Internet Health Information Seeking and the Patient-Physician Relationship: A Systematic Review
Open accessAbstract
BACKGROUND: With online health information becoming increasingly popular among patients, concerns have been raised about the impact of patients' Internet health information-seeking behavior on their relationship with physicians. Therefore, it is pertinent to understand the influence of online health information on the patient-physician relationship. OBJECTIVE: Our objective was to systematically review existing research on patients' Internet health information seeking and its influence on the patient-physician relationship. METHODS: We systematically searched PubMed and key medical informatics, information systems, and communication science journals covering the period of 2000 to 2015. Empirical articles that were in English were included. We analyzed the content covering themes in 2 broad categories: factors affecting patients' discussion of online findings during consultations and implications for the patient-physician relationship. RESULTS: We identified 18 articles that met the inclusion criteria and the quality requirement for the review. The articles revealed barriers, facilitators, and demographic factors that influence patients' disclosure of online health information during consultations and the different mechanisms patients use to reveal these findings. Our review also showed the mechanisms in which online information could influence patients' relationship with their physicians. CONCLUSIONS: Results of this review contribute to the understanding of the patient-physician relationship of Internet-informed patients. Our main findings show that Internet health information seeking can improve the patient-physician relationship depending on whether the patient discusses the information with the physician and on their prior relationship. As patients have better access to health information through the Internet and expect to be more engaged in health decision making, traditional models of the patient-provider relationship and communication strategies must be revisited to adapt to this changing demographic.
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
Healthcare professionals have mixed views in relation to patients resorting to the internet and mobile apps, with reservations about sources and accuracy, yet highlighting that active patient engagement can support a positive patient-physician interaction.
“Healthcare professionals have mixed views in relation to patients resorting to the internet [114] and mobile apps [115], with reservations about the sources and accuracy of information, yet highlighting that active patient engagement can support a positive patient-physician interaction [116,117].”
From Polycystic Ovary Syndrome and the Internet of Things: A Scoping Review (2024) · cites this paper as [116]
Split into 2 atoms — 0 confirmed, 2 partially supported, 0 disputed, 0 misattributed, 0 unverifiable. Expand the claim to see per-atom verdicts.
Experimental — accuracy not yet measured
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Cites
Four Models of the Physician-Patient Relationship
Emanuel, E. J. (1992) · JAMA · doi:10.1001/jama.1992.03480160079038 · Cited by 2,453 · see citing works
Health Information on the Internet
Berland, G. K., Elliott, M. N., Morales, L. S., Algazy, J. I., Kravitz, R. L., Broder, M. S., Kanouse, D. E., Muñoz, J. A., Puyol, J.-A., Lara, M., et al. (2001) · JAMA · doi:10.1001/jama.285.20.2612 · Cited by 1,212 · see citing works
Medicine 2.0: Social Networking, Collaboration, Participation, Apomediation, and Openness
Eysenbach, G. (2008) · Journal of Medical Internet Research · doi:10.2196/jmir.1030 · Cited by 1,143 · see citing works
McMullan, M. (2006) · Patient Education and Counseling · doi:10.1016/j.pec.2005.10.006 · Cited by 1,106 · see citing works
How do patients evaluate and make use of online health information?
Sillence, E., Briggs, P., Harris, P. R., & Fishwick, L. (2007) · Social Science & Medicine · doi:10.1016/j.socscimed.2007.01.012 · Cited by 676 · see citing works
The enduring and evolving nature of the patient–physician relationship
ROTER, D. L. (2000) · Patient Education and Counseling · doi:10.1016/s0738-3991(99)00086-5 · Cited by 532 · see citing works
Doctor in the house: the Internet as a source of lay health knowledge and the challenge to expertise
Hardey, M. (1999) · Sociology of Health & Illness · doi:10.1111/1467-9566.00185 · Cited by 522 · see citing works
Untangling the Web—The impact of Internet use on health care and the physician–patient relationship
Wald, H. S., Dube, C. E., & Anthony, D. C. (2007) · Patient Education and Counseling · doi:10.1016/j.pec.2007.05.016 · Cited by 485 · see citing works
The Impact of Health Information on the Internet on the Physician-Patient Relationship
Murray, E., Lo, B., Pollack, L. M., Donelan, K., Catania, J., White, M. S., Zapert, K., & Turner, R. (2003) · Archives of Internal Medicine · doi:10.1001/archinte.163.14.1727 · Cited by 459 · see citing works
Broom, A. F. (2005) · Qualitative Health Research · doi:10.1177/1049732304272916 · Cited by 449 · see citing works
Fox, N. J., Ward, K. J., & O’Rourke, A. (2004) · Social Science & Medicine · doi:10.1016/j.socscimed.2004.07.005 · Cited by 432 · see citing works
The Patient-Physician Relationship in the Internet Age: Future Prospects and the Research Agenda
Gerber, B. S., & Eiser, A. R. (2001) · Journal of Medical Internet Research · doi:10.2196/jmir.3.2.e15 · Cited by 290 · see citing works
Are Physicians Ready for Patients With Internet-Based Health Information?
Ahmad, F., Hudak, P. L., Bercovitz, K., Hollenberg, E., & Levinson, W. (2006) · Journal of Medical Internet Research · doi:10.2196/jmir.8.3.e22 · Cited by 283 · see citing works
Ybarra, M. L., & Suman, M. W. (2006) · Health Education Research · doi:10.1093/her/cyl062 · Cited by 273 · see citing works
Internet use by the public to search for health-related information
AlGhamdi, K. M., & Moussa, N. A. (2012) · International Journal of Medical Informatics · doi:10.1016/j.ijmedinf.2011.12.004 · Cited by 264 · see citing works
The Doctor, The Patient and the World-Wide Web: How the Internet is Changing Healthcare
powell, J. A., Darvell, M., & Gray, J. A. M. (2003) · Journal of the Royal Society of Medicine · doi:10.1258/jrsm.96.2.74 · Cited by 242 · see citing works
Silver, M. P. (2015) · Journal of Medical Internet Research · doi:10.2196/jmir.3588 · Cited by 224 · see citing works
Stevenson, F. A., Kerr, C., Murray, E., & Nazareth, I. (2007) · BMC Family Practice · doi:10.1186/1471-2296-8-47 · Cited by 212 · see citing works
Sommerhalder, K., Abraham, A., Zufferey, M. C., Barth, J., & Abel, T. (2009) · Patient Education and Counseling · doi:10.1016/j.pec.2009.03.028 · Cited by 200 · see citing works
Hart, A., Henwood, F., & Wyatt, S. (2004) · Journal of Medical Internet Research · doi:10.2196/jmir.6.3.e36 · Cited by 193 · see citing works
Oh, H. J., & Lee, B. (2011) · Health Communication · doi:10.1080/10410236.2011.567449 · Cited by 192 · see citing works
Helft, P. R., Hlubocky, F. J., & Daugherty, C. K. (2003) · Journal of Clinical Oncology · doi:10.1200/jco.2003.08.007 · Cited by 179 · see citing works
How to critically appraise an article
Young, J. M., & Solomon, M. J. (2009) · Nature Clinical Practice Gastroenterology & Hepatology · doi:10.1038/ncpgasthep1331 · Cited by 178 · see citing works
How Patients With Schizophrenia Use the Internet: Qualitative Study
Schrank, B., Sibitz, I., Unger, A., & Amering, M. (2010) · Journal of Medical Internet Research · doi:10.2196/jmir.1550 · Cited by 163 · see citing works
Informed Patients and the Internet
Kivits, J. (2006) · Journal of Health Psychology · doi:10.1177/1359105306061186 · Cited by 162 · see citing works
Parents Seeking Health-Related Information on the Internet: Cross-Sectional Study
Bianco, A., Zucco, R., Nobile, C. G. A., Pileggi, C., & Pavía, M. (2013) · Journal of Medical Internet Research · doi:10.2196/jmir.2752 · Cited by 144 · see citing works
A review of theoretical models of health information seeking on the web
Marton, C., & Choo, C. W. (2012) · Journal of Documentation · doi:10.1108/00220411211225575 · Cited by 143 · see citing works
Prepared patients: Internet information seeking by new rheumatology patients
Hay, M. C., Cadigan, R. J., Khanna, D., Strathmann, C., Lieber, E., Altman, R. D., McMahon, M. A., Kokhab, M., & Furst, D. E. (2008) · Arthritis Care & Research · doi:10.1002/art.23533 · Cited by 138 · see citing works
Ahluwalia, S., Murray, E., Stevenson, F., Kerr, C., & Burns, J. (2010) · British Journal of General Practice · doi:10.3399/bjgp10x483120 · Cited by 108 · see citing works
Xie, B. (2009) · Journal of Health Communication · doi:10.1080/10810730903089614 · Cited by 104 · see citing works
Bessell, T. (2003) · BMJ Quality & Safety · doi:10.1136/qhc.12.2.88 · Cited by 81 · see citing works
The doctor as the second opinion and the internet as the first
Gualtieri, L. N. (2009) · CHI '09 Extended Abstracts on Human Factors in Computing Systems · doi:10.1145/1520340.1520352 · Cited by 81 · see citing works
Chung, J. E. (2013) · Journal of Health Communication · doi:10.1080/10810730.2012.743628 · Cited by 71 · see citing works
Probing, Impelling, But Not Offending Doctors
Chiu, Y. (2011) · Qualitative Health Research · doi:10.1177/1049732311417455 · Cited by 68 · see citing works
Caiata-Zufferey, M., & Schulz, P. J. (2012) · Health Communication · doi:10.1080/10410236.2011.636478 · Cited by 67 · see citing works
Information from the Internet: attitudes of Australian oncology patients
Newnham, G. M., Burns, W. I., Snyder, R. D., DOWLING, A. J., Ranieri, N., Gray, E. L., & McLachlan, S. A. (2006) · Internal Medicine Journal · doi:10.1111/j.1445-5994.2006.01212.x · Cited by 61 · see citing works
A systematic review of the relationship between parenting styles and children’s physical activity
Davids, E. L., & Roman, N. V. (2014) · UWC Research Repository (University of the Western Cape) · Cited by 42 · see citing works
Russ, H., Giveon, S. M., Granek-Catarivas, M., & Yaphe, J. (2011) · PubMed · Cited by 37 · see citing works
Dilliway, G., & Maudsley, G. (2008) · Journal of Evaluation in Clinical Practice · doi:10.1111/j.1365-2753.2007.00911.x · Cited by 29 · see citing works
Flagged first, then by citations
3 of the 42 references couldn’t be matched to a known paper.
Research works printed but not linked: 1
- [19]Critical Appraisal Skills Programme (CASP) CASP checklists 2013 2016-09-28 Oxford, UK CASP UK http://www.casp-uk.net/checklists
Cited by
Sorted by citations
Public health and online misinformation: challenges and recommendations
Swire-Thompson, B., & Lazer, D. (2020) · Annual Review of Public Health · doi:10.1146/annurev-publhealth-040119-094127 · Cited by 1,170 · see citing works
Lecanemab: Appropriate Use Recommendations
Cummings, J., Apostolova, L., Rabinovici, G. D., Atri, A., Aisen, P., Greenberg, S., Hendrix, S., Selkoe, D., Weiner, M., Petersen, R. C., et al. (2023) · The Journal of Prevention of Alzheimer's Disease · doi:10.14283/jpad.2023.30 · Cited by 961 · see citing works
Online Health Information Seeking Behavior: A Systematic Review
Jia, X., Pang, Y., & Liu, L. S. (2021) · Healthcare · doi:10.3390/healthcare9121740 · Cited by 547 · see citing works
Kubb, C., & Foran, H. M. (2020) · Journal of Medical Internet Research · doi:10.2196/19985 · Cited by 262 · see citing works
Barrett, M., Boyne, J. J., Brandts, J., Rocca, H. B., Maesschalck, L. D., Wit, K. D., Dixon, L., Eurlings, C., Fitzsimons, D., Golubnitschaja, O., et al. (2019) · The EPMA Journal · doi:10.1007/s13167-019-00188-9 · Cited by 211 · see citing works
Yuan, S., Liao, Z., Huang, H., Jiang, B., Zhang, X., Wang, Y., & Zhao, M. (2020) · Medical Science Monitor · doi:10.12659/msm.923767 · Cited by 178 · see citing works
A multi-stakeholder perspective on sustainable healthcare: From 2030 onwards
Pereno, A., & Eriksson, D. (2020) · Futures · doi:10.1016/j.futures.2020.102605 · Cited by 191 · see citing works
Deep Learning for Text Style Transfer: A Survey
Jin, D., Jin, Z., Hu, Z., Vechtomova, O., & Mihalcea, R. F. (2021) · Computational Linguistics · doi:10.1162/coli_a_00426 · Cited by 192 · see citing works
Luo, A., Qin, L., Yuan, Y., Yang, Z., Liu, F., Huang, P., & Xie, W. (2022) · Journal of Medical Internet Research · doi:10.2196/23354 · Cited by 176 · see citing works
The influence of online health information on health decisions: A systematic review
Thapa, D. K., Visentin, D. C., Kornhaber, R. A., West, S., & Cleary, M. L. (2020) · Patient Education and Counseling · doi:10.1016/j.pec.2020.11.016 · Cited by 168 · see citing works
Pramukti, I., Strong, C., Sitthimongkol, Y., Setiawan, A., Pandin, M. G. R., Yen, C., Lin, C., Griffiths, M. D., & Ko, N. (2020) · Journal of Medical Internet Research · doi:10.2196/24487 · Cited by 171 · see citing works
Online health research and health anxiety: A systematic review and conceptual integration.
Brown, R. J., Skelly, N., & Chew-Graham, C. A. (2020) · Clinical Psychology: Science and Practice · doi:10.1111/cpsp.12299 · Cited by 140 · see citing works
Adly, A. S., Adly, A. S., & Adly, M. S. (2020) · Journal of Medical Internet Research · doi:10.2196/19104 · Cited by 138 · see citing works
SERIES: eHealth in primary care. Part 1: Concepts, conditions and challenges
van der Kleij, R., Kasteleyn, M. J., Meijer, E., Bonten, T. N., Houwink, E. J. F., Teichert, M., van Luenen, S., Vedanthan, R., Evers, A. W. M., Car, J., et al. (2019) · European Journal of General Practice · doi:10.1080/13814788.2019.1658190 · Cited by 133 · see citing works
Health information on social media.
Marar, S. D., Al-Madaney, M. M., & Almousawi, F. H. (2019) · Saudi Medical Journal · doi:10.15537/smj.2019.12.24682 · Cited by 134 · see citing works
Large Language Models for Therapy Recommendations Across 3 Clinical Specialties: Comparative Study
Wilhelm, T. I., Roos, J., & Kaczmarczyk, R. (2023) · Journal of Medical Internet Research · doi:10.2196/49324 · Cited by 133 · see citing works
Swoboda, C. M., Hulle, J. M. V., McAlearney, A. S., & Huerta, T. R. (2018) · BMC Family Practice · doi:10.1186/s12875-018-0805-7 · Cited by 125 · see citing works
Langford, A. T., & Loeb, S. (2019) · Journal of Medical Internet Research · doi:10.2196/13512 · Cited by 124 · see citing works
Will, J., Gupta, M., Zaretsky, J., Dowlath, A., Testa, P. A., & Feldman, J. (2025) · Journal of Medical Internet Research · doi:10.2196/69955 · Cited by 123 · see citing works
Electronic Health Behaviors Among US Adults With Chronic Disease: Cross-Sectional Survey
Madrigal, L., & Escoffery, C. (2018) · Journal of Medical Internet Research · doi:10.2196/11240 · Cited by 121 · see citing works
More than Words in Medical Question-and-Answer Sites: A Content-Context Congruence Perspective
Peng, C.-H., Yin, D., & Zhang, H. (2020) · Information Systems Research · doi:10.1287/isre.2020.0923 · Cited by 117 · see citing works
Online Communities as a Driver for Patient Empowerment: Systematic Review
Johansson, V., Íslind, A. S., Lindroth, T., Angenete, E., & Gellerstedt, M. (2021) · Journal of Medical Internet Research · doi:10.2196/19910 · Cited by 121 · see citing works
Wu, H., Ba, N., Ren, S., Xu, L., Chai, J., Irfan, M. F., Hao, Y., & Lu, Z. (2021) · Socio-Economic Planning Sciences · doi:10.1016/j.seps.2021.101178 · Cited by 116 · see citing works
Studying health-related internet and mobile device use using web logs and smartphone records
Bach, R. L., & Wenz, A. (2020) · PLoS ONE · doi:10.1371/journal.pone.0234663 · Cited by 114 · see citing works
Dr Google in the ED: Searching for online health information by adult emergency department patients
Cocco, A. M., Zordan, R., Taylor, D. M., Weiland, T. J., Dilley, S. J., Kant, J., Dombagolla, M., Hendarto, A., Lai, F., & Hutton, J. (2018) · Medical Journal of Australia · doi:10.5694/mja17.00889 · Cited by 114 · see citing works
Rundo, L., Pirrone, R., Vitabile, S., Sala, E., & Gambino, O. (2020) · Journal of Biomedical Informatics · doi:10.1016/j.jbi.2020.103479 · Cited by 113 · see citing works
Asan, O., Yu, Z., & Crotty, B. H. (2021) · PLoS ONE · doi:10.1371/journal.pone.0247583 · Cited by 112 · see citing works
Peng, Y., Yin, P., Deng, Z., & Wang, R. (2019) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph17010139 · Cited by 110 · see citing works
Allen, M. R., Webb, S., Mandvi, A., Frieden, M., Tai-Seale, M., & Kallenberg, G. (2024) · BMC Primary Care · doi:10.1186/s12875-024-02282-y · Cited by 100 · see citing works
eHealth literacy among older adults living with cancer and their caregivers: A scoping review
Verma, R., Saldanha, C., Ellis, U. M., Sattar, S., & Haase, K. R. (2021) · Journal of Geriatric Oncology · doi:10.1016/j.jgo.2021.11.008 · Cited by 99 · see citing works
Jiang, X., Xie, H., Tang, R., Du, Y., Li, T., Gao, J., Xiu-ping, X., Jiang, S., Zhao, T., Zhao, W., et al. (2021) · Journal of Medical Internet Research · doi:10.2196/25817 · Cited by 98 · see citing works
Compulsive Health-Related Internet Use and Cyberchondria
Khazaal, Y., Chatton, A., Rochat, L., Hede, V., Viswasam, K., Penzenstadler, L. E., Berle, D., & Starčević, V. (2020) · European Addiction Research · doi:10.1159/000510922 · Cited by 104 · see citing works
Is ChatGPT an Effective Tool for Providing Dietary Advice?
Ponzo, V., Goitre, I., Favaro, E., Merlo, F. D., Mancino, M. V., Riso, S., & Bo, S. (2024) · Nutrients · doi:10.3390/nu16040469 · Cited by 100 · see citing works
Papp-Zipernovszky, O., Horváth, M. D., Schulz, P. J., & Csabai, M. (2021) · Frontiers in Public Health · doi:10.3389/fpubh.2021.635943 · Cited by 108 · see citing works
Nastasi, A. J., Courtright, K. R., Halpern, S. D., & Weissman, G. E. (2023) · Scientific Reports · doi:10.1038/s41598-023-45223-y · Cited by 96 · see citing works
Atanasova, S., Kamin, T., & Petrič, G. (2018) · Computers in Human Behavior · doi:10.1016/j.chb.2018.01.031 · Cited by 95 · see citing works
Impacts of the Internet on Health Inequality and Healthcare Access: A Cross-Country Study
Yu, J., & Meng, S. (2022) · Frontiers in Public Health · doi:10.3389/fpubh.2022.935608 · Cited by 100 · see citing works
Housing Risk Factors Associated with Respiratory Disease: A Systematic Review
Wimalasena, N. N., Chang-Richards, A., Wang, K. I.-K., & Dirks, K. N. (2021) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph18062815 · Cited by 91 · see citing works
Chervenak, J., Lieman, H., Blanco-Breindel, M., & Jindal, S. (2023) · Fertility and Sterility · doi:10.1016/j.fertnstert.2023.05.151 · Cited by 87 · see citing works
Mental health misinformation on social media: Review and future directions
Starvaggi, I., Dierckman, C., & Lorenzo-Luaces, L. (2024) · Current Opinion in Psychology · doi:10.1016/j.copsyc.2023.101738 · Cited by 88 · see citing works
An Empirical Study of Older Adult’s Voice Assistant Use for Health Information Seeking
Brewer, R., Pierce, C., Upadhyay, P., & Park, L. (2022) · ACM Transactions on Interactive Intelligent Systems · doi:10.1145/3484507 · Cited by 89 · see citing works
Fan, K. S., Ghani, S., Machairas, N., Lenti, L., Fan, K. H., Richardson, D., Scott, A., & Raptis, D. A. (2020) · BMJ Open · doi:10.1136/bmjopen-2020-040487 · Cited by 85 · see citing works
Álvarez‐Gálvez, J., Salinas-Pérez, J. A., Montagni, I., & Salvador‐Carulla, L. (2020) · International Journal of Public Health · doi:10.1007/s00038-020-01363-w · Cited by 84 · see citing works
YouTube as a source of misinformation on COVID-19 vaccination: a systematic analysis
Li, H. O., Pastukhova, E., Brandts‐Longtin, O., Tan, M. G., & Kirchhof, M. G. (2022) · BMJ Global Health · doi:10.1136/bmjgh-2021-008334 · Cited by 84 · see citing works
The Development and Validation of the Short Cyberchondria Scale (SCS)
Jokić-Begić, N., Mikac, U., Čuržik, D., & Sangster Jokić, C. (2019) · Journal of Psychopathology and Behavioral Assessment · doi:10.1007/s10862-019-09744-z · Cited by 82 · see citing works
Liu, P. L., & Jiang, S. (2019) · Health Communication · doi:10.1080/10410236.2019.1673948 · Cited by 82 · see citing works
van Dijk, M. R., Koster, M. P. H., Oostingh, E. C., Willemsen, S. P., Steegers, E. A. P., & Steegers-Theunissen, R. P. M. (2020) · Journal of Medical Internet Research · doi:10.2196/15773 · Cited by 80 · see citing works
Digitally engaged physicians about the digital health transition
Győrffy, Z., Radó, N., & Meskó, B. (2020) · PLoS ONE · doi:10.1371/journal.pone.0238658 · Cited by 75 · see citing works
Characterization of False or Misleading Fluoride Content on Instagram: Infodemiology Study
Lotto, M., Sá Menezes, T., Zakir Hussain, I., Tsao, S.-F., Ahmad Butt, Z., P Morita, P., & Cruvinel, T. (2022) · Journal of Medical Internet Research · doi:10.2196/37519 · Cited by 76 · see citing works
The role of internet resources in health decision-making: a qualitative study
Bussey, L. G., & Sillence, E. (2019) · DIGITAL HEALTH · doi:10.1177/2055207619888073 · Cited by 70 · see citing works
Characteristics of Antivaccine Messages on Social Media: Systematic Review
Wawrzuta, D., Jaworski, M., Gotlib, J., & Pańczyk, M. (2021) · Journal of Medical Internet Research · doi:10.2196/24564 · Cited by 69 · see citing works
Framer, A. (2021) · Therapeutic Advances in Psychopharmacology · doi:10.1177/2045125321991274 · Cited by 73 · see citing works
Halboub, E. S., Al-Ak’hali, M. S., Al‐Mekhlafi, H. M., & Alhajj, M. N. (2021) · BMC Public Health · doi:10.1186/s12889-021-10218-9 · Cited by 68 · see citing works
Wångdahl, J. M., Jaensson, M., Dahlberg, K., & Nilsson, U. G. (2019) · JMIR mhealth and uhealth · doi:10.2196/16316 · Cited by 66 · see citing works
Weber, W., Reinhardt, A., & Rossmann, C. (2020) · Journal of Medical Internet Research · doi:10.2196/15099 · Cited by 67 · see citing works
Comparison of Answers between ChatGPT and Human Dieticians to Common Nutrition Questions
Kirk, D., van Eijnatten, E. J. M., & Camps, G. (2023) · Journal of Nutrition and Metabolism · doi:10.1155/2023/5548684 · Cited by 67 · see citing works
Social Media and Obesity in Adults: a Review of Recent Research and Future Directions
Waring, M. E., Jake‐Schoffman, D. E., Holovatska, M. M., Mejia, C., Williams, J. C., & Pagoto, S. (2018) · Current Diabetes Reports · doi:10.1007/s11892-018-1001-9 · Cited by 67 · see citing works
Impact of the Internet on Patient-Physician Communication
Langford, A. T., Roberts, T. R., Gupta, J., Orellana, K. T., & Loeb, S. (2019) · European Urology Focus · doi:10.1016/j.euf.2019.09.012 · Cited by 63 · see citing works
Informing Patients about Biosimilar Medicines: The Role of European Patient Associations
Vandenplas, Y., Simoens, S., Wilder, P. V., Vulto, A. G., & Huys, I. (2021) · Pharmaceuticals · doi:10.3390/ph14020117 · Cited by 65 · see citing works
Dong, D., Chung, R. Y.-N., Chan, R. H. W., Gong, S., & Xu, R. H. (2020) · Orphanet Journal of Rare Diseases · doi:10.1186/s13023-020-01587-2 · Cited by 62 · see citing works
Byaro, M., Rwezaula, A. A., & Ngowi, N. (2023) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2023.122445 · Cited by 68 · see citing works
Stellefson, M., Paige, S. R., Tennant, B., Alber, J. M., Chaney, B. H., Chaney, D. J., & Grossman, S. (2017) · Journal of Medical Internet Research · doi:10.2196/jmir.8481 · Cited by 61 · see citing works
Jiao, W., Chang, A., Ho, M. K. W., Lu, Q., Liu, M. T., & Schulz, P. J. (2023) · Journal of Medical Internet Research · doi:10.2196/47595 · Cited by 87 · see citing works
Dumas, A., Lapointe, A., & Desroches, S. (2018) · Journal of Medical Internet Research · doi:10.2196/jmir.9230 · Cited by 60 · see citing works
Theory of Motivated Information Management: A Meta-Analytic Review
Kuang, K., & Wilson, S. R. (2020) · Communication Theory · doi:10.1093/ct/qtz025 · Cited by 59 · see citing works
Expertise Style Transfer: A New Task Towards Better Communication between Experts and Laymen
Cao, Y., Shui, R., Pan, L., Kan, M., Liu, Z., & Chua, T. (2020) · Proceedings of the conference - Association for Computational Linguistics. Meeting · doi:10.18653/v1/2020.acl-main.100 · Cited by 60 · see citing works
Carmona, K. A., Chittamuru, D., Kravitz, R. L., Ramondt, S., & Ramírez, A. S. (2022) · Journal of Medical Internet Research · doi:10.2196/36322 · Cited by 54 · see citing works
Gazibara, T. M., Cakić, J., Cakić, M., Pekmezovic, T. D., & Grgurević, A. (2018) · Health Promotion International · doi:10.1093/heapro/day028 · Cited by 58 · see citing works
August, T., Wang, L. L., Bragg, J., Hearst, M. A., Head, A., & Lo, K. (2023) · ACM Transactions on Computer-Human Interaction · doi:10.1145/3589955 · Cited by 57 · see citing works
Evaluating Neural Text Simplification in the Medical Domain
van den Bercken, L., Sips, R.-J., & Lofi, C. (2019) · International World Wide Web Conference (WWW) · doi:10.1145/3308558.3313630 · Cited by 57 · see citing works
Exploring the impact of online information signals in leveraging the economic returns of physicians
Shah, A. M., Yan, X., Shah, S. A. A., Shah, S. J., & Mamirkulova, G. (2019) · Journal of Biomedical Informatics · doi:10.1016/j.jbi.2019.103272 · Cited by 55 · see citing works
Professional Ethics for Digital Age Psychiatry: Boundaries, Privacy, and Communication
Sabin, J. E., & Harland, J. C. (2017) · Current Psychiatry Reports · doi:10.1007/s11920-017-0815-5 · Cited by 53 · see citing works
Socio‐demographic characteristics affect health information seeking on the Internet in Turkey
Demirci, Ş., Uğurluoğlu, Ö., Konca, M., & Çakmak, C. (2021) · Health Information & Libraries Journal · doi:10.1111/hir.12358 · Cited by 53 · see citing works
The Pitfalls of Overtreatment: Why More Care is not Necessarily Beneficial
Ooi, K. (2020) · Asian Bioethics Review · doi:10.1007/s41649-020-00145-z · Cited by 52 · see citing works
Millar, R. J., Sahoo, S., Yamashita, T., & Cummins, P. A. (2020) · Patient Education and Counseling · doi:10.1016/j.pec.2020.02.030 · Cited by 50 · see citing works
Huisman, M., Joye, S., & Biltereyst, D. (2019) · Journal of Aging and Health · doi:10.1177/0898264319873809 · Cited by 50 · see citing works
Xiong, Z., Zhang, L., Li, Z., Xu, W., Zhang, Y., & Ye, T. (2021) · Journal of Medical Internet Research · doi:10.2196/30855 · Cited by 51 · see citing works
Development of Principles for Health-Related Information on Social Media: Delphi Study
Denniss, E., Lindberg, R., & McNaughton, S. A. (2022) · Journal of Medical Internet Research · doi:10.2196/37337 · Cited by 49 · see citing works
Lee, D. K. L., & Ramazan, O. (2021) · Journal of Health Communication · doi:10.1080/10810730.2021.1955312 · Cited by 47 · see citing works
The Importance of Countering Biosimilar Disparagement and Misinformation
Cohen, H. P., & McCabe, D. (2020) · BioDrugs · doi:10.1007/s40259-020-00433-y · Cited by 48 · see citing works
Mitsutake, S., Takahashi, Y., Otsuki, A., Umezawa, J., Yaguchi‐Saito, A., Saito, J., Fujimori, M., Shimazu, T., & INFORM Study Group (2023) · Journal of Medical Internet Research · doi:10.2196/44741 · Cited by 48 · see citing works
Martins, M. V., Koert, E., Sylvest, R., Maeda, E., Moura‐Ramos, M., Hammarberg, K., & Harper, J. C. (2023) · Human Reproduction · doi:10.1093/humrep/dead253 · Cited by 49 · see citing works
Mediating Pain: Navigating Endometriosis on Social Media
Holowka, E. M. (2022) · Frontiers in Pain Research · doi:10.3389/fpain.2022.889990 · Cited by 47 · see citing works
SERIES: eHealth in primary care. Part 4: Addressing the challenges of implementation
Versluis, A., van Luenen, S., Meijer, E., Honkoop, P., Pinnock, H., Mohr, D. C., Neves, A. L., Chavannes, N. H., & van der Kleij, R. (2020) · European Journal of General Practice · doi:10.1080/13814788.2020.1826431 · Cited by 47 · see citing works
Walker, K. K., Owens, H. N., & Zimet, G. D. (2020) · Preventive Medicine Reports · doi:10.1016/j.pmedr.2020.101240 · Cited by 47 · see citing works
Mackintosh, N., Agarwal, S., Adcock, K., Armstrong, N., Briley, A., Patterson, M., Sandall, J., & (Sarah) Gong, Q. (2020) · Midwifery · doi:10.1016/j.midw.2020.102803 · Cited by 45 · see citing works
MEMETAKAN PESAN HOAKS BERITA COVID-19 DI INDONESIA LINTAS KATEGORI, SUMBER, DAN JENIS DISINFORMASI
Bafadhal, O. M., & Santoso, A. D. (2020) · Bricolage Jurnal Magister Ilmu Komunikasi · doi:10.30813/bricolage.v6i02.2148 · Cited by 46 · see citing works
Bringing the clinical laboratory into the strategy to advance diagnostic excellence
Lubin, I. M., Astles, J. R., Shahangian, S., Madison, B. M., Parry, R. C., Schmidt, R. L., & Rubinstein, M. L. (2021) · Diagnosis · doi:10.1515/dx-2020-0119 · Cited by 45 · see citing works
BPPV Information on Google Versus AI (ChatGPT)
Bellinger, J. R., Chapa, J. S. D. L., Kwak, M. W., Ramos, G. A., Morrison, D. R., & Kesser, B. W. (2023) · Otolaryngology · doi:10.1002/ohn.506 · Cited by 45 · see citing works
Open AI meets open notes: surveillance capitalism, patient privacy and online record access
Blease, C. (2023) · Journal of Medical Ethics · doi:10.1136/jme-2023-109574 · Cited by 45 · see citing works
Hassona, Y. M., Alqaisi, D., Al-Haddad, A., Georgakopoulou, E. A., Malamos, D., Alrashdan, M. S., & Sawair, F. (2024) · Oral Surgery Oral Medicine Oral Pathology and Oral Radiology · doi:10.1016/j.oooo.2024.04.010 · Cited by 44 · see citing works
Caregiving Experience of Dementia among Korean American Family Caregivers
Kim, H. J., Kehoe, P., Gibbs, L., & Lee, J. (2019) · Issues in Mental Health Nursing · doi:10.1080/01612840.2018.1534909 · Cited by 44 · see citing works
Nastasi, A. J., Courtright, K. R., Halpern, S. D., & Weissman, G. E. (2023) · medRxiv · doi:10.1101/2023.02.25.23286451 · Cited by 44 · see citing works
Tharakan, S., Klein, B. J., Bartlett, L. E., Atlas, A., Parada, S. A., & Cohn, R. M. (2024) · Journal of Shoulder and Elbow Surgery · doi:10.1016/j.jse.2023.11.014 · Cited by 43 · see citing works
Physician Perspectives on Internet-Informed Patients: Systematic Review
Lu, Q., & Schulz, P. J. (2024) · Journal of Medical Internet Research · doi:10.2196/47620 · Cited by 45 · see citing works
Patel, E. A., Fleischer, L. T., Filip, P., Eggerstedt, M., Hutz, M. J., Michaelides, E. M., Batra, P. S., & Tajudeen, B. A. (2024) · Otolaryngology · doi:10.1002/ohn.816 · Cited by 43 · see citing works
Cisu, T., Mingin, G. C., & Baskin, L. S. (2018) · Journal of Pediatric Urology · doi:10.1016/j.jpurol.2018.08.020 · Cited by 43 · see citing works
Contextualizing privacy on health-related use of information technology
Park, Y. J., & Shin, D. (2019) · Computers in Human Behavior · doi:10.1016/j.chb.2019.106204 · Cited by 43 · see citing works
Lim, H. M., Dunn, A. G., Lim, J. R., Abdullah, A. B., & Ng, C. J. (2022) · Digital Health · doi:10.1177/20552076221097784 · Cited by 44 · see citing works
Sbaffi, L., & Zhao, C. (2019) · Journal of the Association for Information Science and Technology · doi:10.1002/asi.24230 · Cited by 40 · see citing works
- Authors
- Tan, S. S.-L., & Goonawardene, N.
- Affiliations
- National University of Singapore (SG)
- Singapore Management University (SG)
- Corresponding author
- Tan, Sharon Swee-Lin
- Venue
- Journal of Medical Internet Research
- Publisher
- JMIR Publications Inc.
- Published
- 2017-01-19
- Volume
- 19
- Issue
- 1
- Pages
- e9
- ISSN
- 1438-8871 (ISSN-L)
- PMC
- PMC5290294
- OpenAlex
- W2576167606
- Cited by
- 1,101
- References
- 42
- Citations by year
- 2026: 102 · 2025: 123 · 2024: 139 · 2023: 145 · 2022: 155 · 2021: 166 · 2020: 114 · 2019: 100 · 2018: 45 · 2017: 10 · 2012: 1
- FWCI
- 12.94
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Licence
- cc-by
- Locations
- Journal of Medical Internet Research (publishedVersion, cc-by)
- Europe PMC (PubMed Central) (publishedVersion, cc-by)
- PubMed Central (publishedVersion, cc-by)
- PubMed (publishedVersion)
- Singapore Management University Institutional Knowledge (InK) (Singapore Management University) (submittedVersion)
- Topics
- Health Sciences › Health Professions › General Health Professions › Health Literacy and Information Accessibility
- Health Sciences › Health Professions › General Health Professions › Patient-Provider Communication in Healthcare
- Health Sciences › Health Professions › Health Information Management › Electronic Health Records Systems
- Keywords
- online health information seeking, physician-patient relationship, patient-provider communication
- MeSH terms
- Humans, Physician-Patient Relations, Health Behavior, Internet, Information Seeking Behavior
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
