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Cited by 1,074

The DOI matches its Crossref record; 5 of the 5 references it cites were found in a registry or an index.

Combining Qualitative and Quantitative Methods in Information Systems Research: A Case Study1

Kaplan, Bonnie, Duchon, Dennis·1988·MIS Quarterly
DOI 10.2307/249133
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Abstract

This article reports how quantitative and qualitative methods were combined in a longitudinal multidisciplinary study of interrelationships between perceptions of work and a computer information system. The article describes the problems and contributions stemming from different research perspectives and methodological approaches. It illustrates four methodological points: (1) the value of combining qualitative and quantitative methods; (2) the need for context-specific measures of job characteristics rather than exclusive reliance on standard context-independent instruments; (3) the importance of process measures when evaluating information systems; and (4) the need to explore the necessary relationships between a computer system and the perceptions of its users, rather than unidirectional assessment of computer system impacts on users or of users characteristics on computer system implementation. Despite the normative nature of these points, the most important conclusion is the desirability for a variety of approaches to studying information systems. No one approach to information systems research can provide the richness that information systems, as a discipline, needs for further advancement.

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Metadata

Authors
Kaplan, B., & Duchon, D.
Venue
MIS Quarterly
Publisher
MIS Quarterly
Published
1988-12-01
Volume
12
Issue
4
Pages
571-586
ISSN
  • 0276-7783 (ISSN-L)
  • 2162-9730
DOI
10.2307/249133
OpenAlex
W2164827649
Cited by
1,074
References
5
FWCI
19.70
Type
journal article
Language
en
Open access
closed

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