Sorted by citations

Authors
Hartmann, B. J., Wiertz, C., & Arnould, E. J.
Affiliations
  • Jönköping University (SE)
  • City, University of London (GB)
  • University of Southern Denmark (DK)
Corresponding author
Hartmann, Benjamin J.
Venue
Psychology & Marketing
Publisher
Wiley
Published
2015-01-27
Volume
32
Issue
3
Pages
319-340
ISSN
  • 0742-6046 (ISSN-L)
  • 1520-6793
OpenAlex
W1524156907
Cited by
77
References
64
Citations by year
2026: 3 · 2025: 4 · 2024: 4 · 2023: 11 · 2022: 11 · 2021: 7 · 2020: 8 · 2019: 7 · 2018: 9 · 2017: 5 · 2016: 7 · 2015: 1
FWCI
24.33
Type
journal article
Language
en
Open access
Locations
  • Psychology and Marketing (publishedVersion)
  • City Research Online (City University London) (acceptedVersion)
  • University of Southern Denmark Research Portal (University of Southern Denmark) (submittedVersion)
Topics
  • Social Sciences › Sociology and Political Science › Digital Marketing and Social Media
  • Social Sciences › Communication › Knowledge Management and Sharing
  • Social Sciences › Business, Management and Accounting › Marketing › Service and Product Innovation
Keywords
online communities, lurking, value creation, community participation, community vitality, online consumption, practice theory

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review