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Competing Perspectives on the Link between Strategic Information Technology Alignment and Organizational Agility: Insights from a Mediation Model1
Abstract
Strategic information technology alignment remains a top priority for business and IT executives. Yet with a recent rise in environmental volatility, firms are asking how to be more agile in identifying and responding to market-based threats and opportunities. Whether alignment helps or hurts agility is an unresolved issue. This paper presents a variety of arguments from the literature that alternately predict a positive or negative relationship between alignment and agility. This relationship is then tested using a model in which agility mediates the link between alignment and firm performance under varying conditions of IT infrastructure flexibility and environmental volatility. Using data from a matched survey of IT and business executives in 241 firms, we uncover a positive and significant link between alignment and agility and between agility and firm performance. We also show that the effect of alignment on performance is fully mediated by agility, that environmental volatility positively moderates the link between agility and firm performance, and that agility has a greater impact on firm performance in more volatile markets. While IT infrastructure flexibility does not moderate the link between alignment and agility, except in a volatile environment, we reveal that IT infrastructure flexibility has a positive and significant main effect on agility. In fact, the effect of IT infrastructure flexibility on agility is as strong as the effect of alignment on agility. This…
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Metadata
- Authors
- Tallon, P. P., & Pinsonneault, A.
- Affiliations
- Loyola University Maryland (US)
- McGill University (CA)
- Venue
- MIS Quarterly
- Publisher
- MIS Quarterly
- Published
- 2011-06-01
- Volume
- 35
- Issue
- 2
- Pages
- 463-486
- ISSN
- 0276-7783 (ISSN-L)
- 2162-9730
- OpenAlex
- W1491477619
- Cited by
- 1,187
- References
- 107
- Citations by year
- 2026: 90 · 2025: 97 · 2024: 96 · 2023: 101 · 2022: 112 · 2021: 107 · 2020: 104 · 2019: 75 · 2018: 79 · 2017: 48 · 2016: 53 · 2015: 84 · 2014: 58 · 2013: 57 · 2012: 22
- FWCI
- 91.53
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- MIS Quarterly (publishedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Management Information Systems › Information Technology Governance and Strategy
- Social Sciences › Business, Management and Accounting › Management of Technology and Innovation › Collaboration in agile enterprises
- Physical Sciences › Computer Science › Information Systems › Information Systems Education and Curriculum Development
- Keywords
- organizational agility, firm performance, IT infrastructure flexibility, environmental volatility, mediation, moderating effect, business-IT alignment, IT executives
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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