Theorizing the Multiplicity of Digital Phenomena: The Ecology of Configurations, Causal Recipes, and Guidelines for Applying QCA
Open accessAbstract
Faced with the challenge of multifaceted digital phenomena, researchers in IS and related fields have increasingly adopted qualitative comparative analysis (QCA). However, in the absence of explicit guidelines for how to use QCA for theory development, the popularity and proliferation of QCA possibly amplifies the risk of using QCA in an atheoretical manner, hindering theoretical advancement. In this paper, we offer a conceptual framework and prescriptive guidelines for applying QCA to develop causal recipes that account for complex digital phenomena marked by theoretical and configurational multiplicity. Causal recipes are formal statements explaining how causally relevant elements combine into configurations associated with outcomes of interest. We describe these causal recipes in terms of which causes matter (i.e., factorial logic) and how these causes combine into configurations (i.e., combinatorial logic) to produce target outcomes, and propose an ecology of configurations that elucidates the explanatory power of multiple configurations as well as their explanatory overlap. Further, we offer two illustrative empirical examples to demonstrate the usefulness of our framework and step-by-step guidelines for applying QCA to deductive theory testing as well as inductive theory development on phenomena marked by multiplicity.
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
Cites
Evaluating structural equation models with unobservable variables and measurement error
Fornell, C., & Larcker, D. F. (1981) · Journal of Marketing Research · doi:10.1177/002224378101800104 · Cited by 109,190 · see citing works
Theory of the firm: Managerial behavior, agency costs and ownership structure
Jensen, M. C., & Meckling, W. H. (1976) · Journal of Financial Economics · doi:10.1016/0304-405x(76)90026-x · Cited by 71,491 · see citing works
DiMaggio, P. J., & Powell, W. W. (1983) · American Sociological Review · doi:10.2307/2095101 · Cited by 38,435 · see citing works
DiMaggio, P., & Powell, W. W. (2004) · Advances in strategic management · doi:10.1016/s0742-3322(00)17011-1 · Cited by 25,866 · see citing works
Exploration and Exploitation in Organizational Learning
March, J. G. (1991) · Organization Science · doi:10.1287/orsc.2.1.71 · Cited by 21,942 · see citing works
Separation of Ownership and Control
Fama, E. F., & Jensen, M. C. (1983) · The Journal of Law and Economics · doi:10.1086/467037 · Cited by 19,465 · see citing works
Building Theories from Case Study Research
Eisenhardt, K. M. (1989) · The Academy of Management Review · doi:10.2307/258557 · Cited by 17,455 · see citing works
Building theories from case study research
Eisenhardt, K. M. (2009) · STUDI ORGANIZZATIVI · doi:10.3280/so2008-002004 · Cited by 11,395 · see citing works
Structural Equation Modeling and Regression: Guidelines for Research Practice
Gefen, D., Straub, D., & Boudreau, M.-C. (2000) · Communications of the Association for Information Systems · doi:10.17705/1cais.00407 · Cited by 6,416 · see citing works
Building Better Causal Theories: A Fuzzy Set Approach to Typologies in Organization Research
Fiss, P. C. (2011) · Academy of Management Journal · doi:10.5465/amj.2011.60263120 · Cited by 5,930 · see citing works
Self-citationToward a Model of Organizations as Interpretation Systems
Daft, R. L., & Weick, K. E. (1984) · Academy of Management Review · doi:10.5465/amr.1984.4277657 · Cited by 5,021 · see citing works
Ragin, C. C. (2008) · University of Chicago Press eBooks · doi:10.7208/chicago/9780226702797.001.0001 · Cited by 4,595 · see citing works
The second machine age: work, progress, and prosperity in a time of brilliant technologies
(2015) · Choice Reviews Online · doi:10.5860/choice.184834 · Cited by 4,401 · see citing works
Stewardship Theory or Agency Theory: CEO Governance and Shareholder Returns
Donaldson, L., & Davis, J. H. (1991) · Australian Journal of Management · doi:10.1177/031289629101600103 · Cited by 3,581 · see citing works
A dynamic model of process and product innovation
Utterback, J. M., & Abernathy, W. J. (1975) · Omega · doi:10.1016/0305-0483(75)90068-7 · Cited by 3,493 · see citing works
Studying Information Technology in Organizations: Research Approaches and Assumptions
Orlikowski, W. J., & Baroudi, J. J. (1991) · Information Systems Research · doi:10.1287/isre.2.1.1 · Cited by 3,351 · see citing works
Putting the enterprise into the enterprise system.
Davenport, T. H. (1998) · PubMed · Cited by 3,340 · see citing works
The Nature of Theory in Information Systems1
Gregor, S. (2006) · MIS Quarterly · doi:10.2307/25148742 · Cited by 3,306 · see citing works
Sambamurthy, V., Bharadwaj, A. S., & Grover (2003) · MIS Quarterly · doi:10.2307/30036530 · Cited by 3,238 · see citing works
Configurational Comparative Methods: Qualitative Comparative Analysis (QCA) and Related Techniques
Rihoux, B., & Ragin, C. (2009) · SAGE Publications · doi:10.4135/9781452226569 · Cited by 3,089 · see citing works
Yoo, Y., Henfridsson, O., & Lyytinen, K. (2010) · Information Systems Research · doi:10.1287/isre.1100.0322 · Cited by 2,964 · see citing works
10 Sociomateriality: Challenging the Separation of Technology, Work and Organization
Orlikowski, W. J., & Scott, S. V. (2008) · Academy of Management Annals · doi:10.5465/19416520802211644 · Cited by 2,571 · see citing works
A Status-Based Model of Market Competition
Podolny, J. M. (1993) · American Journal of Sociology · doi:10.1086/230091 · Cited by 2,472 · see citing works
Organizing for Innovation in the Digitized World
Yoo, Y., Boland, R. J., Lyytinen, K., & Majchrzak, A. (2012) · Organization Science · doi:10.1287/orsc.1120.0771 · Cited by 2,469 · see citing works
Organization design: an information processing view
Galbraith, J. R. (1974) · Interfaces · doi:10.1287/inte.4.3.28 · Cited by 2,451 · see citing works
The Concept of Fit in Strategy Research: Toward Verbal and Statistical Correspondence
Venkatraman, N. V. (1989) · Academy of Management Review · doi:10.5465/amr.1989.4279078 · Cited by 2,373 · see citing works
Jackson, E. L., Cohen, K. J., & Cyert, R. M. (1966) · Southern Economic Journal · doi:10.2307/1054885 · Cited by 2,310 · see citing works
A set-theoretic approach to organizational configurations
Fiss, P. C. (2007) · Academy of Management Review · doi:10.5465/amr.2007.26586092 · Cited by 2,225 · see citing works
Self-citationThe Influence of Top Management Team Heterogeneity on Firms' Competitive Moves
Hambrick, D. C., Cho, T. S., & Chen, M.-J. (1996) · Administrative Science Quarterly · doi:10.2307/2393871 · Cited by 2,164 · see citing works
The Comparative Method: Moving Beyond Qualitative and Quantitative Strategies
Ragin, C. C. (2014) · doi:10.1525/9780520957350 · Cited by 2,130 · see citing works
CONFIGURATIONAL APPROACHES TO ORGANIZATIONAL ANALYSIS.
MEYER, A. D., TSUI, A. S., & HININGS, C. R. (1993) · Academy of Management Journal · doi:10.2307/256809 · Cited by 2,053 · see citing works
Woodside, A. G. (2013) · Journal of Business Research · doi:10.1016/j.jbusres.2012.12.021 · Cited by 1,945 · see citing works
Narrative Methods for Organizational & Communication Research
Bøje, D. M. (2001) · SAGE Publications Ltd eBooks · doi:10.4135/9781849209496 · Cited by 1,668 · see citing works
Institutional Linkages and Organizational Mortality
Baum, J. A. C., & Oliver, C. (1991) · Administrative Science Quarterly · doi:10.2307/2393353 · Cited by 1,605 · see citing works
Finkelstein, S. D., & D'Aveni, R. A. (1994) · Academy of Management Journal · doi:10.2307/256667 · Cited by 1,510 · see citing works
Greckhamer, T., Furnari, S., Fiss, P. C., & Aguilera, R. V. (2018) · Strategic Organization · doi:10.1177/1476127018786487 · Cited by 1,474 · see citing works
Self-citationMultiparadigm perspectives on theory building
Gioia, D. A., & Pitre, E. (1990) · The Academy of Management Review · doi:10.5465/amr.1990.4310758 · Cited by 1,426 · see citing works
Constructing mystery: Empirical matters in theory development
Alvesson, M. G., & Kärreman, D. (2007) · Academy of Management Review · doi:10.5465/amr.2007.26586822 · Cited by 1,328 · see citing works
Pavlou, P. A., & El Sawy, O. A. (2006) · Information Systems Research · doi:10.1287/isre.1060.0094 · Cited by 1,311 · see citing works
A General Approach for Representing Constructs in Organizational Research
Bagozzi, R. P., & Edwards, J. R. (1998) · Organizational Research Methods · doi:10.1177/109442819800100104 · Cited by 1,217 · see citing works
Information Technology Effects on Firm Performance as Measured by Tobin's q
Bharadwaj, A. S., Bharadwaj, S. G., & Konsynski, B. R. (1999) · Management Science · doi:10.1287/mnsc.45.7.1008 · Cited by 1,206 · see citing works
Tallon, P. P., & Pinsonneault, A. (2011) · MIS Quarterly · doi:10.2307/23044052 · Cited by 1,187 · see citing works
Information Technology and the Changing Fabric of Organization
Zammuto, R. F., Griffith, T. L., Majchrzak, A., Dougherty, D. J., & Faraj, S. A. (2007) · Organization Science · doi:10.1287/orsc.1070.0307 · Cited by 1,150 · see citing works
Embracing Causal Complexity: The Emergence of a Neo-Configurational Perspective
Misangyi, V. F., Greckhamer, T., Furnari, S., Fiss, P. C., Crilly, D., & Aguilera, R. (2017) · Journal of Management · doi:10.1177/0149206316679252 · Cited by 1,099 · see citing works
Self-citationArrangements for Information Technology Governance: A Theory of Multiple Contingencies1
Sambamurthy, V., & Zmud, R. W. (1999) · MIS Quarterly · doi:10.2307/249754 · Cited by 1,050 · see citing works
EFFECTS OF BOARD AND OWNERSHIP STRUCTURE ON CORPORATE R&D STRATEGY.
Baysinger, B. D., Kosnik, R. D., & Turk, T. A. (1991) · Academy of Management Journal · doi:10.2307/256308 · Cited by 957 · see citing works
IPO Pricing in the Dot‐com Bubble
Ljungqvist, A. P., & Wilhelm, W. J. (2003) · The Journal of Finance · doi:10.1111/1540-6261.00543 · Cited by 875 · see citing works
Faking It or Muddling Through? Understanding Decoupling in Response to Stakeholder Pressures
Crilly, D., Zollo, M., & Hansen, M. T. (2012) · Academy of Management Journal · doi:10.5465/amj.2010.0697 · Cited by 874 · see citing works
The interplay between theory and method
Van Maanen, J., Sørensen, J. B., & Mitchell, T. R. (2007) · Academy of Management Review · doi:10.5465/amr.2007.26586080 · Cited by 860 · see citing works
Nadkarni, S., & Narayanan, V. K. (2007) · Strategic Management Journal · doi:10.1002/smj.576 · Cited by 829 · see citing works
Computing in Everyday Life: A Call for Research on Experiential Computing1
Yoo, Y. (2010) · MIS Quarterly · doi:10.2307/20721425 · Cited by 815 · see citing works
Optimal structure, market dynamism, and the strategy of simple rules
Davis, J. P., Eisenhardt, K. M., & Bingham, C. B. (2009) · Administrative Science Quarterly · doi:10.2189/asqu.2009.54.3.413 · Cited by 804 · cited 2× · see citing works
“Environmental uncertainty is related to the unpredictability in environmental change regarding product, technology and competitor (Davis et al. 2009).”
BackgroundSubstitutes or Complements? A Configurational Examination of Corporate Governance Mechanisms
Misangyi, V. F., & Acharya, A. G. (2014) · Academy of Management Journal · doi:10.5465/amj.2012.0728 · Cited by 771 · see citing works
A paradigmatic and methodological examination of information systems research from 1991 to 2001
Chen, W., & Hirschheim, R. (2004) · Information Systems Journal · doi:10.1111/j.1365-2575.2004.00173.x · Cited by 653 · see citing works
Reasoning in Organization Science
Mantere, S., & Ketokivi, M. A. (2012) · Academy of Management Review · doi:10.5465/amr.2011.0188 · Cited by 603 · see citing works
Fichman, R. G. (2004) · Journal of the Association for Information Systems · doi:10.17705/1jais.00054 · Cited by 590 · see citing works
Krause, R. A., Semadeni, M., & Cannella, A. A. (2013) · Journal of Management · doi:10.1177/0149206313503013 · Cited by 565 · see citing works
New venture strategic posture, structure, and performance: An industry life cycle analysis
Covin, J. G., & Slevin, D. P. (1990) · Journal of Business Venturing · doi:10.1016/0883-9026(90)90004-d · Cited by 535 · see citing works
Studying Information Technology in Organizations: Research Approaches and Assumptions
Orlikowski, W. J., & Baroudi, J. J. (2002) · SAGE Publications Ltd eBooks · doi:10.4135/9781849209687.n4 · Cited by 515 · see citing works
Equifinality: Functional Equivalence in Organization Design
Gresov, C., & Drazin, R. (1997) · Academy of Management Review · doi:10.5465/amr.1997.9707154064 · Cited by 505 · see citing works
Park, Y., Sawy, O. A. E., & Fiss, P. C. (2017) · Journal of the Association for Information Systems · doi:10.17705/1jais.00001 · Cited by 488 · see citing works
Self-citationOrganizing Far from Equilibrium: Nonlinear Change in Organizational Fields
Meyer, A. D., Gaba, V., & Colwell, K. A. (2005) · Organization Science · doi:10.1287/orsc.1050.0135 · Cited by 485 · see citing works
Chae, H.-C., Koh, C. E., & Prybutok, V. R. (2014) · MIS Quarterly · doi:10.25300/misq/2014/38.1.14 · Cited by 461 · see citing works
Maanen, J. V. (1995) · Organization Science · doi:10.1287/orsc.6.1.133 · Cited by 441 · see citing works
Chapter 3 The Two QCAs: From a Small-N to a Large-N Set Theoretic Approach
Greckhamer, T., Misangyi, V. F., & Fiss, P. C. (2013) · Research in the Sociology of Organizations · doi:10.1108/s0733-558x(2013)0000038007 · Cited by 435 · see citing works
Self-citationCorporate Governance and Investors' Perceptions of Foreign IPO Value: An Institutional Perspective
Bell, R. G., Filatotchev, I., & Aguilera, R. V. (2014) · Academy of Management Journal · doi:10.5465/amj.2011.0146 · Cited by 429 · see citing works
Board composition, share ownership, and ‘underpricing’ of U.K. IPO firms
Filatotchev, I. V., & Bishop, K. (2002) · Strategic Management Journal · doi:10.1002/smj.269 · Cited by 415 · see citing works
How LEGO Built the Foundations and Enterprise Capabilities for Digital Leadership
Sawy, O. A. E., Kræmmergaard, P., Amsinck, H., & Vinter, A. L. (2020) · Routledge eBooks · doi:10.4324/9780429286797-8 · Cited by 405 · see citing works
Tuggle, C. S., Schnatterly, K. A., & Johnson, R. A. (2010) · Academy of Management Journal · doi:10.5465/amj.2010.51468687 · Cited by 396 · see citing works
Research Commentary—Seeking the Configurations of Digital Ecodynamics: It Takes Three to Tango
Sawy, O. A. E., Malhotra, A., Park, Y., & Pavlou, P. A. (2010) · Information Systems Research · doi:10.1287/isre.1100.0326 · Cited by 395 · see citing works
Self-citationAntecedents of IS Strategic Alignment: A Nomological Network
Preston, D. S., & Karahanna, E. (2008) · Information Systems Research · doi:10.1287/isre.1070.0159 · Cited by 368 · see citing works
Lucas, H. C., Agarwal, R., Clemons, E. K., El Sawy, O. A., & Weber, B. (2013) · MIS Quarterly · doi:10.25300/misq/2013/37.2.03 · Cited by 358 · see citing works
Arthurs, J. D., Hoskisson, R. E., Busenitz, L. W., & Johnson, R. A. (2008) · Academy of Management Journal · doi:10.5465/amj.2008.31767256 · Cited by 355 · see citing works
Outside directors' industry‐specific experience and firms' liability of newness
Kor, Y. Y., & Misangyi, V. F. (2008) · Strategic Management Journal · doi:10.1002/smj.709 · Cited by 348 · see citing works
Entanglements in Practice: Performing Anonymity Through Social Media1
Scott, S., & Orlikowski, W. J. (2014) · MIS Quarterly · doi:10.25300/misq/2014/38.3.11 · Cited by 337 · see citing works
Predicting stakeholder orientation in the multinational enterprise: A mid-range theory
Crilly, D. (2011) · Journal of International Business Studies · doi:10.1057/jibs.2010.57 · Cited by 331 · see citing works
Management control effectiveness and strategy: An empirical analysis of packages and systems
Bedford, D. S., Malmi, T., & Sandelin, M. (2016) · Accounting Organizations and Society · doi:10.1016/j.aos.2016.04.002 · Cited by 330 · see citing works
Hannan, M. T., Carroll, G. R., Dundon, E. A., & Torres, J. C. (1995) · American Sociological Review · doi:10.2307/2096291 · Cited by 325 · see citing works
Campbell, J. T., Sirmon, D. G., & Schijven, M. (2016) · Academy of Management Journal · doi:10.5465/amj.2013.0663 · Cited by 325 · see citing works
Chasing the Hottest IT: Effects of Information Technology Fashion on Organizations1
Wang, P. (2010) · MIS Quarterly · doi:10.2307/20721415 · Cited by 300 · see citing works
Organized Complexity of Digital Business Strategy: A Configurational Perspective
Park, Y., & Mithas, S. (2020) · MIS Quarterly · doi:10.25300/misq/2020/14477 · Cited by 297 · see citing works
Self-citationEditors' Comments: Styles of Theorizing and the Social Organization of Knowledge
(2013) · Academy of Management Review · doi:10.5465/amr.2013.0085 · Cited by 271 · see citing works
Self-citationData Warehousing Supports Corporate Strategy at First American Corporation1, 2
Cooper, B. L., Watson, H. J., Wixom, B. H., & Goodhue, D. L. (2000) · MIS Quarterly · doi:10.2307/3250947 · Cited by 266 · see citing works
Information Technology Implementers’ Responses to User Resistance: Nature And Effects1
Rivard, S., & Lapointe, L. (2012) · MIS Quarterly · doi:10.2307/41703485 · Cited by 244 · see citing works
Frambach, R. T., Fiss, P. C., & Ingenbleek, P. T. M. (2016) · Journal of Business Research · doi:10.1016/j.jbusres.2015.10.120 · Cited by 230 · see citing works
Self-citationGender-inclusive Gatekeeping: How (Mostly Male) Predecessors Influence the Success of Female CEOs
Dwivedi, P., Joshi, A., & Misangyi, V. F. (2017) · Academy of Management Journal · doi:10.5465/amj.2015.1238 · Cited by 223 · see citing works
Configurational Theory and Methods in Organizational Research
Cambré, B., Fiss, P. C., & Marx, A. (2013) · Research in the sociology of organizations · doi:10.1108/s0733-558x(2013)38 · Cited by 219 · see citing works
Self-citationTanriverdi̇, H., & Lee, C.-H. (2008) · Academy of Management Journal · doi:10.5465/amj.2008.31767300 · Cited by 207 · see citing works
Clockspeed and Informational Response: Evidence from the Information Technology Industry
Mendelson, H., & Pillai, R. R. (1998) · Information Systems Research · doi:10.1287/isre.9.4.415 · Cited by 197 · see citing works
When more is not better: Complementarities, costs and contingencies in stakeholder management
García‐Castro, R., & Francœur, C. (2014) · Strategic Management Journal · doi:10.1002/smj.2341 · Cited by 194 · see citing works
George Washington University, U., Park, Y., El Sawy, O. A., University of Southern California, U., Fiss, P. C., & University of Southern California, U. (2017) · Journal of the Association for Information Systems · doi:10.17705/1jais.00467 · Cited by 189 · see citing works
Self-citationLi, S., Shang, J. S., & Slaughter, S. A. (2010) · Information Systems Research · doi:10.1287/isre.1100.0281 · Cited by 172 · see citing works
Directors' Stock Ownership and Organizational Performance: An Investigation of Fortune 500 Companies
Kesner, I. F. (1987) · Journal of Management · doi:10.1177/014920638701300306 · Cited by 164 · see citing works
Firm Size and the Information Technology Investment Intensity of Life Insurers
Harris, S. E., & Katz, J. L. (1991) · MIS Quarterly · doi:10.2307/249645 · Cited by 143 · see citing works
Heisler, M., Hogan, M. M., Hofer, T. P., Schmittdiel, J. A., Pladevall, M., & Kerr, E. A. (2008) · Circulation · doi:10.1161/circulationaha.107.724104 · Cited by 143 · see citing works
An Exploratory Study of the Formation and Impact of Electronic Service Failures1
Tan, C., Benbasat, I., & Cenfetelli, R. T. (2016) · MIS Quarterly · doi:10.25300/misq/2016/40.1.01 · Cited by 139 · see citing works
IT and Firm Agility: An Electronic Integration Perspective
Nazir, S., & Pinsonneault, A. (2012) · Journal of the Association for Information Systems · doi:10.17705/1jais.00288 · Cited by 136 · see citing works
The Impact of TMT Board Member Control and Environment on Post-IPO Performance
Walters, B. A., Kroll, M. J., & Wright, P. (2010) · Academy of Management Journal · doi:10.5465/amj.2010.51468968 · Cited by 118 · see citing works
Does Transaction Misalignment Matter for Firm Survival at All Stages of the Industry Life Cycle?
Argyres, N., & Bigelow, L. S. (2007) · Management Science · doi:10.1287/mnsc.1070.0706 · Cited by 101 · see citing works
Enterprise Systems and Organizational Agility: A Review of the Literature and Conceptual Framework
Trinh, T. P., Molla, A., & Peszynski, K. J. (2012) · Communications of the Association for Information Systems · doi:10.17705/1cais.03108 · Cited by 95 · see citing works
Strategizing for Agility: Confronting Information Systems Inflexibility in Dynamic Environments
Galliers, R. D. (2006) · Kluwer Academic Publishers eBooks · doi:10.1007/0-387-34410-1_23 · Cited by 89 · see citing works
Chellappa, R. K., & Saraf, N. (2010) · Information Systems Research · doi:10.1287/isre.1090.0278 · Cited by 87 · see citing works
Corporate governance: Assessing corporate performance by boardroom attributes
Vance, S. C. (1978) · Journal of Business Research · doi:10.1016/0148-2963(78)90024-3 · Cited by 82 · see citing works
Pinsonneault, A., & Kraemer, K. L. (2002) · Organization Science · doi:10.1287/orsc.13.2.191.537 · Cited by 77 · see citing works
Addressing business agility challenges with enterprise systems
Goodhue, D. L., Chen, D. Q., Boudreau, M., Davis, A., & Cochran, J. D. (2009) · DigitalCommons - Kennesaw State University (Kennesaw State University) · Cited by 76 · see citing works
Holistic Archetypes of IT Outsourcing Strategy: A Contingency Fit and Configurational Approach1
Lee, J.-N., Park, Y., Straub, D. W., & Koo, Y. (2019) · MIS Quarterly · doi:10.25300/misq/2019/14370 · Cited by 68 · see citing works
Self-citationSoda, G., & Furnari, S. (2012) · Strategic Organization · doi:10.1177/1476127012452826 · Cited by 64 · see citing works
An Examination of Effective IT Governance in the Public Sector Using the Legal View of Agency Theory
Dawson, G. S., Denford, J. S., Williams, C. K., Preston, D., & Desouza, K. C. (2016) · Journal of Management Information Systems · doi:10.1080/07421222.2016.1267533 · Cited by 55 · see citing works
Jensen, M. C. (2004) · Strategic Organization · doi:10.1177/1476127004045254 · Cited by 50 · see citing works
Chellappa, R. K., Sambamurthy, V., & Saraf, N. (2010) · Information Systems Research · doi:10.1287/isre.1100.0300 · Cited by 46 · see citing works
Intersectional Inequality: Race, Class, Test Scores, and Poverty
Ragin, C. C., & Fiss, P. C. (2016) · Cited by 39 · see citing works
Self-citationTechnology Affordances and Constraints Theory (of MIS)
Majchrzak, A. (2013) · Encyclopedia of Management Theory · doi:10.4135/9781452276090.n282 · Cited by 36 · see citing works
Pan, Y., Huang, P., & Gopal, A. (2016) · MIS Quarterly · doi:10.25300/misq/2018/14688 · Cited by 35 · see citing works
Vaisey, S. (2014) · Sociological Methodology · doi:10.1177/0081175014542083 · Cited by 16 · see citing works
Information technology implementers' responses to user resistance
RivardSuzanne, & LapointeLiette (2012) · MIS Quarterly · doi:10.5555/2481655.2481667 · Cited by 6 · see citing works
Flagged first, then by citations
4 of the 120 references couldn’t be matched to a known paper.
Cited by
Sorted by citations
Pappas, I. O., & Woodside, A. G. (2021) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2021.102310 · Cited by 2,254 · see citing works
Capturing causal complexity: Heuristics for configurational theorizing
Furnari, S., Crilly, D., Misangyi, V. F., Greckhamer, T., Fiss, P. C., & Aguilera, R. V. (2021) · Academy of Management Review · doi:10.5465/amr.2019.0298 · Cited by 861 · see citing works
Self-citationUnderstanding AI adoption in manufacturing and production firms using an integrated TAM-TOE model
Chatterjee, S., Rana, N. P., Dwivedi, Y. K., & Baabdullah, A. M. (2021) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2021.120880 · Cited by 825 · see citing works
Chen, H., & Tian, Z. (2021) · Journal of Business Research · doi:10.1016/j.jbusres.2021.09.048 · Cited by 417 · see citing works
Complexity and Information Systems Research in the Emerging Digital World
Benbya, H., Nan, N., Tanriverdi, H., & Yoo, Y. (2020) · MIS Quarterly · doi:10.25300/misq/2020/13304 · Cited by 222 · see citing works
International trade resilience and the Covid-19 pandemic
Mena, C., Karatzas, A., & Hansen, C. (2021) · Journal of Business Research · doi:10.1016/j.jbusres.2021.08.064 · Cited by 192 · see citing works
Aw, E. C., Tan, G. W., Chuah, S. H., Ooi, K., & Hajli, N. (2022) · Information Technology and People · doi:10.1108/itp-07-2021-0548 · Cited by 167 · see citing works
A multi-motivational general model of entrepreneurial intention
Douglas, E. J., Shepherd, D. A., & Venugopal, V. (2021) · Journal of Business Venturing · doi:10.1016/j.jbusvent.2021.106107 · Cited by 145 · see citing works
Geremew, Y. M., Huang, W.-J., & Hung, K. (2023) · Journal of Travel Research · doi:10.1177/00472875231168619 · Cited by 116 · see citing works
Configurations for Achieving Organizational Ambidexterity with Digitization
Park, Y., Pavlou, P. A., & Saraf, N. (2020) · Information Systems Research · doi:10.1287/isre.2020.0950 · Cited by 122 · see citing works
Self-citationToward a Configural Theory of Job Demands and Resources
Ong, W. J., & Johnson, M. D. (2021) · Academy of Management Journal · doi:10.5465/amj.2020.0493 · Cited by 113 · see citing works
Paola, N. D., Chari, S., Iannacci, F., & Kraus, S. (2024) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2024.123907 · Cited by 78 · see citing works
Sarraf, S., Kar, A. K., & Janssen, M. (2023) · Decision Support Systems · doi:10.1016/j.dss.2023.114132 · Cited by 79 · see citing works
Ruiz‐Palomino, P., Gutiérrez-Broncano, S., Estévez, P. J., & Hernández‐Perlines, F. (2021) · Tourism Management Perspectives · doi:10.1016/j.tmp.2021.100891 · Cited by 61 · see citing works
The Eureka moment in understanding luxury brand purchases! A non-linear fsQCA-ANN approach
Li, F., Aw, E. C., Tan, G. W., Cham, T., & Ooi, K. (2022) · Journal of Retailing and Consumer Services · doi:10.1016/j.jretconser.2022.103039 · Cited by 61 · see citing works
Böttcher, T. P., Weking, J., Hein, A., Böhm, M., & Krcmar, H. (2022) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2022.101742 · Cited by 65 · see citing works
Why do mobile consumers resist mobile commerce applications? A hybrid fsQCA-ANN analysis
Hew, J.-J., Lee, V., & Leong, L.-Y. (2023) · Journal of Retailing and Consumer Services · doi:10.1016/j.jretconser.2023.103526 · Cited by 60 · see citing works
The tangled historical roots of entrepreneurial growth aspirations
Decker, S., Estrin, S., & Mickiewicz, T. M. (2020) · Strategic Entrepreneurship Journal · doi:10.1002/sej.1348 · Cited by 59 · see citing works
Doing more with less - How frugal innovations can contribute to improving healthcare systems
Sarkar, S., & Mateus, S. (2022) · Social Science & Medicine · doi:10.1016/j.socscimed.2022.115127 · Cited by 61 · see citing works
Understanding gender differences in logistics innovation: A complexity theory perspective
Gligor, D. M., Russo, I., & Maloni, M. J. (2022) · International Journal of Production Economics · doi:10.1016/j.ijpe.2022.108420 · Cited by 54 · see citing works
Pflügner, K., Maier, C., Thatcher, J. B., Mattke, J., & Weitzel, T. (2024) · MIS Quarterly · doi:10.25300/misq/2023/16978 · Cited by 52 · see citing works
Resource reconfiguration by surviving SMEs in a disrupted industry
Thomas, G. H., & Douglas, E. J. (2022) · Journal of Small Business Management · doi:10.1080/00472778.2021.2009489 · Cited by 51 · see citing works
Practitioners’ Perceptions on the Adoption of Low Code Development Platforms
Käss, S., Strahringer, S., & Westner, M. K. (2023) · IEEE Access · doi:10.1109/access.2023.3258539 · Cited by 50 · see citing works
Hossain, M. A., Quaddus, M., Warren, M. J., Akter, S., & Pappas, I. O. (2022) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2022.102537 · Cited by 49 · see citing works
Bouncken, R. B., Fredrich, V., Sinkovics, N., & Sinkovics, R. R. (2022) · Global Strategy Journal · doi:10.1002/gsj.1469 · Cited by 48 · see citing works
Chen, X., & Yang, N. (2024) · International Review of Economics & Finance · doi:10.1016/j.iref.2024.03.071 · Cited by 46 · see citing works
Du, Y., Liu, Q., Kim, P. H., & Meuer, J. (2024) · Technovation · doi:10.1016/j.technovation.2024.103015 · Cited by 42 · see citing works
Dehnert, M. (2020) · BuR - Business Research · doi:10.1007/s40685-020-00136-8 · Cited by 45 · see citing works
Data-driven innovation development: an empirical analysis of the antecedents using PLS-SEM and fsQCA
Hossain, M. A., Quaddus, M., Hossain, M. M., & Gopakumar, G. (2022) · Annals of Operations Research · doi:10.1007/s10479-022-04873-3 · Cited by 35 · see citing works
Corporate governance for sustainable development: A study on mechanism configuration
Yang, Z., Na, J., & Dong, X. (2024) · Journal of Cleaner Production · doi:10.1016/j.jclepro.2024.142509 · Cited by 40 · see citing works
Jeong, S. C., & Choi, B. (2022) · SAGE Open · doi:10.1177/21582440221134798 · Cited by 39 · see citing works
Switching up the delivery game: Understanding switching intention to retail drone delivery services
Sham, R., Chong, H.-X., Aw, E. C.-X., Thangal, T. B. T., & Abdamia, N. (2023) · Journal of Retailing and Consumer Services · doi:10.1016/j.jretconser.2023.103478 · Cited by 35 · see citing works
Sun, Y., Tan, C., Lim, K. H., Liang, T., & Yeh, Y. (2024) · Information Systems Journal · doi:10.1111/isj.12497 · Cited by 43 · see citing works
Nishant, R., Nguyen, T. K., Teo, T. S. H., & Hsu, P. (2023) · European Journal of Information Systems · doi:10.1080/0960085x.2023.2243892 · Cited by 40 · see citing works
Meier, M., Maier, C., Thatcher, J. B., & Weitzel, T. (2024) · Information Systems Journal · doi:10.1111/isj.12507 · Cited by 40 · see citing works
High and Low Impulsive Buying in Social Commerce: A SPAR-4-SLR and fsQCA Approach
Das, M., Roy, A., Paul, J., & Saha, V. (2022) · IEEE Transactions on Engineering Management · doi:10.1109/tem.2022.3173449 · Cited by 37 · see citing works
Liu, Y. D., Zhang, Z., Zheng, J., & Kamal, M. M. (2025) · Industrial Marketing Management · doi:10.1016/j.indmarman.2025.04.003 · Cited by 34 · see citing works
Mandal, S., Kar, A. K., Gupta, S., & Sivarajah, U. (2023) · Information Systems Frontiers · doi:10.1007/s10796-023-10439-w · Cited by 33 · see citing works
Al-Fraihat, D., Alzaidi, M. S., & Joy, M. S. (2023) · Intelligent Systems with Applications · doi:10.1016/j.iswa.2023.200230 · Cited by 33 · see citing works
Ma, T., Cheng, Y., Guan, Z., Li, B., Hou, F., & Lim, E. (2023) · Information Systems Journal · doi:10.1111/isj.12439 · Cited by 29 · see citing works
Sun, Y., Wang, N., & Shen, X. (2021) · Information & Management · doi:10.1016/j.im.2021.103556 · Cited by 32 · see citing works
Gong, Y., & Yang, X. (2024) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2024.102766 · Cited by 31 · see citing works
Du, Y., Liu, Q., Kim, P. H., & Li, J. (2024) · Entrepreneurship Theory and Practice · doi:10.1177/10422587241249330 · Cited by 31 · see citing works
What explains governments interest in artificial intelligence? A signaling theory approach
Fatima, S., Desouza, K. C., Denford, J. S., & Dawson, G. S. (2021) · Economic Analysis and Policy · doi:10.1016/j.eap.2021.05.001 · Cited by 28 · see citing works
The long-term persistence among nascent entrepreneurs: An fsQCA analysis
Gabay‐Mariani, L., Paillé, P., & Valeau, P. J. (2022) · Journal of Business Research · doi:10.1016/j.jbusres.2022.113477 · Cited by 26 · see citing works
Tongsuksai, S., Mathrani, S., & Weerasinghe, K. (2023) · IEEE Access · doi:10.1109/access.2023.3254500 · Cited by 26 · see citing works
Investors’ confidence in the crowdlending platform and the impact of Covid-19
Ferrer, J. M., Ulrich, K., González‐Tejero, C. B., & Caño-Marín, E. (2022) · Journal of Business Research · doi:10.1016/j.jbusres.2022.113433 · Cited by 26 · see citing works
Zhang, W., Chu, J., Zhang, T., & Wang, Y. (2023) · Business Process Management Journal · doi:10.1108/bpmj-03-2023-0174 · Cited by 26 · see citing works
Harder, better, faster, stronger: digitalisation and employee well-being in the operations workforce
Lyngstadaas, H., & Berg, T. (2022) · Production Planning & Control · doi:10.1080/09537287.2022.2153735 · Cited by 27 · see citing works
Hajiheydari, N., & Delgosha, M. S. (2023) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2023.122366 · Cited by 25 · see citing works
Entrepreneurial intention in adolescents: The impact of psychological capital
Salavou, H., Mamakou, X. J., & Douglas, E. J. (2023) · Journal of Business Research · doi:10.1016/j.jbusres.2023.114017 · Cited by 27 · see citing works
Building organizational agility through digital transformation: a configurational approach in SMEs
Pelletier, C., L’Écuyer, F., & Raymond, L. (2025) · Industrial Management & Data Systems · doi:10.1108/imds-05-2024-0488 · Cited by 29 · see citing works
Guo, K., Zhang, T., Liang, Y., Zhao, J., & Zhang, X. (2022) · Environment Development and Sustainability · doi:10.1007/s10668-022-02253-2 · Cited by 23 · see citing works
Song, Q., Chen, X., & Gu, H. (2023) · Sustainability · doi:10.3390/su151612248 · Cited by 23 · see citing works
Werder, K., & Richter, J. (2022) · PLoS ONE · doi:10.1371/journal.pone.0268761 · Cited by 30 · see citing works
How initial and long-term commitment profiles shape entrepreneurial persistence over time
Valeau, P. J., Gabay‐Mariani, L., & Paillé, P. (2023) · Journal of Business Research · doi:10.1016/j.jbusres.2023.114332 · Cited by 22 · see citing works
Li, Z., Xie, W., Zhong, W., Wang, Y., & Huang, D. (2023) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2023.122550 · Cited by 23 · see citing works
Data governance and the secondary use of data: The board influence
Black, S., Davern, M. J., Maynard, S. B., & Naseer, H. (2023) · Information and Organization · doi:10.1016/j.infoandorg.2023.100447 · Cited by 21 · see citing works
Dung, L. T. (2023) · Thunderbird International Business Review · doi:10.1002/tie.22365 · Cited by 21 · see citing works
Meier, M., Maier, C., Thatcher, J. B., & Weitzel, T. (2023) · Information Systems Journal · doi:10.1111/isj.12463 · Cited by 21 · see citing works
Iannacci, F., Fearon, C., Kawalek, P., & Simeonova, B. (2022) · Information Systems Journal · doi:10.1111/isj.12409 · Cited by 20 · see citing works
Smart, sustainable, and resilient food supply chains in disruptive events context
Sezer, M. D., Kazançoğlu, Y., Mangla, S., & Lafçı, Ç. (2024) · Business Strategy and the Environment · doi:10.1002/bse.3801 · Cited by 22 · see citing works
Seeing the whole: Configurational cognition and new venture resource mobilization
Calic, G., Neville, F., Furnari, S., & Chan, C.-S. R. (2024) · Strategic Management Journal · doi:10.1002/smj.3654 · Cited by 21 · see citing works
Anton, E., Oesterreich, T. D., & Teuteberg, F. (2022) · Information & Management · doi:10.1016/j.im.2022.103619 · Cited by 22 · see citing works
Unraveling the drivers of greenwashing in China's new energy sector: A PLS‐SEM and fsQCA analysis
Chen, L. (2024) · Managerial and Decision Economics · doi:10.1002/mde.4089 · Cited by 19 · see citing works
A configurational theory of digital disruption
Huang, S., Burton‐Jones, A., & Dongming Xu, A. (2024) · Information Systems Journal · doi:10.1111/isj.12510 · Cited by 19 · see citing works
Su, Y., Qiu, Y., Xuan, Y., Shu, Q., & Li, Z. (2023) · Frontiers in Environmental Science · doi:10.3389/fenvs.2022.1104937 · Cited by 18 · see citing works
Zhang, R., & Ramesh, B. (2023) · Information Systems Journal · doi:10.1111/isj.12494 · Cited by 16 · see citing works
Ma, C., Wang, B. W., Dai, L., Guan, X., & Yang, Z. (2024) · Journal of Business Research · doi:10.1016/j.jbusres.2024.115170 · Cited by 17 · see citing works
Identifying the nature of authentic and fake reviews in restaurant context
Lee, K., Ham, J., Cantoni, L., & Koo, C. (2022) · Journal of Travel & Tourism Marketing · doi:10.1080/10548408.2022.2089955 · Cited by 17 · see citing works
Overcoming openness paradox in open networks: A configurational approach
Ding, Y., & Wu, J. (2022) · Journal of Business Research · doi:10.1016/j.jbusres.2022.06.037 · Cited by 17 · see citing works
Efficiency factors in the financing of renewable energy projects through crowdlending
Vásquez-Ordóñez, L. R., Navarré, C. L., Ulrich, K., & Navarrete, S. R. (2022) · Journal of Business Research · doi:10.1016/j.jbusres.2022.113389 · Cited by 17 · see citing works
Bekos, G. S., Chari, S., Marikyan, D., & Papagiannidis, S. (2024) · Decision Support Systems · doi:10.1016/j.dss.2024.114385 · Cited by 18 · see citing works
An, M., Lin, J., & Benitez, J. (2025) · Decision Support Systems · doi:10.1016/j.dss.2025.114573 · Cited by 16 · see citing works
The entrepreneurial motivation, Covid-19, and the new normal
González‐Tejero, C. B., Ulrich, K., & Carrilero-Castillo, A. (2022) · Entrepreneurial Business and Economics Review · doi:10.15678/eber.2022.100212 · Cited by 16 · see citing works
Kwiotkowska, A., & Gębczyńska, M. (2022) · Sustainability · doi:10.3390/su142012978 · Cited by 16 · see citing works
Constantiou, I., Joshi, M. P., & Stelmaszak, M. (2023) · Journal of the Association for Information Systems · doi:10.17705/1jais.00833 · Cited by 16 · see citing works
Wang, W., Wang, Y., Chen, L., Ma, R., & Zhang, M. (2024) · Social Science & Medicine · doi:10.1016/j.socscimed.2024.116717 · Cited by 23 · see citing works
Yu, J. H., Ma, Z., & Zhu, L. (2023) · Information Technology and People · doi:10.1108/itp-04-2022-0271 · Cited by 17 · see citing works
Soliman, M., Ali, R. A., Khalid, J., Mahmud, I., & Assalihee, M. (2023) · Studies in computational intelligence · doi:10.1007/978-3-031-48397-4_3 · Cited by 18 · see citing works
Moral Repair: Toward a Two-Level Conceptualization
Gabriel, J. V., Lent, W. V., & Wettstein, F. (2022) · Business Ethics Quarterly · doi:10.1017/beq.2022.6 · Cited by 14 · see citing works
Aysolmaz, B., Joshi, A., & Stubhan, M. (2023) · Journal of Global Information Management · doi:10.4018/jgim.318476 · Cited by 20 · see citing works
Wu, S., Walzer, A. N., Kahlert, A., Dillenburger, B., & Hall, D. (2024) · Construction Robotics · doi:10.1007/s41693-024-00115-z · Cited by 14 · see citing works
Deiva Ganesh, A., & Kalpana, P. (2023) · International Journal of Disaster Risk Reduction · doi:10.1016/j.ijdrr.2023.103614 · Cited by 14 · see citing works
Bolong, L., Cui, Z., & Nanyangwe, C. N. (2023) · Leadership & Organization Development Journal · doi:10.1108/lodj-04-2022-0202 · Cited by 13 · see citing works
Brush, G. J., Guo, X., Hunting, A., & Frethey‐Bentham, C. (2023) · Journal of Macromarketing · doi:10.1177/02761467231182300 · Cited by 15 · see citing works
Green human resource practices for individual environmental performance: A meta‐review
Paillé, P. (2024) · Canadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l Administration · doi:10.1002/cjas.1768 · Cited by 15 · see citing works
Zhai, S., Xia, L., Chi, M., & Li, X. (2024) · Information Processing & Management · doi:10.1016/j.ipm.2024.103649 · Cited by 12 · see citing works
Xia, J., Zhang, L., & Song, Y. (2024) · PLoS ONE · doi:10.1371/journal.pone.0294662 · Cited by 12 · see citing works
Gao, Y., Li, Z., Ma, P., Qi, X., Zhang, S., & Qi, J. (2024) · Journal of Management in Engineering · doi:10.1061/jmenea.meeng-5924 · Cited by 12 · see citing works
He, L., Zheng, J., Zhao, M.-J., & Li, T. (2024) · Technological forecasting & social change · doi:10.1016/j.techfore.2024.123778 · Cited by 12 · see citing works
Multi-level corporate entrepreneurship in SMEs: an intra-metropolitan analysis
Molina, C. M., Soriano, D. R., & González‐Tejero, C. B. (2022) · Review of Managerial Science · doi:10.1007/s11846-022-00575-z · Cited by 12 · see citing works
Qu, X., Qin, X., & Hu, H. (2023) · Sustainability · doi:10.3390/su15043190 · Cited by 12 · see citing works
Mithas, S., Xue, L., Huang, N., & Burton‐Jones, A. (2022) · MIS Quarterly · doi:10.25300/misq/2022/463e1 · Cited by 32 · see citing works
Tackling the Complexity Challenge: When and How to Engage in Configurational and Hybrid Theorizing
Campbell, J. T., & Fiss, P. C. (2026) · Academy of Management Review · doi:10.5465/amr.2024.0187 · Cited by 12 · see citing works
Self-citationAI’s Impact on Sustainability Targets: A Cross-Country NCA and fsQCA Study
Vasist, P. N., & Krishnan, S. (2024) · Information Systems Frontiers · doi:10.1007/s10796-024-10543-5 · Cited by 10 · see citing works
Entrepreneurial ecosystem typologies for entrepreneurial dynamism: a configurational theorizing
Roshan, R., Balodi, K. C., & Theodoraki, C. (2025) · Entrepreneurship and Regional Development · doi:10.1080/08985626.2025.2475898 · Cited by 14 · see citing works
Zhang, C., Hu, H., Yang, Y., & Wang, N. (2025) · Maritime Policy & Management · doi:10.1080/03088839.2025.2506632 · Cited by 11 · see citing works
Adoption of AI in response to COVID-19—a configurational perspective
Mi, L., Liu, W., Yuan, Y.-H., Shao, X., & Zhong, Y. (2023) · Personal and Ubiquitous Computing · doi:10.1007/s00779-023-01711-6 · Cited by 15 · see citing works
Moon, E., & Howison, J. (2024) · Information and Organization · doi:10.1016/j.infoandorg.2023.100499 · Cited by 11 · see citing works
- Authors
- Park, Y., Fiss, P. C., & El Sawy, O. A.
- Affiliations
- George Washington University (US)
- University of Southern California (US)
- Marshall School of Business, University of Southern California, Los Angeles, CA 90089 U.S.A.
- Corresponding author
- Fiss, Peer C.
- Venue
- MIS Quarterly
- Publisher
- MIS Quarterly
- Published
- 2020-12-01
- Volume
- 44
- Issue
- 4
- Pages
- 1493-1520
- ISSN
- 0276-7783 (ISSN-L)
- 2162-9730
- OpenAlex
- W3112164615
- Cited by
- 300
- References
- 120
- Citations by year
- 2026: 51 · 2025: 64 · 2024: 66 · 2023: 58 · 2022: 43 · 2021: 13 · 2020: 5
- FWCI
- 39.80
- Type
- journal article
- Language
- en
- Open access
- green
- doi.org
- Locations
- MIS Quarterly (publishedVersion)
- SSRN Electronic Journal (publishedVersion)
- Journal of the Association for Information Systems (submittedVersion)
- Topics
- Social Sciences › Sociology and Political Science › Qualitative Comparative Analysis Research
- Social Sciences › Sociology and Political Science › Information Systems Theories and Implementation
- Social Sciences › Education › Qualitative Research Methods and Applications
- Keywords
- qualitative comparative analysis, theory development, combinational logic
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review