Use of technology for care coordination initiatives for patients with mental health issues: a systematic literature review
Open accessAbstract
This systematic literature review investigates the use of technology for the coordination and management of mental health care with an emphasis on outcomes. Searches of MEDLINE/PubMed, Scopus, and EMBASE were conducted between January 1, 2003, and January 4, 2018, to identify articles that assessed patient outcomes associated with care coordination, evaluated technology to improve care, or discussed management of mental health care using technology. A total of 21 articles were included in a qualitative review based on the recommendations set forth by the PRISMA statement. Among the various health technologies, electronic health records were most commonly used for care coordination, with primary care being the most frequent setting. Care coordination was shown to provide easier patient access to health care providers and to improve communication between caregiver and patient, especially in cases where geographic location or distance is a challenge. Barriers to coordinated care included, but were not limited to, insufficient funding for health information technology, deficient reimbursement plans, limited access to technologies, cultural barriers, and underperforming electronic health record templates. In conclusion, many studies showed the benefit of coordinated and collaborative care through the use of technology; however, further research and development efforts are needed to continue technological innovation for advanced patient care.
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Health equity challenges and stigma associated with depression, including racialized framing on the part of the healthcare provider, may limit access and quality of care.
“Furthermore, health equity challenges and stigma associated with depression, including racialized framing on the part of the healthcare provider (HCP), may limit access and quality of care.28,29”
From Digital health technologies and major depressive disorder (2023) · cites this paper as [28]
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Digital health technologies and major depressive disorder
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- Authors
- Falconer, E., Kho, D., & Docherty, J. P.
- Affiliations
- Otsuka (United States) (US)
- Corresponding author
- Falconer, Erin
- ORCID
- Docherty, John P
- Venue
- Neuropsychiatric Disease and Treatment
- Publisher
- Informa UK Limited
- Published
- 2018-09
- Volume
- Volume 14
- Pages
- 2337-2349
- ISSN
- 1176-6328 (ISSN-L)
- 1178-2021
- PMC
- PMC6143125
- OpenAlex
- W2890907751
- Cited by
- 45
- References
- 46
- Citations by year
- 2026: 2 · 2025: 4 · 2024: 2 · 2023: 10 · 2022: 9 · 2021: 10 · 2020: 6 · 2019: 2
- FWCI
- 0.83
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Licence
- Locations
- Neuropsychiatric Disease and Treatment (publishedVersion, cc-by-nc)
- Europe PMC (PubMed Central) (publishedVersion, cc-by-nc)
- PubMed Central (publishedVersion, cc-by-nc)
- PubMed (publishedVersion)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
- Dove Medical Press (Taylor and Francis Group) (submittedVersion, cc-by-nc)
- Topics
- Health Sciences › Health Professions › Health Information Management › Electronic Health Records Systems
- Social Sciences › Psychology › Clinical Psychology › Psychiatric care and mental health services
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Healthcare Systems and Technology
- Keywords
- care coordination, mental health services, health information technology, electronic health records, patient outcomes, primary care, caregiver-patient communication, reimbursement, electronic health record templates
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